Brown's Beach House - The Fairmont Orchid - Kohala Coast

Review summary

1. L

   Leif

   Hawaii

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Above and beyond service, and outstanding food. The ambiance is the true embodiment of everything you consider Hawaii.
   

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2. g

   georgep

   Phoenix

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal, from appetizer to main course to dessert. All six of us really enjoyed our experience
   

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3. E

   Erin

   VIP

   Hawaii

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Frank our server was great! We loved the food and the ambiance.
   

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4. P

   Pamela

   Hawaii

   4 reviews

   3.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Brown's Beach House is a beautiful restaurant. The atmosphere is very, very nice and the view over the ocean is lovely. The problem is their significant price increases since covid. I am a local who used to go to Brown's for every special occasion and have recommended it extensively over the years. Not anymore. MP for a piece of okay, but not great, mahi mahi, three spears of asparagus, and three fingerling potatoes is robbery. $78 for a piece of Kampachi with rice porridge? Seriously? The menu online was one third the price and double the size of dining choices. I trusted the online menu even though friends and family have told me that it's nearly doubled in cost. The food was downright mediocre when it used to be fantastic. Spending money on dinner is fine as long as I can't make it better at home. The food we ate last night was, without a doubt, something that I could have made at my house and liked much more. Do yourself a favor and skip Brown's until they get back to their previous standard.
   

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5. B

   Bob

   VIP

   San Francisco

   33 reviews

   5.0

   33 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful dining experience - great sunset, live lyric, friendly staff (Ann) and wine selection.
   

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6. M

   Marlene

   Calgary

   5 reviews

   3.0

   5 reviews

   Dined on 11 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a good meal, but for the price we were charged, it should’ve been an outstanding meal. I can’t give it top rating because it was a pretty average meal for such a high price.  The mahi-mahi was a little overcooked as it was tough and chewy. We ordered a side of mushrooms and it turned out the entrees were heavy on mushrooms already - that should have been pointed out. Service was excellent.
   

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7. H

   Howard

   VIP

   Los Angeles

   143 reviews

   5.0

   143 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Brown’s! Great location, great views, great food, great service at a reasonable price. Can’t really beat it. We’ll be back.
   

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8. M

   Michael

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food excellent and well-prepared with well-selected sides. Ube rolls delicious and coffee brûlée dessert hit a home run. Service impeccable while friendly and unrushed and very efficient.
   

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9. OT

   OpenTable Diner

   London

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   We reserved a table at the front of the restaurant two months ago to celebrate my 60th Birthday. My wife and I are staying at the Fairmont for two weeks. When we arrived no table had been reserved and all tables had been taken three minutes after the restaurant opened. The food was very average. The rudeness of the management was something else. The evening was concluded with a Happy Birthday written in chocolate on a small plate 3/4 of a strawberry cut up with two small stale biscuits with no candle. Would not recommend and will not be returning.
   

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10. E

    Ellaine

    VIP

    San Francisco

    19 reviews

    2.0

    19 reviews

    Dined on 7 December 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    I was really disappointed by the quality of food and for the price they charged. Never going to eat here again.
    

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