Buca di Beppo - Pasadena

Review summary

1. J

   Jessica

   Denver

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Overall, the food was average, the ambience is always great, but the service was terrible. They were understaffed and it felt like they forgot about this. We made a note that we were there for a special occasion and they didn’t do anything for us.
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   Milwaukee

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The restaurant was filthy and the food was horrible. Pasta was all undercooked, Chicken Parmesan was soggy, Alfredo sauce was disgusting.
   

   Is this helpful?

   Report
3. M

   Michael

   Los Angeles

   14 reviews

   3.0

   14 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   Caesar salad was decent. Fruit de mare pasta was over cooked and bland. Chicken Marsala did not have enough seasoning and was overly sweet. Staff was great. But will not be returning due to the disappointing food.
   

   Is this helpful?

   Report
4. S

   Suzi

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Baked ziti was flavorless. Zero Italian seasoning detected in the sauce and pasta very stodgy/starchy. Had to put tons of parmesan on the dish just to give it any kind of flavor. Chocolate cake looked really delicious but had very little chocolate flavor.
   

   Is this helpful?

   Report
5. H

   Holly

   VIP

   Los Angeles

   11 reviews

   2.0

   11 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   They were out of the spaghetti & meatballs at 2:30pm. The spaghetti with meat sauce was watered down & not very good. They overcharged us on the check. Had to wait even longer to get that straightened out after already extremely slow service. Not a great experience.
   

   Is this helpful?

   Report
6. M

   Martina

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We came and had reservations. Realize pretty quickly that they had been moving around reservations all day long and actually didn’t have a table ready for us. I had to wait about 25 minutes with my elderly wheelchair-bound mother-in-law. It’s OK whatever no big deal right? We were in seated. Our waiter came to take our drinks. Tell them that we are ready to order. And we are the spaghetti and meatballs and a lasagna and a large salad 10 minutes later the way to comes out and says we had too many orders today and we ran out of meatballs?! We switched our order to meat sauce, but couldn’t understand how Italian restaurant runs out of meatballs at 2 o’clock in the afternoon, so it changed to a meat sauce. The food comes and the only thing good about it was a salad the lasagna and the spaghetti were both cold by the time it came out and was served, but everybody had already filled up on some salad and my husband ordered another one on the menu. He didn’t actually show what the large salad price was. It was literally just a Caesar salad about the same size bowl that you would get Olive Garden when the bill came just the two salads alone was $80. There was no chicken or protein. It was just lettuce and Caesar dressing it cost more than the entrées which were cold. The bill came to over $200 and we didn’t enjoy our cold food at all. Buca probably maid 500% profit or more on the poor services and price. It’s a no wonder that they’re is starting to go out of business. Quality of food has tanked.
   

   Is this helpful?

   Report
7. J

   Jon

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Went to Bucca in Pasadena for Christmas Eve dinner. Great experience, especially for a group. We were seated quickly, our wait staff were quick and attentive and great value for the amount of food in Bucca's portion sizes. Will be a go-to for big holiday dinners.
   

   Is this helpful?

   Report
8. G

   Geraldine

   Los Angeles

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I love Bucca and have always celebrated birthdays and milestones here. I love their food and ordered the same thing all the time. My friends and I were surprised when our food did not taste the same as it usually does. The linguine frutti de mare and the chicken limone was not its usual taste. it was bland and the chicken taste like boiled chicken and they just put the lemon and capers as toppings. We were all surprised by the change.
   

   Is this helpful?

   Report
9. P

   Phil

   Central Coast

   20 reviews

   4.0

   20 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We love this restaurant. The folks letting their kids sprawl across the floor, notsomuch. It was great to order from regular menu on a Thanksgiving evening. Thank you!
   

   Is this helpful?

   Report
10. W

    Walter

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 29 November 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Went here for Thanksgiving wanted to sit in the main dining area instead got put at the front of the restaurant next to a group of drunks who were being obnoxiously loud .... But we have been looking forward to the loudness of the main dining area..... In any case the food this time for some reason was subpar... And the fish was ridiculously hard isn't fish supposed to be cooked nice and flaky? The service unfortunately was also miserable.... Not sure what happened this time we had been there before for Thanksgiving and things were much much better ...oh well can't win them all
    

    Is this helpful?

    Report