Bungalow Downtown Dining

Review summary

1. R

   Rosy

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super muy lindo todo me encantó llegué y tuve que esperar unos minuto pero en esa esperándola te brindan champaña súper 10/10
   

   Is this helpful?

   Report
2. R

   Reka

   Amarillo

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderfull service, food, & seating! Will be back!
   

   Is this helpful?

   Report
3. J

   Jonathan

   Houston

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of the best steakhouse we have been to in Houston. The service was amazing, Jan’ee, our waitress, was awesome, and I will ask for her the next time we visit this restaurant. The food came in perfect timing and temperature. The flavors were unbelievably good and fresh. Everyone made you feel welcome. I strongly recommend this restaurant. They only comment/complain we have is that we needed to change the time of our reservation and it took us several calls and emails for someone to respond to our request.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing, our waiter Brittany was very informational, she suggested the snapper which was to die for, cream corn and The apricot chicken all absolutely amazing. I’m was very impressed especially since I heard others say it wasn’t that good so I wanted to try it for myself and I’m glad I did.
   

   • 
   • 

   Is this helpful?

   Report
5. L

   Loida obono

   Houston

   1 review

   5.0

   1 review

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food 10 out of 10, the young woman who served us was very good and very pleasant.
   

   Is this helpful?

   Report
6. K

   Kedrick

   Houston

   11 reviews

   5.0

   11 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was 1st class from the hosts to servers to the food. Excellent dining experience.
   

   Is this helpful?

   Report
7. A

   Ari

   Houston

   1 review

   2.0

   1 review

   Dined on 24 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Pros: •Warm welcome with complimentary champagne upon arrival. •The food was delicious, and the presentation was on point. •The aesthetic of the environment was beautiful—great decor and ambiance. Cons: •Our reservation was for 8 PM, but we weren’t seated until almost 9 PM. This delay was frustrating, especially since we booked through OpenTable and were under the impression we had a regular table—not a rooftop experience where appetizers aren’t available. It seemed they might have been overbooked. •Once seated, our service experience was disappointing. Drinks took over 20+ minutes to arrive, and when they did, our martinis were served in flight-sized glasses, only half-filled and not in proper martini glasses. The waiter said it was because the glasses were dirty but we then watch the table next to us receive drinks in the proper glasses. •One friend ordered a specialty cocktail that should have had a unique presentation (being lit on fire). The waiter didn’t light it until he heard us talking about, although we saw him light other tables’ drinks right away. Her garish had 2 stickers on it as well (a dried orange). Overall, while the initial welcome was lovely and the food was great, the service left much to be desired.
   

   Is this helpful?

   Report
8. M

   Michael

   Houston

   5 reviews

   3.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was FANTASTIC. BUT was the service and food $300 FANTASTIC??? Unfortunately, no. The service was really slow and it took a long time to receive attention throughout the meal. The food did taste great. There was only two of us. One alcoholic drink, one appetizer, two entrees.
   

   • 
   • 
   • 

   Is this helpful?

   Report
9. J

   Jessica

   New York City

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Brandon was our server and he was amazing! The food was good, drinks were nice and the ambiance was great.
   

   Is this helpful?

   Report
10. D

    Damarius

    Houston

    1 review

    2.0

    1 review

    Dined on 15 November 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 1

    Disappointing Experience at Bungalow I decided to visit Bungalow based on glowing recommendations from word of mouth and social media reviews. Excited to try it out, I made a reservation in advance, but when I arrived, I had to wait approximately 45 minutes to be seated because the restaurant was overbooked. This set the tone for a frustrating evening. I had also heard about complimentary champagne for guests, but none was offered to me or my party. Once seated, we were assigned a waiter and a waiter in training, who was allowed to take the lead. While I understand the importance of training new staff, our experience was affected as our main waiter had to correct the trainee several times, which disrupted the flow of service. The atmosphere was loud and chaotic, which detracted from what I expected to be an elevated dining experience. For a restaurant with such a high price point, the overall experience fell far below expectations. Despite spending $300 for the evening, I felt cheated. The food was undeniably great, but the service and ambiance did not justify the cost. Given the delays, lack of the promised complimentary items, and a generally underwhelming experience, I would have expected some sort of compensation or acknowledgment from the restaurant. Unfortunately, Bungalow did not live up to the hype, and I left feeling cheated.
    

    Is this helpful?

    Report