Burntwood Tavern - Solon

Review summary

1. R

   Richard

   VIP

   Cleveland

   38 reviews

   4.0

   38 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The meal was ok. The chicken on the chicken Cesar salad was dry and chewy. The cheese steak sandwich was fine. The service was a tad bit overloaded
   

   Is this helpful?

2. A

   Amaris

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely experience. My food and drink were both very good. Our server was also excellent.
   

   • 

   Burntwood Tavern - SolonResponded 1 day ago

   Hello Amaris, thank you for your 5- star review. We strive to have a friendly, warm and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

   Is this helpful?

3. M

   Michelle

   Cleveland

   25 reviews

   5.0

   25 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good bloody Mary bar and tasty chicken and waffles. Our waitress was very attentive and pleasant.
   

   • 
   • 

   Burntwood Tavern - SolonResponded 1 day ago

   Hello MIchelle, thank you for your 5- star review. We strive to have a friendly, warm, and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

   Is this helpful?

4. L

   Lisa

   Cleveland

   7 reviews

   4.0

   7 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Early Valentine Day dinner. Beat the crowds. Enjoyed two entrees. Service was great!
   

   Is this helpful?

5. M

   M

   Cleveland

   4 reviews

   4.0

   4 reviews

   Dined on 11 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very nice experience. Though I feel it is pricey. Menu selection is good. Amount of food is just ok for the price. Service is very good. Food taste good. So overall it is a good experience.
   

   Is this helpful?

6. S

   Sally

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They always have delicious food. The service was good. The waitress attended to our needs but allowed us to stay and chat after the meal. We never felt rushed and it was a Friday evening.
   

   Burntwood Tavern - SolonResponded on 17 February 2025

   Hello Sally, thank you for your 5- star review. We strive to have a friendly, warm and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

   Is this helpful?

7. r

   rosemarie

   VIP

   Cleveland

   32 reviews

   4.0

   32 reviews

   Dined on 1 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went with our kids at 5:30 - we didn’t realize they have happy hour daily from 3-6. This was a nice surprise. Friendly service and yummy food and drinks.
   

   Burntwood Tavern - SolonResponded on 8 February 2025

   Hi Rosemarie, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Burntwood Tavern. It's fantastic to know that our service and food met your expectations. We look forward to welcoming you back soon for another great visit! Best regards, The Burntwood Tavern Tea
   

   Is this helpful?

8. D

   Don

   VIP

   San Francisco

   32 reviews

   5.0

   32 reviews

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had another great evening at Burntwood Tavern in Solon. Great food and great service!
   

   Burntwood Tavern - SolonResponded on 30 January 2025

   Dear DON, Thank you so much for your wonderful 5-star review of Burntwood Tavern! We are thrilled to hear that you had a great experience with us. Our team works hard to create a warm and inviting atmosphere paired with delicious, chef-driven meals, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon! Warm regards, Mike Vinas
   

   Is this helpful?

9. J

   Jon

   Cleveland

   9 reviews

   1.0

   9 reviews

   Dined on 26 January 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Where do I begin? Server was very nice but was either new to serving tables or not very good at her job. We had 9 in our party and almost everyone ordered burgers yet even though the place was 80% empty, it took over 35 minutes for the food to arrive. Worse yet only they only brought out 4 entrees and then it took more than 10 minutes for the rest of our orders to arrive with 2 meals incorrect, including one of the burgers which was ordered medium but arrived almost rare. Both Regular and sweet potato Fries were cold and yet some were somehow undercooked? Many times it took our server 10 minutes or more to return to bring condiments or refill drinks and again the restaurant never went past 50% full. The only time we saw someone that looked like a manager was on our way out. Simply put the folks preparing the food could care less about the product they produce and management could care less about the experience. If you're looking for a restaurant with overpriced, average quality food, terrible service this is the place.
   

   Is this helpful?

10. D

    Don

    VIP

    San Francisco

    32 reviews

    5.0

    32 reviews

    Dined on 20 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We absolutely love the Solon Burtwood Tavern. The food is delicious and the service always great.
    

    Burntwood Tavern - SolonResponded on 25 January 2025

    Dear Don, Thank you so much for your wonderful 5-star review of Burntwood Tavern! We are thrilled to hear that you had a great experience with us. Our team works hard to create a warm and inviting atmosphere paired with delicious, chef-driven meals, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon! Thank You. Mike Vinas
    

    Is this helpful?