Cafe Americano at Caesars Palace Las Vegas

Review summary

1. J

   Jill

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great staff and food but quite expensive and music very loud
   

   Cafe Americano at Caesars Palace Las VegasResponded 4 days ago

   Thanks for the fantastic feedback, Jill! We always strive to provide the best service and quality standards on our establishment. We appreciate your thoughts on the music volume; we’re always looking to improve the experience for our guests. Hope to see you again soon!
   

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2. M

   Madison

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious brunch and nice portion sizes. Nice staff
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you for your wonderful review! We're glad to know you liked the food and our staff :) Hope to see you again soon!
   

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3. OT

   OpenTable Diner

   Louisville

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely delicious. French toast is the best I’ve ever had. All of the servers were very friendly. I do wish there were some options that allowed both a savory and a sweet component, like eggs with pancakes. Also, it is difficult to leave as the exit is the line for diamond team members.
   

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   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you! We're thrilled you loved the French toast and our service. We appreciate your feedback; we're always looking to improve. Your insights help us make every visit even better!
   

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4. P

   Peter

   Portland

   38 reviews

   vip
   4.0

   38 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food is good and fresh. Dinner traffic was very slow but service was poor. Breakfast traffic was crazy but service was excellent. Food quality is high regardless.
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Hi, Peter! Thank you for sharing your experience. Your feedback is important to us as we constantly use it to improve! Hope to see you again soon for another great experience.
   

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5. U

   Uwe

   Tallahassee

   19 reviews

   1.0

   19 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I can only give this restaurant the lowest score possible, because the manager (Eric) asked us to leave because he would not recognize my wife's service dog and her tasks, citing restaurant policy. I tried to explain to him that federal law supersedes any restaurant policy, but he would not listen. He clearly was completely unaware of the tasks a service dog has to perform. A complaint has been filed with the Department of Justice.
   

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6. v

   vivian

   New York City

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was great! Definitely go early gets filled up quick or go late in the evening! Food was worth the price and highly suggest to set up a reservation before going if eating breakfast.
   

   Cafe Americano at Caesars Palace Las VegasResponded on 29 November 2024

   Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
   

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7. L

   Leticia

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect please to eat breakfast, delicious food. Excellent service.
   

   Cafe Americano at Caesars Palace Las VegasResponded on 27 November 2024

   Thank you for sharing your feedback on your breakfast experience with Cafe Americano. We appreciate your support and hope to see you again soon!
   

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8. J

   Jessica

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was OK. Nothing exciting. Potatoes are mass-quantity fried potatoes without much flavor besides salt and we’re not hot. Burrata avocado toast could have been good with different/better bread. Coffee was good. Value and atmosphere subpar due to Vegas overpricing and the always high noise level and crowds, but that is par for the course for the location. Hostess was very nice. I dined alone and was ignored for a few minutes after I sat down. I was on a bit of a crunch to get to the airport so ordered as soon as I got someone’s attention. Server never said a word to me, but did refill my coffee. Ok overall for the location (Las Vegas/strip/Cesars).
   

   Cafe Americano at Caesars Palace Las VegasResponded on 29 November 2024

   Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
   

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9. T

   Tyler

   New South Wales

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff work very well. So polite and on top of everything from welcoming us to us leaving was a pleasant experience.. our waitress was lovely. Had a great time, coffee was great and the pancakes were excellent. Nice n fluffy. Thanks again for the lovely service
   

   Cafe Americano at Caesars Palace Las VegasResponded on 29 November 2024

   Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
   

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10. J

    Julie

    Palm Springs

    3 reviews

    2.0

    3 reviews

    Dined on 1 November 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    English muffin was hard. Smoothly was like a slurpy. Food overall not great. Service was pretty good considering how busy it was.
    

    Cafe Americano at Caesars Palace Las VegasResponded on 29 November 2024

    Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
    

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