Café Americano at Paris Las Vegas

Review summary

1. S

   Scott

   Kansas City1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made the reservation a week in advance. I received the verification text the day prior. When we arrived, they said they were under construction and had limited seating and the wait would be 15 min or so. I explained we had a reservation, and they said that did not matter that we would have to wait. We ended up just walking away and going somewhere else.
   

   Café Americano at Paris Las VegasResponded 1 day ago

   Scott, I’m really sorry to hear about your experience. We strive for clear communication and top-notch service, and it sounds like we fell short. Your feedback is valuable, and we’ll use it to improve. We hope you’ll give us another chance in the future.
   

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2. S

   Shauntille

   Chicago13 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious! I highly recommend it.
   

   Café Americano at Paris Las VegasResponded on 24 February 2025

   Shauntille, we're thrilled to hear you enjoyed the food! Your recommendation means a lot to us. We can’t wait to have you back for more delicious dishes!
   

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3. D

   Debra

   Chicago3 reviews

   1.0

   Dined on 3 February 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food was delicious. Waiter was the problem!!! Made the first time overall experience unexceptionable. Total moron...☹️ Do something about him!!!
   

   Café Americano at Paris Las VegasResponded 3 days ago

   We're disappointed to hear about your experience and take your feedback seriously. Our team's demeanor should always be professional and friendly. We'll address this internally to ensure better service in the future. Thank you for bringing this to our attention.
   

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4. B

   Brian

   Seattle1 review

   5.0

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was wonderful. Food was good but WAY overpriced. Also was told they didn’t take reservations and they didn’t know why I said I had one. 🤷🏻‍♀️
   

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   Café Americano at Paris Las VegasResponded on 10 January 2025

   Hi, Brian! Thank you so much for your review. It's great to know you liked it here. Your feedback is appreciated and we hope to see you again soon for another great experience!
   

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5. S

   Siana

   Orlando5 reviews

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experiencia con mi familia, mesero muy poco amable y tardamos para 1 hora esperando desayuno. No recomiendo este lugar. Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re truly sorry to hear about your experience. This is not the level of service we strive for, and your feedback is invaluable. We’re addressing these issues internally to ensure a better experience for future visits. Thank you for sharing your thoughts with us.
   

   1 person found this helpful

6. K

   Killian-Summers

   Palm Springs36 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super busy because of holiday service was great and efficient food delish
   

   Café Americano at Paris Las VegasResponded on 2 January 2025

   Thanks for the awesome review, Killian! We’re thrilled to hear you enjoyed the holiday service and found the food delicious. Our team works hard to keep things running smoothly even during the busiest times. Looking forward to seeing you again soon!
   

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7. S

   Siana

   Orlando5 reviews

   1.0

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re sorry to hear about your experience. It’s disappointing to learn that our service didn’t meet your expectations. Your feedback is important, and we’ll address these issues with our team to ensure this doesn’t happen again. Thank you for sharing your thoughts with us and hope to see you again for a better experience.
   

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8. P

   Paul

   Hawaii3 reviews

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was good. Some staff were nice, some, including the hostess, were rude. While prices are expected to be high. $10.00 for a small glass of orange juice at breakfast is excessive.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Paul, we appreciate your feedback on both the food and service. We're glad you enjoyed the food. Your insights are valuable, and we'll work on improving these aspects for a better experience in the future.
   

   1 person found this helpful

9. S

   Siana

   Orlando5 reviews

   1.0

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re truly sorry to hear about your experience. Our goal is to provide great service and timely meals, and it sounds like we missed the mark. Your feedback is important, and we’ll address this with our team to ensure improvements moving forward. Thank you for sharing your thoughts.
   

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10. S

    Sarah VIP

    Dallas2 reviews

    3.0

    Dined on 28 December 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    My experience is colored by having dirty dishes and fluids spilled on me. Albeit not on purpose. It wasn’t a great start for a vacation. I did get comped for one entree. Management came over to make sure I was not hurt.
    

    Café Americano at Paris Las VegasResponded on 3 January 2025

    Thanks for sharing your experience, Sarah. We’re sorry to hear about the mishap and appreciate your understanding. We strive for a better experience and value your feedback. We hope your next visit is much smoother and more enjoyable!
    

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