Café Americano at Paris Las Vegas

Review summary

1. D

   Debra

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on 3 February 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food was delicious. Waiter was the problem!!! Made the first time overall experience unexceptionable. Total moron...☹️ Do something about him!!!
   

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2. B

   Brian

   Seattle

   1 review

   5.0

   1 review

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was wonderful. Food was good but WAY overpriced. Also was told they didn’t take reservations and they didn’t know why I said I had one. 🤷🏻‍♀️
   

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   Café Americano at Paris Las VegasResponded on 10 January 2025

   Hi, Brian! Thank you so much for your review. It's great to know you liked it here. Your feedback is appreciated and we hope to see you again soon for another great experience!
   

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3. S

   Siana

   Orlando

   5 reviews

   1.0

   5 reviews

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experiencia con mi familia, mesero muy poco amable y tardamos para 1 hora esperando desayuno. No recomiendo este lugar. Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re truly sorry to hear about your experience. This is not the level of service we strive for, and your feedback is invaluable. We’re addressing these issues internally to ensure a better experience for future visits. Thank you for sharing your thoughts with us.
   

   1 person found this helpful

4. K

   Killian-Summers

   Palm Springs

   35 reviews

   5.0

   35 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super busy because of holiday service was great and efficient food delish
   

   Café Americano at Paris Las VegasResponded on 2 January 2025

   Thanks for the awesome review, Killian! We’re thrilled to hear you enjoyed the holiday service and found the food delicious. Our team works hard to keep things running smoothly even during the busiest times. Looking forward to seeing you again soon!
   

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5. S

   Siana

   Orlando

   5 reviews

   1.0

   5 reviews

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re sorry to hear about your experience. It’s disappointing to learn that our service didn’t meet your expectations. Your feedback is important, and we’ll address these issues with our team to ensure this doesn’t happen again. Thank you for sharing your thoughts with us and hope to see you again for a better experience.
   

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6. P

   Paul

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was good. Some staff were nice, some, including the hostess, were rude. While prices are expected to be high. $10.00 for a small glass of orange juice at breakfast is excessive.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Paul, we appreciate your feedback on both the food and service. We're glad you enjoyed the food. Your insights are valuable, and we'll work on improving these aspects for a better experience in the future.
   

   1 person found this helpful

7. S

   Siana

   Orlando

   5 reviews

   1.0

   5 reviews

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience with my family, very unfriendly waiter and it took us an hour to wait for breakfast. I do not recommend this place.
   

   Café Americano at Paris Las VegasResponded on 8 January 2025

   Siana, we’re truly sorry to hear about your experience. Our goal is to provide great service and timely meals, and it sounds like we missed the mark. Your feedback is important, and we’ll address this with our team to ensure improvements moving forward. Thank you for sharing your thoughts.
   

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8. S

   Sarah

   VIP

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   My experience is colored by having dirty dishes and fluids spilled on me. Albeit not on purpose. It wasn’t a great start for a vacation. I did get comped for one entree. Management came over to make sure I was not hurt.
   

   Café Americano at Paris Las VegasResponded on 3 January 2025

   Thanks for sharing your experience, Sarah. We’re sorry to hear about the mishap and appreciate your understanding. We strive for a better experience and value your feedback. We hope your next visit is much smoother and more enjoyable!
   

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9. C

   Cord

   VIP

   Orange County

   63 reviews

   4.0

   63 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The cuban sandwich is very good. I would order this again..
   

   Café Americano at Paris Las VegasResponded on 5 December 2024

   Thanks for the feedback, Cord! We're thrilled you enjoyed the Cuban sandwich. It's always great to hear when our dishes hit the mark. We look forward to serving you again soon!
   

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10. A

    Ann

    South Dakota

    4 reviews

    5.0

    4 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had breakfast and it was excellent. Our waitress was very nice and attentive. This is our 2nd visit to this restaurant and it's always been good.
    

    Café Americano at Paris Las VegasResponded on 4 November 2024

    Thank you for sharing your positive experience at our restaurant in Paris Hotel! Your feedback is greatly appreciated. We hope to have the pleasure of serving you again soon.
    

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