Cafe Rule & Wine Bar

Review summary

1. L

   Lauri

   Louisville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing! A bit pricey but it was New Years! We were very happy with the total experience!
   

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2. C

   Charles

   Cincinnati

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Fixed menu but not told about that before. Value for price was poor and service was average at best. It was New Year’s Eve so this could have played a part.
   

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3. A

   Alycen

   Charlotte

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meal was amazing. It was a set menu for NYE. The portions were huge and every thing was fresh and prepared perfectly. Our server was so attentive. It was a great meal all the way around!!
   

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4. B

   Brian

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   This experience was not what we are used to at Cafe Rule. It is a pricey restaurant, but normally has been worth the cost in the past. Tonight’s meal did not meet our expectations. Drinks were not accurate, a salad came out incorrectly, and a steak was over-cooked. Service was adequate.
   

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5. N

   Nicole

   Charlotte

   1 review

   4.0

   1 review

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress and manager were so very nice. The food that we got was very good, but they were out of almost everything my husband wanted but they were so apologetic and gave us a come back coupon and a free appetizer. We will try it again next month. 🥳
   

   Cafe Rule & Wine BarResponded on 27 December 2024

   Hi Nicole! Thank you for taking the time to share your experience at Rule. We're thrilled to hear that you enjoyed our food and found our staff to be pleasant. We regret to hear about the limited selection of items you were unable to order due to our current inventory. We appreciate your understanding and understanding that we need to constantly stay up-to-date with our menu. We're looking forward to serving you again very soon.
   

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6. D

   Don

   Charlotte

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had an excellent meal at Cafe Rule, our server was Holden and he was friendly, attentive and excellent at his job. My filet was prepared exactly as I like it, my wife's meal was exactly as she likes as well. Great food, excellent service, great interior and exterior facility ambiance. Truly the only metropolitan dining experience in Hickory. Without Cafe Rule, we would have to go back to Charlotte for a nice dining experience. We moved here from Charlotte and Cafe Rule is an oasis in an otherwise fine dining desert.
   

   Cafe Rule & Wine BarResponded on 27 December 2024

   Hi Don! We're thrilled to hear that you and your wife had an excellent meal at Rule. It's wonderful to know that our team, and especially Holden, was able to provide the friendly, attentive service you expected. We take pride in preparing our dishes to your exact specifications, and it's great to hear that they met your expectations. We look forward to welcoming you back to Hickory for another metropolitan dining experience ;) Thanks for choosing Rule!
   

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7. P

   Phil

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The steak was tuff, the Christmas tree was half lit, and the service was subpar. This experience was definitely over priced for what we got. At $200 for a couple to were, I would expect a little better quality. I’m not sure we will be back.
   

   Cafe Rule & Wine BarResponded on 27 December 2024

   Hi Phil! Thank you for taking the time to share your experience with us. We're sorry to hear that aspects of your visit didn't meet your expectations. We strive to provide a memorable experience for all our guests, and it's clear we fell short in your case. We appreciate your feedback and will use it to improve. We hope you'll consider giving us another chance in the future. Best regards, The Management Team
   

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8. M

   Margery

   Western NC

   11 reviews

   5.0

   11 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner and great service. Will return soon.
   

   Cafe Rule & Wine BarResponded on 27 December 2024

   Hi Margery, We're thrilled to hear that you had a fantastic dining experience with us! It's great to know that our service met your expectations and that you found our food delicious. We're all about providing the best experience possible for our guests, and your kind words are a testament to that. We look forward to welcoming you back soon for another great meal.
   

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9. J

   JK

   VIP

   Richmond

   52 reviews

   2.0

   52 reviews

   Dined on 21 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   If you are familiar with the regular menu, it has changed, and doesn't seem to offer as many of its old favorites.
   

   Cafe Rule & Wine BarResponded on 27 December 2024

   Thanks for visiting us. We're sorry to hear that you found our menu a disappointment. We always strive to offer a variety of dishes that cater to a variety of tastes, so it's disappointing to hear that you felt we haven't done that as often as you remember. We hope to have the opportunity to impress you with our new offerings in the future. We are truly excited about the Italian concept, and think our final menu in January will pleasantly surprise you! We hope you'll give us another shot.
   

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10. M

    Marshall

    VIP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on 21 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was fantastic and the food and venue were wonderful. We all loved the special French Onion soup and the appetizers and our deliciously flavorful meals.
    

    Cafe Rule & Wine BarResponded on 27 December 2024

    Thanks for the review, Marshall! We're thrilled to hear that you had a wonderful experience with us. It's fantastic to know that our special French Onion soup and appetizers hit the spot, and that you enjoyed our flavorful meals. We strive to provide a memorable dining experience for all our guests. We appreciate your kind words and look forward to welcoming you back soon!
    

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