The Cake Bake Shop - Carmel City Center

Review summary

1. D

   Deborah

   Indiana

   2 reviews

   vip
   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food is first-rate and ambience is magical. However, it was freezing cold in the main dining room and rather noisy making it difficult to hear normal conversation at the table. Tables are rather crowded together-just not that comfortable sitting for a leisurely meal. They can do better and should.
   

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2. J

   Jasmine

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going to the cake bake shop! It is delicious every single time.
   

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3. L

   Lisa

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is absolutely perfect and beautiful! The food is amazing. It’s a little girls dream
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Lisa, Thank you for leaving us a five-star review. We appreciate it and are delighted to hear you had a wonderful time at our shop! We look forward to welcoming you back for your next visit. Warmly, The Cake Bake Shop
   

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4. A

   Annette

   Indiana

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The Cake Bake in Carmel is a wonderful experience. It's beautiful, delicious and the price point is justified. I would highly recommend.
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Annette, Thank you for taking the time to leave us a review. We are grateful for your feedback and are happy we were able to provide a wonderful experience. We will look forward to the next opportunity we have to host you. Warmly, The Cake Bake Shop
   

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5. K

   Kesha

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s definitely worth going at least once if you’re in the area. Especially if you have kids- they loved the experience and obviously the cake.
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Kesha, Thank you for leaving us a five-star review. We appreciate it and are happy to hear you had a wonderful time at our shop! We look forward to welcoming you back for your next visit. Warmly, The Cake Bake Shop
   

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6. D

   Dave

   Tulsa

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Too warm in restaurant. Timing of appetizers and entrees was poor. Too much stuff on table. Had to constantly jockey plates around
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Dave, Thank you for taking the time to leave us a review. We are disappointed to hear that your service did not meet our usual high standards. We will pass your feedback to our management team to ensure we are maintaining the high expectations that we hold for ourselves. We hope to welcome you back soon to improve upon your recent visit. Warmly, The Cake Bake Shop
   

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7. L

   Leila

   Louisville

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The Cake Bake shop is magical. It is definitely a place people need to experience at least once! We have been in the Spring and now at Christmas time. Both equally magical!
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Leila, Thank you for the wonderful five-star review. We appreciate it and are happy to hear you got to enjoy our shop during our magical holiday season. We are looking forward to hosting you for your next visit! Warmly, The Cake Bake Shop
   

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8. D

   Diane

   Indiana

   18 reviews

   3.0

   18 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Very disappointing. We have been several times for lunch or just cake and coffee, but never dinner. My quiche tasted reheated and my husband’s pasta dish tasted like something had been scorched. My cake seemed either old or it was frosted when it was still warm. The icing between the layers did not hold up and it was just mush. Our server did tell the manager and he offered to bring my husband something else. We were not charged for his dish, which was nice. Overall it was disappointing.
   

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9. C

   Cindy

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonya was a great server !!! My grand kids loved her !!
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Cindy, Thank you for leaving us a five-star review. We are delighted to hear you had a wonderful time dining with us! We will pass your compliments along to your server. Warmly, The Cake Bake Shop
   

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10. T

    Theresa

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great experience on our first visit to CBS. We loved the food and our server was very good. The waiting area is VERY tiny for the size of the restaurant which makes it very uncomfortable. I would also recommend adding a dessert "sampler" to the menu. If you don't live close and can't come often it's disappointing that you cannot try more items.
    

    The Cake Bake Shop - Carmel City CenterResponded 1 day ago

    Hello Theresa, Thank you for leaving us a five-star review. We are delighted to have hosted you and that you had such a wonderful first visit to our shop. While you do live far, we hope to have the opportunity to welcome you back again in the near future. Warmly, The Cake Bake Shop
    

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