The Canyon Cowboy

Review summary

1. M

   Mark

   Orange County

   7 reviews

   1.0

   7 reviews

   Dined on 26 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   FOOD: We attempted to order two appetizers and were told they were both out and we had to settle for a shrimp appetizer that was OK. The Prairie Salad was not particularly good. The choices within the salad did not seem to mesh. The only good part of dinner was the steak. It was cooked correctly, and it was the right temperature. The grilled asparagus was good but could have used a few more pieces. Overall, the food was a five out of ten. SERVICE: This is where the review starts. I gave this restaurant that lowest review based on the service of this restaurant. My wife and I dined Friday night, Oct. 2024,2024 at around 600pm. We finished our dinner, paid our check, and left. On the drive home (we live about 15 minutes from the restaurant) I realized I had left my visor on an empty chair at our table. We called the restaurant and spoked to the hostess who went and found my visor and said we can come pick it up tomorrow (Oct. 26) when the restaurant opens at 10am. Fast forward to Saturday morning, Oct. 26 and when I dropped by to pick up my visor; no one seemed to know anything about my lost visor. The morning host was very apologetic and could not locate my lost visor. The day manager did not seem to care about helping me find my lost visor. The day bartender recommended that I call in the afternoon when the nighttime hostess return to help locate my visor. I called around 530pm and did get a hold of the evening hostess who remembered me and my visor from the previous night. They claimed they were busy and that they would call me back when they had located my visor. I am writing this review Tuesday night Oct. 29, and I am still waiting for a return phone call. The lost visor, it had sentimental value. Overall, a zero out of ten for customer service. My wife and I will never return to this restaurant, and it is based on poor customer service and poor management. If I ever get a return phone call, I will update my review.
   

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2. S

   Shannon

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent!! The hostess was wonderful as was our waitress and bar tenders. The food was EXCELLENT we had steaks and catch of the day was Halibut. The atmosphere was perfect and the smell of their smoker was fantastic. 5-stars for sure!!
   

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3. L

   Louise

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined on 30 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made my reservation and they confirmed it. However they were not open. If you are going to use an app for people to book. Close off the days you’re not open. Drove all the way down with my team and had to find a new place. Completely disappointed
   

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4. D

   Douglas

   Orange County

   69 reviews

   3.0

   69 reviews

   Dined on 25 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Not what we expected, based on the reviews. Drinks were good, Chicken sandwhich was good, french fries were a bit greasy. Noise was way too loud. This is primarily a bar. We were looking for a nice restaurant.
   

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5. G

   Gary

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my birthday celebration dinner! Our server was fantastic and very attentive. Being our first visit, we did not know what to expect. The food was excellent and came out in a timely manner. Everybody’s meal was better than expected! we will return.
   

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6. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 13 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing anniversary dinner with my husband. Food was delicious and service was amazing
   

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7. BK

   BradK

   Palm Springs

   3 reviews

   5.0

   3 reviews

   Dined on 8 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. I love coming to the Canyon Cowboy.
   

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8. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 23 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For our first time here, we really enjoyed the food. I had the steak sandwich and my wife had the sirloin. The steak was excellent!
   

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9. OT

   OpenTable Diner

   San Francisco

   17 reviews

   vip
   4.0

   17 reviews

   Dined on 21 May 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   This is an incredible location to go for food, drinks and sports!
   

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10. WG

    WendiG

    Palm Springs

    9 reviews

    4.0

    9 reviews

    Dined on 12 May 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Great service, food was good and bottomless mimosas were the highlight.
    

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