Capri at Eataly Los Angeles

Review summary

1. J

   Jose

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Service was so so. The first waitstaff seemed ready to get off shift wasn’t too friendly. By the way this was our Christmas meal. However Second Lady was more chatty and engaging. Porcini risotto dish was amazing! Salmon was normal. Calamari and zucchini fritters were especially fresh and tasty. Margherita pizza was fine. Brussels sprouts were also very nice. Top kudos to the tiramisu. Best I’ve ever had. Molto grazie.
   

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2. R

   Ruby

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had the pre fixe menu on Christmas Day. The food was phenomenal and the space was gorgeous. We thoroughly enjoyed the dining experience and would recommend this place for special occasions. The wait for our food was on the longer side, but it was Christmas Day so I presume it was due to being short staffed on a busy dining day.
   

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3. J

   James

   VIP

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Despite being a very busy night, the staff did an excellent job with service and food. Nadia, the manager, made us feel most welcome and comfortable. Suhey was a wonderful server -friendly, knowledgeable and efficient. Era eccellente! Grazie mille 🤩
   

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4. M

   Marilyn

   Los Angeles

   29 reviews

   5.0

   29 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was awesome! She was helpful, didn’t rush us and made great recs.
   

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5. W

   Wesley

   Washington DC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Worth my money I can’t wait to come for a special occasion.
   

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6. M

   MICHELLENE

   VIP

   Greater Boston

   6 reviews

   3.0

   6 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was very good, however, the experience was very disappointing — the service was so poor. Clearly not enough staff even though it was a busy time. One very bizarre thing, when we finally got some bread 3/4 through our meal (after asking twice) it was cold — not room temp — but like it was defrosting or had just come from fridge. The rest of our food was good.
   

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7. O

   Oswaldo

   Los Angeles

   31 reviews

   5.0

   31 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent cuisine. Such a nice set up inside the eataly market
   

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8. L

   Leonard

   VIP

   Palm Springs

   13 reviews

   5.0

   13 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love eating at Capri! I eat there regularly and always feel comfortable knowing I’m getting consistently well prepared and presented Italian food. The atmosphere is warm and very inviting wrapped around an open kitchen with a professional staff to serve you. I would normally give it 5 stars across but it is the Holidays crowds and it was packed. The kitchen was backed up, food came out late, but hot and fresh, and service was a little slow. We all understood!
   

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9. D

   Deena

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   It was one of the most disappointing meals I have had- the service was horrible- requests were completely ignored. The staff seemed to never have waited tables before. The bread was literally frozen in the middle. The salmon was raw. The salad was so horribly overdressed and served in large pieces that were difficult to cut- radicchio is usually cut into smaller pieces. The pizzas were completely soggy in the middle. We ordered truffle on one of the pizzas and you could not taste it at all. The pasta with shrimp had a shrimp head without any shrimp attached to it and the shrimp in the pasta was tiny cut up pieces that seemed to have been thrown in from another dish and it was way too much red sauce. The only items that were decent were the bottle of wine, the pasta with ragu and the zucchini pasta dish. The bill was close to $500 and even though we voiced our complaints to the manager, nothing was reduced on the bill. I have shopped at Eataly many times and eaten at Terra many times and food and service have always even excellent. This meal at Capri is hands down one of the worst meals I have ever had- such a disappointment!! We will never eat there again.
   

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10. J

    Jennifer

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined on 24 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Amazing food done to perfection. The service was great. The only downside was the cluster and disorganized hostess area. They need to be more clear about what line is for waitlist and reservations. Ali’s the hostess showed her frustration and she needed some extra help. We’d definitely return but maybe not for a Saturday night dinner. Our favorite Eataly so far is Las Vegas.
    

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