Carluccio's - Reading

Review summary

1. OT

   OpenTable Diner

   Berkshire

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food good, service slow and surly, won't rush back.
   

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2. V

   Vanessa

   Oxford

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not been to Carluccios in Reading for over ten years. Was one of our family favourites when our children were small. I cannot describe how amazing it was to be greeted like old friends by staff we didn't know, taken fantastic care of and given 50th birthday hugs and gifts to take home. If I could give Charlene 11 out of 10 for her hospitality I would! A gorgeous and memorable experience for a joint celebration. HIGHLY recommend.
   

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3. G

   GMDN

   Berkshire

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We visited Carluccio's while we were working nearby. Great location for us, good food and attentive service. We will definitely be back at our next meeting in Reading.
   

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4. j

   jane

   London

   5 reviews

   3.0

   5 reviews

   Dined on 12 November 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Good atmosphere, friendly and efficient service. Food quality variable.
   

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5. W

   Wayne

   Berkshire

   2 reviews

   5.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fantastic, authentic Italian food, at a good price, recommend.
   

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6. J

   John

   Gloucestershire

   1 review

   4.0

   1 review

   Dined on 4 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were placed rather close to the kitchen and serving area which was rather noisy. The restaurant itself was quite busy with a lot of background noise. This made conversation a bit difficult. Otherwise, the meal was good value and very tasty.
   

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7. K

   Kathy

   Hampshire

   2 reviews

   4.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent food. Service superb and friendly . Good value and of course there is always lots of goodies on sale in shop. I bought my annual Pannetone. Went home happy .
   

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8. J

   Janet

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 1

   Table booked 6.30 Saturday evening and two of our guests ordered the sea bass and there was only one left ,how this could be possible at such an early time on a Saturday I don’t understand. As in my review after our last visit the menu has been reduced so to run out of a popular dish isn’t very professional. We have enjoyed going to this Carluccios for years but probably won’t return now. The wine list has been reduced with no carafes available and wine prices high . Restaurant always had a personal touch for us but this has changed but then a lot of the original staff have left. Such a shame I can’t see this brand lasting much longer
   

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9. J

   James

   London

   10 reviews

   5.0

   10 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great for the price. We didn't have the set menu. it was very reasonable The staff were very friendly and I love the fact you aren't sat on top of each other and the restaurant is very airy
   

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10. J

    Jennifer

    London

    2 reviews

    1.0

    2 reviews

    Dined on 25 September 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Poor customer service, on the day of our booking we received a phonecall that they had a private function on that day, but we could pay £65pp to join. Clearly some sort of booking issue!
    

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