Carluccio's - Southampton

Review summary

1. R

   Robert

   Demoland (US)

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Lovely family meal. Food was very good and kids loved it. Great pizza. Overall very good, service was friendly and helpful and we will definitely come back.
   

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2. S

   Sarah

   Hampshire

   2 reviews

   3.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   They didn’t have booking but were able to accommodate anyway. Very draughty due to open ceiling. Would be good to be told at the start what was unavailable rather than when ordering (rosemary potatoes)
   

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3. A

   Alan

   Dorset

   1 review

   4.0

   1 review

   Dined on 16 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our table for two was ready as booked Seated near the pass so that made it interesting seeing our food prepared. We chose the Christmas set menus and food was very good as was the service
   

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4. G

   Graham

   London

   2 reviews

   5.0

   2 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Convenient place to eat in WestQuay, good food and good service.
   

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5. M

   Margaret

   Hampshire

   1 review

   1.0

   1 review

   Dined on 2 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived at the appointed time, looking forward to our meal before heading off to the cinema. The waiter handed us the menu and wine list. He came to take our drinks order after a few minutes and we asked for two large glasses of Pinot Grigio. To our astonishment the waiter informed us that the restaurant had no white wine availabe at all. We thought he was joking at first but no, he was serious - no white wine at all in the establishment! We left and went to another restaurant instead. This is not the first time we have been disappointed in this way. The last time we visited Carluccio's for a family lunch-time meal in October this year we tried to order Pinot Grigio only to be told that they hadn't got any! That time they did have an alternative white wine but it was more expensive. It's quite incredible that an Italian restaurant does not have any white wine and, in addition, the waiter should have warned us before handing us the wine list! Needless to say we won't be heading back to Carluccio's!
   

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6. N

   Neal

   Hampshire

   10 reviews

   1.0

   10 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked because we knew it was going to be busy, only to be told just as we were seated that it was going to be long wait as they were short on staff. They'd only just opened. We were pushed for time, and so decided to eat elsewhere
   

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7. S

   Stuart

   Gloucestershire

   6 reviews

   4.0

   6 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had the sea bass, sea food linguini, and a pizza which were great, except perhaps the pizza topping could have been a little more generous.
   

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8. j

   jonathan

   Hampshire

   1 review

   2.0

   1 review

   Dined on 22 November 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   The waitress apologised for how busy they were but the waiting times for food were too long. ALSO….the whole place was too cold. ALSO…the main course I wanted was unavailable ALSO…no lemon tart dessert on the menu?
   

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9. C

   Christina

   Hampshire

   1 review

   1.0

   1 review

   Dined on 20 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not up to normal standard hopefully just a one off .
   

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10. S

    Shaun

    VIP

    London

    42 reviews

    2.0

    42 reviews

    Dined on 19 November 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Very disappointed. Food was ok but very slow to come, particularly the main course which came about an hour after we ordered. Asked a number of times and told ‘it’s just coming’. Or even ‘I will get them now’ when they wandered off and did something else. We believe the kitchen was the problem, or forgetting our order. The restaurant was very busy. Never again!
    

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