Carluccio's - St Pancras

Review summary

1. K

   Karen

   Miami

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor service, low quality food, took a very long time to even offer us water. Food was not good. We ended up just doing appetizers because of the quality and poor service.
   

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2. M

   Marissa

   VIP

   London

   42 reviews

   5.0

   42 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal, friendly service and delicious food and wine
   

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3. S

   Sara

   Oxford

   2 reviews

   4.0

   2 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was really nice but the tables were really packed in and because of a couple of larger parties the service was slow
   

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4. J

   Julie

   VIP

   London

   6 reviews

   4.0

   6 reviews

   Dined on 9 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely service from all staff. Terrine excellent and wine Montepulciano was great Aubergine linguine seemed a bit reheated but overall - v good
   

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5. N

   Nick

   London

   3 reviews

   4.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a very nice meal. Staff were friendly and accommodating and food was very good - had the 3 course Xmas menu
   

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6. A

   Adrienne

   Kent

   3 reviews

   2.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had an extremely rude waiter who brought drinks and food to the end of our table and asked us to pass them down to everyone. We were a party of six and two of us ordered some starters as mains. These were brought first and when we enquired if the rest of our food was coming we were told no as these were starters. Four of us had to wait over ten minutes for our food while the other two had to eat theirs or it would have gone cold. The waiter rolled his eyes at us when we complained and said we should have told him sooner. He shrugged as he walked away! Eventually a senior staff member took over and was extremely polite and apologetic over our treatment. She ensured the rest of the meal went smoothly and was very attentive. We have eaten here before and not had this experience so it was very upsetting. A nice meal out before seeing the Christmas markets was ruined all because of rudeness and lack of care. The senior member of staff ensured we were well taken care of in the end. Hopefully the waiter is now in a job that doesn’t involve people skills!
   

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7. N

   Nicola

   London

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best place in St. Pancras. A haven away from the hubbub. My go to location. Great food, great staff, great value. I love this place!
   

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8. h

   herman

   London

   4 reviews

   4.0

   4 reviews

   Dined on 25 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Verry good food with a twist . Friendly and supermotivated staff . Good varied Italian wine . Inspired interior .
   

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9. V

   Vera

   London

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were a party of 5 family members. It was a very cold day but the restaurant was nice, warm and inviting. We decided not to have the lunchtime special but instead, opted for a main course each. 2 pasta dishes, which were very good. Portion size not very big however. Three of us ordered the Goats cheese salad, which was delicious. For the price though, the amount of goats cheese was minimal as opposed to lots of leaves. On the whole, our dining experience was very pleasurable and we felt the restaurant allowed us to relax and linger over some nice wine, without feeling rushed. Would definitely recommend.
   

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10. A

    Amanda

    London

    1 review

    5.0

    1 review

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    A lovely meal at Carluccios St Pancras! Great food and wine. Orlando made our evening better - friendly, funny and helpful. We even learnt a few things from him too!
    

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