Carriages Restaurant

Review summary

1. L

   Linda

   Herefordshire

   3 reviews

   4.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Another lovely evening . Personnel so gracious. Good food beautifully presented.
   

   Carriages RestaurantResponded 7 days ago

   Thank you for your kind words! We're so pleased to hear you had another lovely evening with us. It’s wonderful to know you enjoyed the food and found the team so gracious. We look forward to welcoming you back again soon! Kind regards, The Team at Carriages
   

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2. J

   Jean

   Herefordshire

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful evening. It was my husband’s birthday and two friends joined us. Every dish was absolutely Devine. I don’t think any of us left anything on our plates. The service was excellent. The two young ladies were friendly and tentative without being over baring. Thank you to those two ladies, We appreciated the way the tables were well spaced out so we weren’t overhearing other conversations. The background music not too loud and the whole ambiance was just perfect. Good to know we have at least one restaurant in Hereford that have it just right. Thank you Carriages for a lovely evening. We will certainly be back. We all wish you were open more evenings. Any chance of that over Christmas or New Year?🤞
   

   Carriages RestaurantResponded 7 days ago

   Thank you so much for your lovely review! We’re delighted that you chose to celebrate your husband’s birthday with us and that you all enjoyed your evening. It’s fantastic to hear that the food, service, and ambiance made the night so special. We’ll be sure to pass your kind words on to the team—they’ll be thrilled to know their efforts were appreciated. We do have Thursday, 12th December available as an extra date and would love to welcome you back! Kind regards, The Team at Carriages
   

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3. S

   Suzanne

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening celebrating my partner’s birthday with friends who had not been to Carriages before. They absolutely loved it and i know if they thought otherwise they would have told me. Absolutely seamless courtesy and service but without any pretension. A very ambient and comfortable environment, with amazing food. We had such a lovely evening.
   

   Carriages RestaurantResponded 7 days ago

   Thank you so much for your kind words! We're thrilled to hear you chose Carriages to celebrate such a special occasion. It’s wonderful to know your friends loved it too—it means a lot to us. We hope to welcome you all back for another lovely evening soon! Kind regards, The Team at Carriages
   

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4. a

   allan

   Herefordshire

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We tend to select good quality restaurants. Our experience at Carriages proved to be excellent - the food was outstanding, so much so that we would have liked more vegetables! Our welcome and the general attention received was greatly appreciated. This was our first visit and will not be our last - and next time it will be with close friends. Carriages has to be congratulated.
   

   Carriages RestaurantResponded on 18 November 2024

   Thank you so much for your kind words! We’re thrilled to hear that your first visit to Carriages was such a positive experience and that you enjoyed our food and service. It’s wonderful to know you felt so welcomed and cared for—our team will be delighted to hear your feedback. We’re honoured that you plan to return with close friends, and we can’t wait to welcome you all back for another memorable meal. Your support and congratulations mean the world to us. Kind regards, The Team at Carriages
   

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5. A

   Alex

   Oxford

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening, staff were lovely & accommodating. Food was beautiful…will 100% be back for a tasting menu evening also!
   

   Carriages RestaurantResponded on 11 November 2024

   Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic evening and enjoyed the food. Our team works hard to provide excellent service, so it’s great to know that their efforts made a positive impact. We can’t wait to welcome you back for a tasting menu experience – we’re sure you’ll love it! See you soon! Kind regards, The Team at Carriages
   

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6. M

   Matt

   Herefordshire

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great experience, disappointed with portion size in relation to price.
   

   Carriages RestaurantResponded on 11 November 2024

   Thank you for your feedback, and we're glad to hear you had a great experience with us! We understand your concerns about portion size and pricing, and we’ll take your comments into consideration as we continue to refine our offerings. We hope to welcome you back soon for another memorable visit. Kind regards, The Team at Carriages
   

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7. M

   Mark

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Wanted to try this place for a while, wasn't sure about being located on a business park but that was not an issue as nicely landscaped. The quality of food, service and general ambience were very good overall. However, the Michelin starred prices cannot be justified - £24 for a vegetable gratin which comprised a few tastefully arranged root vegetables with not a lot else is unjustified. The wine waiter, although knowledgeable, was condescending saying our wine selection was "not the best they had but inoffensive". If you want a small main course, well cooked and presented, but highly overpriced then this is the place for you.
   

   Carriages RestaurantResponded on 11 November 2024

   Thank you for sharing your feedback. We’re glad to hear you enjoyed the overall quality of the food, service, and ambience, as we strive to create a memorable experience for all of our guests. We’re sorry to hear that other areas didn't meet your expectations. We take great care in crafting dishes that are both seasonal and thoughtfully prepared, and we understand that price can be an important factor in your dining experience. We will certainly take your comments into consideration as we continue to refine our menu and offerings. Your feedback is invaluable as we work to enhance the experience for all of our guests. We hope to welcome you back soon and exceed your expectations in the future. Kind regards, The Team at Carriages
   

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8. C

   Carolyn

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit but definitely not our last! Great food, excellent presentation and wonderful service. What more can you ask for?
   

   Carriages RestaurantResponded on 4 November 2024

   Thank you for your kind words! We're thrilled to hear that your first visit was such a positive experience. Great food, presentation, and service are what we strive for, so it’s fantastic to know we hit the mark. We can’t wait to welcome you back again soon! Kind regards, The Team at Carriages
   

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9. I

   Ian

   Herefordshire

   4 reviews

   5.0

   4 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely evening at carriages ,nice friendly staff ,beautiful food ,definitely recommend.enjoyed our evening thank
   

   Carriages RestaurantResponded on 4 November 2024

   Thank you for the wonderful review! We're so pleased to hear you had a lovely evening with us at Carriages and enjoyed both the food and the warm hospitality from our team. Your recommendation means a lot, and we can't wait to welcome you back for another memorable experience! Kind regards, The Team at Carriages
   

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10. s

    scarlettw

    Manchester

    1 review

    5.0

    1 review

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Gorgeous restaurant but what really stood out was the amazing service. Would definitely recommend.
    

    Carriages RestaurantResponded on 4 November 2024

    Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the atmosphere of our restaurant, and it's fantastic to know that our team's service made a lasting impression. Your recommendation means the world to us, and we can't wait to welcome you back for another wonderful experience. Kind regards, The Team at Carriages
    

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