Caruso's Grocery - Pike & Rose

Review summary

1. M

   Marie

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing and food was delicious for everyone
   

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2. S

   Salman

   Los Angeles

   15 reviews

   vip
   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Italian food in the area by far! Amazing menu, great staff, awesome ambiance
   

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3. M

   Meryl

   Washington DC

   28 reviews

   5.0

   28 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service & nice ambiance. A bit loud but if at a booth you can talk with others. Good value too!
   

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4. R

   Richard

   Washington DC

   1 review

   4.0

   1 review

   Dined on 22 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was very good, I would have rated higher but I don’t like having my tip determined for me, also feel they can do better than tap water and canned soda.
   

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5. E

   Eric

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food is great but service is lackluster. Celebrated a birthday and nothing was done for the special occasion. There were other celebrating a birthday and they were given a celebration around dessert. We’ve visited before and was offered parmesan cheese with our entrees, not on this occasion while others were getting cheese on their plates. Drinks took a while to come while our glasses came with ice that had already melted. We’ve came a few times and the services seems to lack. Not sure if they were just bad days on both occasions but it really ruins the experience that we are looking for.
   

   Caruso's Grocery - Pike & RoseResponded on 18 November 2024

   Hi Eric, Thank you for taking the time to share your feedback with us. I’m truly sorry that we missed the opportunity to make your celebration special and fell short on delivering the level of service you’ve come to expect from us. Your experience matters, especially on such a memorable occasion, and it’s disappointing that we didn’t meet your expectations. We strive to create a seamless experience for every guest, and sometimes we don't quite hit the nail on the head. I’d love the chance to make it right and ensure your next experience is exceptional. Please share your email with me so we can connect privately and arrange something for you. Kindly, BGP GM
   

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6. OT

   OpenTable Diner

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious and the service was excellent.
   

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7. OT

   OpenTable Diner

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Caruso’s is a fantastic choice, but be sure to make a reservation. Food was excellent, drinks were excellent, and the staff were extremely attentive. Because Caruso’s is more popular, it is a louder space, but this is to be expected from an upper middle tier restaurant. Our waitress was extremely attentive stopping by frequently to refill waters and check on our dining experience. Great service is difficult to find these days, but Caruso’s performed very well. Would highly recommend visiting.
   

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8. C

   Carol

   Washington DC

   28 reviews

   4.0

   28 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Get the Chicky chicky parm parm. You won’t be disappointed. We loved that they let you order beer flights from the adjoining bar. Flights were great. Our server was delightful and accommodating. The main room is quite loud, but fortunately we were seated in the small back room and it was pleasantly quiet.
   

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9. K

   Kevin

   Washington DC

   51 reviews

   4.0

   51 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our first visit did not disappoint. This place has a nice energy, from the staff to the dining areas. This will be our go to Italian restaurant because of the overall guest experience and quality of cocktails and food. Of note was the Trout Picatta and Veal Francaise and save room for the creme brûlée.
   

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10. M

    Makeel

    Richmond

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a wonderful first there. Location next to parking garage helped especially around dinner time hours. Didn’t seem overly crowded. Food was delicious. Definitely recommend the meatballs and the caprese to start.
    

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