Casa Chi

Review summary

1. K

   Kimberly

   Chicago

   15 reviews

   vip
   4.0

   15 reviews

   Dined on 31 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The upside: The food is absolutely incredible, each bite was exquisite. We got the lobster wonton tacos, the smoked swordfish dip and the hot stone tenderloin and they were all excellent. The downside: everything is quite pricey and the portions are very small. This is not a place to come if you're really hungry, unless you 're prepared to drop a few hundred dollars. The service was just OK, the menu is a little unusual and we had to really pry an explanation out of our server. They also add an automatic 18% gratuity, so be aware of that.
   

   Is this helpful?

   Report
2. A

   Alysia

   Chicago

   1 review

   5.0

   1 review

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for my bday, and the ambiance food and service was immaculate.
   

   Is this helpful?

   Report
3. A

   Anthony

   Denver

   28 reviews

   vip
   5.0

   28 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were first introduced to Robert Sandoval in Denver, with his restaurant Zengo and absolutely loved. We were sad to Zengo close. But we were over the moon when we had this trip to Chicago planned and reconnecting with Robert via Casa Chi. The food was absolutely amazing. Our server, Sunny, was very helpful with guiding us thru the menu. We took all of his recommendations and they didn't disappoint. He made the experience so pleasant and enjoyable for our party. If we make it back to Chicago, we will definitely be back!
   

   Is this helpful?

   Report
4. H

   HappyHour

   Chicago

   8 reviews

   vip
   4.0

   8 reviews

   Dined on 31 August 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 3

   Great customer service, recommend ordering the margarita flight or Sake -Uvignion
   

   Casa ChiResponded on 7 September 2024

   Hello HappyHourLinkUp, We're thrilled to hear that you had a great experience at Casa Chi! We're glad you appreciated our customer service and that you found our food to your liking. Your recommendation to try our Margarita flight or Sake -Uvignion is appreciated. We hope to welcome you back soon. Best, The Management Team
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 9 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Two nights in a row we had thee ultimate experience at Casa Chi! From the best margaritas to the most incredibly tasty little bites that exploded in your mouth. The topper to great food & drink was their music which had me dancing in my seats. A special shout out to the phenomenal staff & engaging manager that set up "our spot" next to the window. This is a hidden gem more people need to frequent. Get the guac, ceviche, lobster tacos & every drink. Cheers Casa Chi 🥂🥂🥂🥂🥂
   

   Casa ChiResponded on 17 August 2024

   Hey! We're thrilled to hear you had such a fantastic time at Casa Chi! Your kind words about our food, drinks, and especially our music are very much appreciated. We're delighted that our margaritas, ceviche, guacamole, and lobster tacos hit the spot for you. We're also glad to know that our team made your visit comfortable. Your feedback is a great motivation for us to continue delivering top-notch experiences. We look forward to your next visit. Cheers!
   

   Is this helpful?

   Report
6. n

   nicoleb

   Chicago

   43 reviews

   3.0

   43 reviews

   Dined on 28 July 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was good, not great. Very confusing menu with how the hot stone options are priced, be careful when choosing the ounces. Service was ok, never filled water, had to ask. Kept dirty plates on the table. For the menu prices I expected better. Maybe happy hour is the better choice for this restaurant. Would not eat here again.
   

   Casa ChiResponded on 17 August 2024

   Thanks for the feedback, nicoleb. We're glad to hear that you enjoyed the food at Casa Chi, but we're sorry to hear that you found our menu confusing and felt the service was not up to par. We'll definitely take your comments into consideration as we strive to improve our service. We also apologize for the oversight regarding the cleanliness of the table. We hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

   Report
7. ES

   EdinaS

   Chicago

   1 review

   4.0

   1 review

   Dined on 27 July 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Each and every dish was exciting, fresh and delicious. We tried the Yuzu lemon desert, which was also outstanding and looked beautiful. The coctails were good, but quite pricy, since we missed the Happy Hours. The music was extremely loud, even outdoors. Indoors would't be possible to keep a conversation with a group of friends.
   

   Casa ChiResponded on 17 August 2024

   Thanks for the review, Edina! We're thrilled to hear that you enjoyed your experience at Casa Chi. It's great to know that our dishes and desserts were a hit! We're sorry to hear that the cost of our cocktails didn't quite align with the Happy Hours. We'll certainly take your feedback into consideration. We also understand that the noise level was a bit too much, especially when enjoying our outdoor seating. We appreciate your understanding and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on 26 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding. Interactive and fun experience!!! Service, ambiance, cocktails and food are top notch. There is Margarita cocktail hour daily 3-5 and DJ every Thursday 3-7. Great spot to visit in the heart of the Mag Mile!!
   

   Casa ChiResponded on 17 August 2024

   Thanks for the review! We're thrilled to hear that you had an outstanding experience at Casa Chi. It's great to know that our interactive and fun atmosphere added to your enjoyment of our food, cocktails, and service. We're also glad you appreciated our Margarita cocktail hour and DJ every Thursday. Your kind words truly mean a lot to us. We look forward to welcoming you back to the heart of the Mag Mile soon!
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on 18 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent mezcal margaritas, small plates, and quality Wagu, which I enjoyed cooking at table to just the right temperature. My server was so attentive and was essentially a mezcal sommelier.
   

   Casa ChiResponded on 17 August 2024

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our mezcal margaritas, small plates, and Wagu. It's great to know that our team made your dining experience enjoyable with their attentive service. We appreciate your feedback and look forward to welcoming you back to Casa Chi soon. Cheers!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Chicago

    19 reviews

    5.0

    19 reviews

    Dined on 12 July 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    It took a while to get our first round of flights and the music was very loud. Other than that, things ran smoothly and will definitely come back. There’s no place like it!
    

    Casa ChiResponded on 17 August 2024

    Hi, thank you for your kind words and the high ratings! We're thrilled to hear that you enjoyed your time at Casa Chi and that our unique atmosphere and delicious food added to your experience. We apologize for the initial delay in serving your first round of flights. We're always working on improving our service and your feedback is invaluable. We look forward to welcoming you back soon! Best regards, The Management Team at Casa Chi
    

    Is this helpful?

    Report