Casa Chino

Casa Chino reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Melbourne2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Ended up leaving before we even ordered because the service was appalling. I must stress by first saying I very rarely provide this kind of feed back but I think it is important for the owners to be aware of. While we arrived 30 minutes early for our booking, the restaurant was about 60% full. We waited a few minutes before even being acknowledged by a staff member before the lady in the blue top coming over after settling up another diners account. She quite literally turned her head in the opposite direction when asking 'how can I help you'. If the lack of acknowledgement previously struggled to make us feel welcomed, this interaction really made it hard for us to enjoy whatever experience was ahead of us. She left to prepare our table (with assistance of another waitress) where we waited over 5 minutes. We sat down and were given a drinks menu and water. After another considerable time and after already growing frustrated I got up and helped myself to 3 menus so we can start to decided what to order. All in the mean time watching staff walk around aimlessly and 'acting' very busy in a restaurant that is far from full, but what tables were there only one had drinks and none had food (clearly we were having to brace ourselves for a long wait). I've worked in hospitality for many years and understand running a service very well. Don't take this as a complaint but as some highly important feedback for your establishment. No one likes to see a business fail as this is devastating for all involved. The ambiance of the restaurant is absolutely stunning, not sure how your food is but if that's great you need to be aware that your front of house staff are really letting you down. When we said we were leaving, the young lady 'oh okay, bye then' the head waitress in the blue either blatantly arrogant or completely oblivious to us leaving didn't even attempt to ask if everything okay and trying to gain feed back or resolve any discomfort. Money literally walked out the door
   

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2. S

   Simran

   Melbourne2 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Casa Chino exceeded our expectations! We celebrated my birthday with a romantic dinner and were blown away🎂. The service was top-notch, and the set menu was incredible - every dish impressed us. What really stood out, though, was the team's kindness in accommodating our dietary requirements, which was truly appreciated. A perfect spot for a special night out! Our favorite was the Fish BAO and the Cumcumber Salad, definitely visiting again soon 💞
   

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3. OT

   OpenTable Diner

   Adelaide1 review

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a birthday at Casa Chino, and it was a fantastic experience! The restaurant has a stunning vibe—warm and inviting. The octopus skewers are a must—hands down the best in the city! The pork belly was also amazing. We tried over seven cocktails, and each one was a winner—refreshing and perfectly crafted. A great spot for delicious food and drinks!
   

   Casa ChinoResponded on 4 March 2025

   Hola, Thank you for your review. We're thrilled you enjoyed your evening, we loved celebrating with you! We hope to welcome you all back soon. Gracias, Team Casa Chino
   

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4. H

   Hannah

   Melbourne1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, lovely attentive staff and beautiful decor and ambiance.
   

   Casa ChinoResponded on 18 February 2025

   Hola Hannah, Thank you for your review. We're thrilled you enjoyed your afternoon with us! We hope to welcome you back again soon. Gracias, Team Casa Chino
   

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5. S

   Sarah

   Melbourne2 reviews

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great little place. Outstanding value, nice staff and good food. Would go again and hope they do very well.
   

   Casa ChinoResponded on 18 February 2025

   Hola Sarah, Thank you for your review. We're thrilled you enjoyed the food and service you received during your visit! We hope to welcome you back again soon. With love, Team Casa Chino
   

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6. L

   Laura

   Melbourne2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were just as amazing as the service was. Highly recommend
   

   Casa ChinoResponded on 18 February 2025

   Hola Laura, Thank you for your review. We're delighted you enjoyed your afternoon with us! We hope to welcoming you back for another Chino Latino dining experience soon. Gracias, Team Casa Chino
   

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7. J

   Jaime

   Melbourne8 reviews

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My partner and i were so impressed. Such a beautiful ambience, the food was incredible. We had the duck boa buns (probably the best I've ever had) and lots of other share plates and cocktails. The service was amazing, they always checked to see if we were after more drinks, and constantly topped up our water. I loved how they spread out the meals, so they weren't coming out all at once. Will be highly recommending this restaurant to my friends, and will be returning. Thank you all for a beautiful night out.
   

   Casa ChinoResponded on 18 February 2025

   Hola Jaime, Thank you for your review. We're thrilled to hear you enjoyed your dinner with us, and specifically our delicious Duck Bao Buns! We can't wait to welcome you back soon. With love, Team Casa Chino
   

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8. S

   Simon

   Sunshine Coast1 review

   5.0

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was amazing. Service was exceptional. Melita was a star 🙏🏼
   

   Casa ChinoResponded on 18 February 2025

   Hola Simon, Thank you for your review. We're thrilled to hear you enjoyed your food, and the service from Melita! We hope to welcome you back soon. Gracias, Team Casa Chino
   

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9. D

   DAVID

   Melbourne1 review

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, the staff was friendly and helpful, I will come back to try some new dishes they recommended to us.
   

   Casa ChinoResponded on 31 January 2025

   Hola David, Thank you for your review. We're delighted you enjoyed your afternoon with us, we look forward to welcoming you back soon! With love, Team Casa Chino
   

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10. S

    Shamini

    Victoria14 reviews

    5.0

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Great place, thoroughly enjoyed the food, ambience and staff were really nice
    

    Casa ChinoResponded on 17 December 2024

    Hola Shamini, Thank you for your review. We're delighted you enjoyed the food, ambience and service at Casa Chino, we hope to welcome you back soon! With love, Team Casa Chino
    

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