Casa D'Italia

Review summary

1. P

   Paul

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   We have been to this restaurant in the past and vowed not to return. New ownership led is to believe there would be a positive change. Upon being seated you are greeted by some lovely flowers, unfortunately they were very much dead. Considering the prices they charge are a little high considering they give you paper napkins and plastic plates. The meni has not changed and the food was okay. Service was fair.
   

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2. E

   Edward

   VIP

   Las Vegas

   14 reviews

   3.0

   14 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was OK , and service was just OK. Probably unerstaffed. Room for improvement, but they are trying hard.
   

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3. D

   Doris

   Columbus

   1 review

   4.0

   1 review

   Dined on 19 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Everything was very good, just seemed pricey for what you got.
   

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4. m

   maria

   Naples

   19 reviews

   4.0

   19 reviews

   Dined on 18 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Delicious dinner and great service. I had the chicken Roma special with linguini and my friend had the pork chop special with mashed potatoes and broccoli. Both were delicious. We topped it off with the pistachio ricotta dessert which was outstanding. Definitely worth a try. We will be back
   

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5. M

   Manny

   Orlando

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went on Valentines Day for dinner It was very busy but they didn’t miss a beat The Chef was coming out and serving patrons to make sure they received a hot meal The servers were pleasant and provided exceptional service Great experience! Way to go Burt and Gabby!
   

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6. R

   Rena

   VIP

   Naples

   63 reviews

   5.0

   63 reviews

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   First time at the restaurant. A little glitch with the drink menu. Some ingredients were not available. We had to switch our choices but just for the specialty drinks. Food was excellent. Some gluten free choices but had gluten free pasta. We will definitely go back again.
   

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7. D

   Debbie

   Naples

   12 reviews

   2.0

   12 reviews

   Dined on 5 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   this is the first time that I have tried this location since the "new chef and owners". We were there early and only the 2nd or 3rd table and yet we only had a salad and an entree and it took 45 minutes to get it. We both had veal which was very tough...and they are still serving on plastic plates and paper napkins. very pricey for what you get...the bread was very good though. Stick to the basics if you go like spagetti and meatballs or lasagna ..maybe the chicken is more tender...won't be going back for a 4th time...wish it were better would frequent becasue it is so close.
   

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8. J

   Joseph

   VIP

   New York City

   33 reviews

   3.0

   33 reviews

   Dined on 30 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had the veal piccata which was tasteless and extremely tough. My husband had the pork chop special which was delicious. Our waitress didn’t tell us all the specials and only told us some of the specials after we asked about them. I don’t think we’ll be going back.
   

   Casa D'ItaliaResponded on 4 February 2025

   Hello Joseph, we appreciate your patronage and are glad you enjoyed the pork chop! We apologize if our veal piccata was not up to our standards, and I will work with staff to ensure all daily specials are communicated clearly to every customer. Please visit us again--we hope to re-earn your support!
   

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9. J

   James

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined on 19 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food and good service! I had the pork chop, a special that night, and it did not disappoint. Perfectly cooked. Definitely suggest ordering if it's made available again.
   

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10. R

    Ron

    VIP

    Naples

    21 reviews

    4.0

    21 reviews

    Dined on 10 January 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    Food was very good however service was slow. Not enough staff to accomodate the number of people. Waitress who was also training the bartender had her hands full. She was very nice though
    

    Casa D'ItaliaResponded on 4 February 2025

    Hello Ron, thank you for dining with us! Our bartender appreciates your kind words, and we have staffed-up to ensure excellent customer service for all of us guests. We hope to see you again soon!
    

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