Chama Gaucha - Grapevine

Review summary

1. D

   Danielle

   Dallas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Place looked great on the outside and nice on the inside. Food was wayyyy too salty. Over priced and didn’t like the way the manager was hovering over our table giving us weird looks. Meal felt rushed and not lots of choices. $400 was NOT worth this meal or experience. Absolutely no alcohol was consumed either. This was a party of 4. 2 which were children.
   

   Chama Gaucha - GrapevineResponded 1 day ago

   Thank you for taking the time to share your feedback on your recent dining experience. We sincerely appreciate you bringing these concerns to our attention. We are truly sorry to hear that your meal did not meet your expectations. We take all feedback seriously, and we are committed to providing every guest with a positive dining experience. We value your business and hope you will give us another opportunity to provide you with a more enjoyable dining experience in the future.
   

   Is this helpful?

   Report
2. R

   Rebecca

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening with excellent service and food! Highly recommend.
   

   Is this helpful?

   Report
3. A

   Audria

   Amarillo

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Food was fresh and on point. Service was impeccable from start to finish..
   

   Is this helpful?

   Report
4. S

   Shane

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was outstanding. The food was tasty and there was plenty of it. The dessert was a perfect end to a wonderful meal.
   

   Chama Gaucha - GrapevineResponded 1 day ago

   Thank you so much for your kind words and 5-star rating, Shane! We are thrilled to hear that you enjoyed your recent dining experience. We appreciate you taking the time to share your positive feedback. We look forward to welcoming you back to Chama Gaucha soon!
   

   Is this helpful?

   Report
5. L

   Leila

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great! The food was amazing!
   

   Is this helpful?

   Report
6. A

   Amy

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Visited on Christmas Eve, staff were all friendly, food was fresh, plenty of meat being served.
   

   Chama Gaucha - GrapevineResponded 1 day ago

   Thank you so much for your kind words and 5-star rating, Amy! We are thrilled to hear that you enjoyed your Christmas Eve dining experience at Chama Gaucha. We appreciate you taking the time to share your positive feedback. We look forward to welcoming you back to Chama Gaucha soon!
   

   Is this helpful?

   Report
7. K

   Katie

   VIP

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated Christmas Eve with my family. The customer service was 5 stars! Food was 5 stars! Thank you for amazing memories!
   

   Chama Gaucha - GrapevineResponded 1 day ago

   Thank you so much for your kind words and 5-star rating! We are thrilled to hear that you and your family celebrated a wonderful Christmas Eve at Chama Gaucha. We strive to create lasting memories for our guests, and we are delighted that your experience exceeded your expectations. We look forward to welcoming you back to Chama Gaucha soon!
   

   Is this helpful?

   Report
8. K

   Kelly

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Great service!! Thank you!! We celebrate all of our birthdays there!!
   

   Chama Gaucha - GrapevineResponded 3 days ago

   Thank you so much for your kind words! We're thrilled to hear that Chama Gaucha has become your go-to spot for celebrating birthdays. We look forward to celebrating with you again soon!
   

   Is this helpful?

   Report
9. N

   Nathan

   Dallas

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Service was incredible but the slab bar and meat quality are well below par when compared to TX De Brazil, Fogo, and others that cost the same.
   

   Chama Gaucha - GrapevineResponded 1 day ago

   Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the service provided by our team. We strive to provide exceptional service to all our guests, and we appreciate your recognition of their efforts. We take your feedback seriously and will use it to continuously improve our offerings. We appreciate your candid feedback and hope that you will consider giving us another opportunity to exceed your expectations in the future.
   

   Is this helpful?

   Report
10. C

    Christina

    Dallas

    31 reviews

    5.0

    31 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great place for a big family celebration. Lots of meat options but if you aren’t, a big meat eater you can find plenty of options on the salad bar- something for everyone!
    

    Chama Gaucha - GrapevineResponded 4 days ago

    Thank you for your kind words! We're thrilled to hear that Chama Gaucha was a great place for your family celebration. We're glad that you found plenty of options on our salad bar, even for those who aren't big meat eaters. We strive to offer a variety of choices to cater to different preferences. We look forward to welcoming you back to Chama Gaucha again soon!
    

    Is this helpful?

    Report