Chama Gaucha - Houston

Review summary

1. B

   Bert

   Miami2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been hete seven times the last couple of months. Never disappoints.
   

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2. L

   Laura

   Houston17 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always great. Food and service are fantastic.
   

   Chama Gaucha - HoustonResponded 3 days ago

   Thank you, Laura! We're thrilled you always have a great experience with us! We appreciate your kind words about our food and service. We look forward to seeing you again soon!
   

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3. C

   Chris

   Houston6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great overall. The only thing I hope they could improve on is less charring on the meat skin
   

   Chama Gaucha - HoustonResponded 3 days ago

   Thank you for your review, Chris. We're happy you found your experience great overall. We understand your concern about the charring on the meat skin and will take your feedback into consideration. We hope you will consider dining with us again in the future.
   

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4. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. This is a top notch Brazilian Churrascaria. We will definitely be back
   

   Chama Gaucha - HoustonResponded 4 days ago

   We're delighted you had such a great time and recognized us as a top-notch Brazilian Churrascaria! Thank you for the wonderful review and your intention to return. We can't wait to see you again!
   

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5. M

   Marcella

   Dallas1 review

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   At first the wait staff was on point. Bartender was fantastic! After about 30 minutes we had to start asking for the carvers to come bring us shrimp and steak. They never offered anything but beef and 1 chicken carver. It was kind of disappointing. Otherwise the food was good.
   

   Chama Gaucha - HoustonResponded on 7 March 2025

   Thank you for your feedback, Marcella. We are sorry to hear that your service declined after the initial 30 minutes. We understand your disappointment with the limited meat and shrimp offerings. We strive to provide consistent and attentive service throughout the entire dining experience and will address this with our team. We hope you will give us another opportunity to provide a better experience.
   

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6. P

   Peggy VIP

   Houston24 reviews

   4.0

   Dined on 6 March 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   We were so disappointed this time . We love Chama. Usually the service ,food ,all staff outstanding. We brag about how much we love the food and service but last night was horrible. At one point he was so upset he wanted to leave. I don't know what was going on but I hope it's much much better next time. We ALWAYS look forward eating here I just pray it is back how we love it next time. I would hate to find a new Brazilian restaurant. We actually dri e 45 minutes to dine here even though there is a similar restaurant 10 minutes from my house. We do the drive because we think you are usu6 the best. I hope it's better
   

   Chama Gaucha - HoustonResponded 5 days ago

   We appreciate your feedback and are very sorry to hear about the service issues you experienced. We understand the significance of your 45-minute drive and your loyalty to our restaurant. We are taking your concerns seriously and will be reviewing our service procedures to ensure all guests receive the exceptional experience you've come to expect. We hope you will consider giving us another chance to show you the service we are known for.
   

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7. L

   Luis

   Houston3 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exquisito todo.GRACIAS Ambienté sano y agradable.
   

   Chama Gaucha - HoustonResponded on 6 March 2025

   ¡Muchas gracias, Luis! Nos alegra mucho que hayan encontrado todo exquisito. Agradecemos sus amables palabras. ¡Esperamos verlo pronto!
   

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8. E

   Elena

   Houston9 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was good, the only thing is that the servers pass really fast through the table.
   

   Chama Gaucha - HoustonResponded on 4 March 2025

   We're delighted you found our food and service good! Thank you for the wonderful review. We appreciate your feedback about the server's speed and will work on finding the right balance. We hope to welcome you back soon!
   

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9. OT

   OpenTable Diner

   Houston1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Broken glass cup Glass in my drink didn’t offer discount or remove drink
   

   Chama Gaucha - HoustonResponded 2 days ago

   We are deeply concerned about your report of broken glass in your drink. We are reviewing our service procedures to ensure appropriate action is taken in such situations. We appreciate you bringing this to our attention.
   

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10. A

    Antonia

    Houston6 reviews

    4.0

    Dined on 2 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Overall it was good. We were sat right by the salad bar so lots of traffic but our table. The Sweet and spicy bacon was not out but our server had some made for me so that was great!
    

    Chama Gaucha - HoustonResponded on 3 March 2025

    We're delighted you found our service excellent! Thank you for the wonderful review. We're glad our server was able to accommodate your request for the sweet and spicy bacon. We understand your comment about the table location and will take it into consideration. We hope to welcome you back soon!
    

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