Char - Huntsville

Review summary

1. P

   Pat

   VIP

   Nashville

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had the scallops. They were great! Enjoyed it so much!
   

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2. B

   Brenda

   VIP

   Alabama

   35 reviews

   5.0

   35 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the crab cake Benedict and hubby had creole sauté, both were delicious . Also great Bloody Mary’s and mimosas for $6.
   

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3. G

   George

   Alabama

   27 reviews

   4.0

   27 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always food was delicious and the service was great. I was disappointed that I couldn’t get my rewards points added to my account because I remembered AFTER the bill was closed out. Our check was almost $500 with tip. That’s a lot to not get reward points for. I would like to see this reversed and my account credited.
   

   Char - HuntsvilleResponded 4 days ago

   Hi George, thank you for your loyal patronage! It's a pleasure to hear that you enjoyed your overall experience, though I'm sorry to learn about the service snafu regarding your rewards points. I understand our manager has been in touch with you directly to get those added for you. We apologize for any inconvenience and look forward to hosting you again soon!
   

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4. e

   eric

   VIP

   Miami

   19 reviews

   5.0

   19 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great steaks, great service. One of our favorite places to eat in town.
   

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5. D

   Deborah

   Naples

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, very good food and comfortable atmosphere.
   

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6. M

   Mary Rogers

   New Orleans

   5 reviews

   4.0

   5 reviews

   Dined on 28 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   This is the second time in the last few months we’ve been and 1 or 2 (of 3 or 4) of the ribeyes were overcooked. We had to ask for steak knives this time. The salads were ok, not well executed in my opinion. Increased focus on the kitchen and the food that’s going out is a must.
   

   Char - HuntsvilleResponded 4 days ago

   Hi Mary, I'm sorry to hear that your last visits with us have been lackluster! This is neither the level of food nor service we strive to provide our guests, and I regret to learn that we fell short here. Our manager is reaching out to you directly to speak to you in more detail and determine how we can rectify your disappointing experiences. Thank you for bringing these issues to our attention so we can improve! We appreciate your patronage and look forward to seeing you in again soon.
   

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7. D

   David

   Alabama

   36 reviews

   5.0

   36 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had the 8oz Filet and it was excellent. Other entrees served to our table included the Brown Sugar Salmon Special and Shrimp Carbonara. The Sugar Salmon was also excellent. The Seafood Carbonara was very good. Our server was attentive but not overbearing. The atmosphere was great - live piano music and great ambiance. Char is among our favorite places to eat and is well priced considering the excellent quality .
   

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8. D

   Debbie

   Alabama

   4 reviews

   5.0

   4 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Three friends met for lunch and ordered three different meals. We all loved th food! Our waited Chuck was helpful but bot intrusive, and quick to see about our needs. As we stood up to leave we stopped to discuss how much we enjoyed the lunch. Not only was the food great and the company nice, but it was quiet enough to really be able to talk. We will choose Char for our next gathering!
   

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9. T

   Tony

   VIP

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always consistent, Our server TK was excellent, great customer care and conversation. I’ll ask for her every visit
   

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10. M

    Mashonda

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is amazing!!! and the food is very much worth the cost! My friends and I will be returning, and their wait staff is hands down. THE BEST CUSTOMER SERVICE in a restaurant I've EVER had!!. I'll be returning very soon. Highly recommend!
    

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