Char - Huntsville

Review summary

1. D

   Dick

   Tampa

   7 reviews

   vip
   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We visited with friends - we were seated on time and in the booth we requested Drinks arrived as orders as did the leal. Two of us had filets - mine was a little under cooked but acceptable. However it was very salty - very salty. Would be better to let the guest salt the meat. And although the service was good, the were several times when we needed something (for example we had to flag someone down for steak knifes - and then later to get a slice of lemon. Not sure how the waiter rotation works but it seemed we were the only table he had in our area -- and his path to the bar or to pick up food never required he return pass us.
   

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2. M

   Maurice

   Alabama

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Treated my Wife for her Birthday. I couldn't have picked a better option. We both had steak, the Ribeye, and New York Strip. They were ordered Medium and was Cooked Perfect. The flavor and texture was the best I ever had. The sides where just as Good! The Cocktails were perfectly made! Overall Best dining experience we have had in Huntsville and we eat out often. Char will definitely be in the rotation.
   

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3. J

   Jennifer

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We always enjoy Char and the staff is outstanding. Our table this time and last wasn’t our favorite, but other than that we were very pleased.
   

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4. J

   Jay

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Waited 40' past reservation time. Wrong item on plate. Mgr never apologized or came to table for either discrepancy. Bar tender skills have struggled last few times...with simple Old Fashion being well below par. Plan for long wait for food. Filet was best in city, crab claws are great. Upgrade a new mgr, bartender training and hostess that can manage reservations, this can be a top level restaurant.
   

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5. L

   L

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Crab cakes are A1 Old fashioned was curated with skill Ribeye excellent
   

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6. E

   Erica

   Alabama

   1 review

   vip
   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience as always. The staff is so pleasant and the food and drinks are consistently great. I had the Seabass tonight and it was so flavorful and cooked perfectly.
   

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7. B

   Brenda

   Alabama

   29 reviews

   vip
   4.0

   29 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We really like the lunch specials which are always good and a good value.
   

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8. C

   Chris

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went there to celebrate our anniversary, using a gift card we received. The staff was excellent. Since we noted the anniversary on our reservation, the manager offered desserts on the house. The staff and service was excellent. The crab cakes are amazing. The gumbo is very good, as was the pecan pie we enjoyed for dessert. Our entrees (filet + prime rib) were good, but not exceptionally better than you would find at a moderate chain steak house like Longhorn. It's definitely a place to go when you want to "splurge" for a special occasion. Otherwise, the food is not so much better in proportion to the higher prices.
   

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9. D

   Diane

   Alabama

   6 reviews

   3.0

   6 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   This is the second time we have eaten at Char and my spouse's ribeye steak was tough. He doesn't think it is the cook but thinks it is a cheap quality of meat they are using at a high end restaurant. We DO NOT recommend ordering the ribeye!
   

   Char - HuntsvilleResponded on 11 November 2024

   Hi Diane, thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Our goal is to provide every guest with an exceptional dining experience, and it’s clear we fell short during your recent visit. I have shared your feedback with our team to ensure these issues are being addressed. In the meantime, our General Manager will also be reaching out to you to determine how we can rectify your experience. Thank you again for letting us know about your visit, and I hope that we will have the opportunity to show you the type of quality meal we are fully capable of providing.
   

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10. J

    Jack

    Alabama

    7 reviews

    4.0

    7 reviews

    Dined on 10 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    We will be back. Went to jazz brunch, but you could only hear the music in the bar area. They could pipe the sound through a PA system or something
    

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