Chart House Restaurant - Dana Point

Review summary

1. L

   Liz

   Orange County

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Understaffed. Drinks took too long. Entrees were mixed up. Been there many times but this was an extremely disappointing experience
   

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2. F

   Finn

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One word, Jose. The chart house has great food, ambience and views of course. It's the people you interact with that take the experience to the next level For our experience, Jose made all the difference. Please give that young man some recognition, he is the the kind of person you want representing your brand.
   

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3. S

   Susan

   Minneapolis

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were initially seated on the lawn, which I was not prepared for. It was too cold. The hostess then seated us at the worst table in the lounge (on the aisle where the waitstaff traverse). Overall, the staff seem poorly trained: they didn’t take the menus after we ordered, they forgot to replace flatware, they served one diner’s entree and not the other. The Caesar salad was soggy, the food expediter slammed down plates on a very small two-top without removing empty plates. It was a stressful experience that lacked any kind of elegance or graciousness. The mudpie was good.
   

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4. C

   Cesar

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made a reservation days prior at this lovely Chart House restaurant for a 3rd anniversary. In addition, I made a special request and the staff not only completed on said request, but also made the overall dining experience very memorable. Hence, I’m thankful for such an amazing experience and would highly recommend!
   

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5. K

   Kelsey

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had my birthday dinner at Chart House and it was amazing. The food was excellent. The view was lovely. Natasha our server was great. The house margarita was so refreshing. The Mahi Mahi was great. The service was a little rushed. We would have liked to enjoy our drinks, appetizer, etc a little more. Everything came out pretty fast. We started and finished our entire meal in about 45 minutes... (from our drinks to our appetizer, mains, & dessert), next time I would wait a little longer before ordering each item. Other than that small tiny thing, we had an amazing time at Chart House. I can't wait to come back!
   

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6. G

   Gunnar

   Surrey

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the Chart House! Even days later we remember the wonderful food and atmosphere. We will be back.
   

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7. E

   Ed

   Palm Springs

   1 review

   3.0

   1 review

   Dined on 20 February 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The location and views at the Chart House in Dana Point are outstanding, only wish the food was up to par. We arrived early and were greeted by extremely friendly and attentive valet and hostess. Decided to have a seat at the bar for a cocktail where we were greeted and served by Kevin. Service was great and signature cocktails were well priced and delicious. We headed back to host stand and were seated at the perfect booth overlooking sunset on the harbor. Our server Evelyn was very attentive as well as our bus server who was friendly and on top of her tasks. As for the food I would say the best things were the bread and butter and the beet salad. We tried the kimchi calamari which sounded unusual, and while flavorful it had no hint of fermented kimchi but instead over-dressed in a gojuchang mayo? Clam chowder lacked depth of flavor and the lobster and shrimp carbonara was gummy and seafood overcooked and tough. Also tried the miso sake glazed black cod which was good, just a bit over-salted. All in all I would return for the view and cocktails and service, maybe a happy hour - but dinner? No thanks.
   

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8. P

   Penny

   VIP

   Seattle

   66 reviews

   4.0

   66 reviews

   Dined on 19 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was our first dining experience at the Chart House at Dana Point. We found the ambience perfect, the sea bass and oysters very tasty and the wine excellent. Above all, our server Eric was great!
   

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9. W

   W

   Tucson

   1 review

   3.0

   1 review

   Dined on 18 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was great. Service was poor apparently due to delay to serve party of 30 causing us to wait about 1 hour from time of placing order until food arrived. One of 4 dinners had to be sent back to reheat as it arrived barely warm.
   

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10. F

    Frankie

    Phoenix

    1 review

    2.0

    1 review

    Dined on 18 February 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    The waiter was overwhelmed. Our food came later than expected. Ordered a few dishes and some were cold. Very surprised for this establishment 🤷‍♂️
    

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