Chart House Restaurant - Dana Point

Review summary

1. A

   Alicia

   Los Angeles

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We had a truly terrible experience. I was so embarrassed that I selected this restaurant to take our friends for their birthday dinner. Service was so bad our drinks took over 30 minutes, it took an hour for our one coconut shrimp appetizer then after 90min we checked in about our meal and our main course came out about 15min later but our soups and salads just never came and our waiter didn’t even seem to notice. When we mentioned it he cancelled them rather than asking if we still wanted them so at the end of the night we left hungry and unsatisfied having only received our al a cart meats. When we finished eating our waiter told us he would put our dessert in which we had ordered along side our main course because the menu said it takes 30 min for the lava cake. We had babies at home we needed to get back to and the entire experience was a disaster. I will never return.
   

   Is this helpful?

   Report
2. J

   John

   San Diego

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The location was great we were seated along the window where we had a view of the marina. The food was very good and the servers were very friendly.
   

   Is this helpful?

   Report
3. D

   Dibakar

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent ambience, friendly service and great food. Even though the restaurant specializes in seafood and non-vegetarian dishes, we found some good vegan choices, and the server did everything to help us -- even making a pasta and veggie dish that was not on the menu. We will go back there just for the ambience and friendly atmosphere.
   

   Is this helpful?

   Report
4. E

   Estela

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Always great meal, we love celebrating Michael’s 29th, personalized menu was amazing
   

   Is this helpful?

   Report
5. J

   Jodie

   Orange County

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good, took too long to get to us. When we did get it, it was hot and tasted great!
   

   Is this helpful?

   Report
6. S

   Sheri

   Houston

   30 reviews

   5.0

   30 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was so surprised to have personal menu. It made me feel special. We were seated in a booth with a view of Dana Point. Evelin our server was awesome. She made sure we had good wine and our food was served perfectly. The oysters were large and delicious.
   

   Is this helpful?

   Report
7. S

   Stefan

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The Chart House is a wonderful place to have a special meal, in a location that affords a tremendous view, depending on where you might be seated. But it's a little pricey for an everyday, regular dinner out. The service was terrific.
   

   Is this helpful?

   Report
8. R

   Randal

   Orange County

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   Disappointing. Service and view was good. The chef must have been off; not even a simple NY steak tasted good.
   

   Is this helpful?

   Report
9. M

   Meghan

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for our anniversary. We were seated at our table and proceeded to the bar to order some happy hour cocktails. They were strong and delicious. Our server was very kind, funny, and helpful with us making our menu decisions. I had the prime rib and my husband had the prosciutto wrapped salmon. Both were amazing. My husband had the fixed price meal with soup, the salmon, and lava cake for dessert. We were comped a delicious slice of mud pie for our anniversary dessert. The food and service were overall excellent, and the views are unmatched! We will be back for happy hour in the bar!
   

   Is this helpful?

   Report
10. K

    Karen

    Orange County

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always love going to the Chart House. It feels like going home. I live in Dana point and it is my first choice when friends come to town or I have a special event. Food is always consistently good and your waiters are very friendly.
    

    Is this helpful?

    Report