Chevys Fresh Mex - Riverfront

Review summary

1. C

   Cynthia

   San Francisco

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Made reservations for my group, arrived early we were seated immediately. Waiter attended to our group promptly with our drink order. We ordered margaritas and it was happy hour. Appetizers were also discounted for happy hour. We ordered margaritas guacamole and chips, chicken quesadillas, street tacos and a mixed grill. The food came quickly. The mixed grill came piping hot the waiter tried to light it up but his fire stick would not lite. No experience, he just handed the plate over and apologized. No homemade flour tortillas wear available so he brought me hot corn tortillas. Flour tortillas can later they were tough and not cooked all the way. Mix grill supposed to have carnitas but it tasted more like burnt reheated shredded beef., chicken and steak was dry. Shrimp was the best. Refried bean tasted much like rosaritas caned bean. The guacamole lacked flavor. Chips were not hot. Overall,It was a big disappointment. The quality of food has really gone downhill.
   

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2. D

   Diane

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Servers were wonderful and friendly. Food and drinks were great. Fun but loud atmosphere.
   

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3. A

   Ana Rhina

   Tahoe

   1 review

   3.0

   1 review

   Dined on 18 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   I asked like 3 times for the birthday party cake and sombrero surprise for my son, they never did it . very disappointed
   

   Chevys Fresh Mex - RiverfrontResponded on 19 November 2024

   Hello, Ana We're truly sorry to hear about your recent experience at Chevys Fresh Mex - Riverfront. We understand how special birthday celebrations are and we regret that we were unable to make your son's birthday celebration a memorable one. We also apologize for the delay in delivering the cake and sombrero. We always aim to deliver our services in a timely manner and we regret that we missed the mark on your recent visit. We appreciate your feedback and we'll take it into consideration as we continuously work to improve our services. Best regards, The Management Team
   

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4. L

   Lesley

   Sacramento

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was pleasantly surprised that I was able to make a reservation. It worked out great!
   

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5. N

   Nestor

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant and great waitress. Not much else to say about this place. Kudos to the waitress who helped us.
   

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6. a

   araceli

   Sacramento

   8 reviews

   5.0

   8 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience my friend and I were greeted by the host and the GM Marcos, we had a blast at our table outdoors. It was a beautiful day to enjoy one of the most popular drink, the Big Daddy Caddy Margarita, the. The Sampler appetizer and Fajitas, it was delicious and very tasty. Our server Edith was very friendly and suggested a few things. The manager Blake also very professional, I also saw him helping helping his team and guest around. Wonderful location very highly recommended.
   

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7. K

   Kris

   New Mexico

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I was supposed to meet some friends, and at the last minute they couldn’t come. The server was super nice and made me feel comfortable even though I was taking up a large table and stayed a while. It’s a great setting for a quiet meal!
   

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8. CS

   ChrisS

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location. Served by Jose, who was very friendly, funny, and efficient. Food was excellent.
   

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9. OT

   OpenTable Diner

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner, even though they were low on staff they all helped each other out!
   

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10. C

    Christina

    New York City

    3 reviews

    1.0

    3 reviews

    Dined on 21 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Won’t be coming back to this location. It makes no sense why they would have 9am reservations available when they don’t open until 10. The manager was super dismissive, didn’t even apologize for the mix up. Total waste of time, and had to find another spot with availability at the last minute.
    

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