Chevys Fresh Mex - Santa Rosa

Review summary

1. B

   Bob

   Washington DC13 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   My partner and I had reservations for the Valentine's Day dinner special--3 courses plus a glass of champagne. Good choices for appetizer, entree, and dessert. The crab and shrimp enchiladas were very good as was the rice and beans. The tortilla soup was delicious but a bit too spicey for me. We chose the Chewy Sundae for dessert. It was huge; much more than two people sharing could finish. As usual, the margaritas were very good. Our server Candida was great--prompt, courteous, helpful, and checked on us regularly.. Overall a good experience.
   

   Chevys Fresh Mex - Santa RosaResponded on 16 February 2025

   Dear Bob, We are happy you enjoyed your Valentine's Dinner and Candie's service. We hope to see you again to give you a 5 star experience. Thank you, Sue Schuster General Manager
   

   Is this helpful?

2. L

   Lucinda

   San Francisco3 reviews

   2.0

   Dined on 26 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Waited almost an hour for our food. Drinks came quickly but seemed very watered down, my friend who had a $14.50 drink said it tasted just like juice.. He asked for alcohol to be added so they brought him a shot of the alcohol to add to his drink, charged $8.50 for that! Food was not as good as usual. Disappointing meal.
   

   Chevys Fresh Mex - Santa RosaResponded on 27 December 2024

   Hello Lucinda, We're truly sorry to hear about your recent experience at Chevys Fresh Mex - Santa Rosa. It's clear that we didn't meet your expectations, especially with the wait time and the quality of the food and drinks. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our services. We hope you'll give us another chance to impress you in the future. Best regards, Chevys Fresh Mex - Santa Rosa Management Team
   

   Is this helpful?

3. G

   Greer

   San Francisco2 reviews

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good, waiter was prompt and friendly. Perfect combination!
   

   Chevys Fresh Mex - Santa RosaResponded on 2 January 2025

   Dear Greer, Thank you for your great review! We hope to see you again soon at Chevy's in Santa Rosa
   

   Is this helpful?

4. B

   Brent

   San Francisco34 reviews

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   No complaints. Festive atmosphere. Good value. We will come back.
   

   Chevys Fresh Mex - Santa RosaResponded on 27 December 2024

   Thank you for your nice review! We hope to see you again soon and earn that 5th star experience!
   

   Is this helpful?

5. K

   Kevin

   Yosemite3 reviews

   3.0

   Dined on 25 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   I remember going to Chevy’s years ago and the atmosphere and ambiance were memorable…not so much today. The food is unremarkable but the service is excellent. It’s probably a lot more fun during happy hour. Best part was the chips and salsa - AAAMMAZZING!
   

   Is this helpful?

6. D

   David

   San Francisco2 reviews

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We always enjoy going to Chevys. All the wait staff are great. It takes a while to get food, but it is worth the wait. The prices are reasonable. The ambiance is more that of a warehouse than a Mexican restaurant, but that is not a problem. The management staff is excellent, doing everything they can to make their clients feel welcome and valued. Come prepared to pay for parking, because they don't have enough on their lot.
   

   Is this helpful?

7. C

   Carol

   San Francisco2 reviews

   1.0

   Dined on 22 December 2024

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food to Way to long to be served, over 30 minutes, food came out at different times, one person got the wrong food, and two others were told the options they had ordered were no longer available...... Will not be returning to Chevys :(
   

   Is this helpful?

8. C

   Charles

   Tahoe1 review

   5.0

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was so polite, food was great, nice birthday dinner. Thank you!
   

   Is this helpful?

9. S

   Steve

   San Francisco1 review

   5.0

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our meal and will go back again. The food was great and so were the drinks.
   

   Chevys Fresh Mex - Santa RosaResponded on 4 November 2024

   Dear Steve, Thank you for your great review! We hope to see you again soon at Chevy's in Santa Rosa
   

   Is this helpful?

10. M

    Mike

    Phoenix1 review

    5.0

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    John, the waiter was amazing! He really made the dinner memorable! Vote Trump. No tax on tips!
    

    Is this helpful?