Chido and Padre's

Review summary

1. K

   Kirk

   Atlanta Metro

   60 reviews

   vip
   5.0

   60 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is excellent. This place deserves to be more popular.
   

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2. A

   Andrea

   Atlanta Metro

   1 review

   vip
   2.0

   1 review

   Dined on 23 October 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We ordered the steak fajitas and the steak was extremely overcooked. It looked more like chunks of beef jerky than steak. We had to send it back. This was the second time we’ve been recently and both times the food was sub-par. It’s such a shame!
   

   Chido and Padre'sResponded on 26 October 2024

   Andrea, I am so sorry to hear that, and please accept my apologies. That certainly is not the normal feedback we receive on our fajitas, but I'll be sure to bring this up with the kitchen team so it is not an issue again. Please reach out to me at the email address I will message you. I'd love to apologize directly and see what we can do to earn another chance to impress you. I hope to hear from you. Thank you, Brad Bancroft, General Manager
   

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3. J

   Joseph

   Atlanta Metro

   13 reviews

   4.0

   13 reviews

   Dined on 20 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was excellent. While our waiter was super nice, he didn't seem to be very attentive.
   

   Chido and Padre'sResponded on 23 October 2024

   Joseph, we are pleased to know you enjoyed our food so much. However, I am truly sorry if we missed the mark with our service. We always strive to provide friendly and attentive service, so this is definitely not up to our standards. I will look into what happened and make sure it does not recur. Next time you visit, please ask for a manager or me so we can ensure you have an excellent experience in every way. Thank you. Brad Bancroft, General Manager
   

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4. M

   Mackenzie

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on 19 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Had a reservation for 10. But waited an hour and a half to sit down. The only other option was outside. They comped with apps and a round of drinks. But was hard to off play the hour and half wait when everyone wanted to leave after.
   

   Chido and Padre'sResponded on 19 October 2024

   Mackenzie, thank you for your patience on that unusual delay. That's certainly not the level of service we normally provide, and please accept my apologies. I appreciate your nice rating, and hopefully, once seated, you and your party enjoyed your meal. I'd love another chance to impress you. Next time you can join us, please ask for me so I can apologize directly and ensure you have an excellent dining experience. Hopefully, we'll see you back soon. Brad Bancroft, General Manager
   

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5. D

   David

   Atlanta Metro

   6 reviews

   vip
   3.0

   6 reviews

   Dined on 18 October 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was very good. Service was terrible. We ordered drinks when we sat down at the table and didn’t receive our drinks till we were half way through the main course, even though we repeatedly reminded the wait staff
   

   Chido and Padre'sResponded on 28 October 2024

   David, we are pleased to know you enjoyed our food so much. However, I am truly sorry if we missed the mark with our drink service. That's very unusual to hear. I will look into what happened and make sure it is not recurring. I appreciate you bringing this to our attention and would love the opportunity to make it up to you. Next time you visit, please ask for a manager or me so we can ensure you have an excellent experience in every way. Thank you.
   

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6. A

   Aimee

   Atlanta Metro

   65 reviews

   4.0

   65 reviews

   Dined on 13 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We really love Chido and Padres food and the fact that we live close enough to walk there. We have never gotten anything we didn’t enjoy. However, drinks from the bar take too long even when the restaurant is mostly empty and the service is hit or miss. Half the time we get somebody that is on point and the other half we have to walk around looking for our server to request something that should have already been brought. 
   

   Chido and Padre'sResponded on 19 October 2024

   Thank you for your kind words, Aimee. We love serving the neighborhood and are glad you join us often. Please accept my apologies if our service has not been consistently excellent for you. I'll make sure that's not an issue moving forward. Next time you can join us, please seek me out so I can apologize in person and make sure you have an excellent dining experience in every way. I hope to see you soon. Brad Bancroft, General Manager
   

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7. C

   Claire

   Atlanta Metro

   57 reviews

   vip
   4.0

   57 reviews

   Dined on 12 October 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Nice family meet up! Wasn’t too busy but seemed to be lacking in staff!
   

   Chido and Padre'sResponded on 14 October 2024

   Claire, Thank you for hosting your family meet-up here. It's nice to know that you enjoyed your time with us. We apologize if you caught us momentarily short-handed. We'll make sure that is not an issue again, and we look forward to welcoming you back soon.
   

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8. A

   Amanda

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined on 9 October 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   server warned that service would be slow as they were busy and understaffed, but there were not many tables occupied. regardless, had to ask for things multiple times, modifications due to allergies were not honored and food quality was poor
   

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9. M

   Maocom

   Atlanta Metro

   9 reviews

   5.0

   9 reviews

   Dined on 4 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for my moms birthday and it was a group of 14 which I know is a lot of food and drinks to coordinate. We had a blast, ambiance was great, food and service outstanding and chef Betty super nice checking on the table. Great place to have parties
   

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   Chido and Padre'sResponded on 8 October 2024

   Thank you for joining us for that special occasion, Maocom. We are glad your large group enjoyed celebrating your mom's birthday! We'll make sure Betty and the team hear your compliments, and we look forward to serving you again next time you have something to celebrate or are just looking for a fun night out.
   

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10. S

    Steve

    Atlanta Metro

    17 reviews

    5.0

    17 reviews

    Dined on 4 October 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    The food is fantastic. Short Rib Birria tacos were magnificent; I can't wait to return and get them again. Indoor and patio seating, great bar, well run. Our service was a little slow this time, which is rare for this restaurant group. All four of us loved what we ordered.
    

    Chido and Padre'sResponded on 8 October 2024

    Hi Steve. We love knowing you enjoyed your food so much and thank you for your compliments on our Short Rib Quesabirria. We apologize if our service was a touch slow and we'll make sure that's not an issue again. We hope to see you and your friends back soon. Thank you!
    

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