CHOP Steakhouse & Bar - Coal Harbour

Review summary

1. J

   Jessica

   Vancouver

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's a great quiet happy hours for my husband and I to celebrate my belated birthday. He has been suffering cancer recurrent. I am glad that he can go out with me under the rain. Thank you CHOP Steakhouse.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 13 November 2024

   Hi Jessica, thank you for sharing your special moment with us. We're glad to hear you and your husband enjoyed a quiet happy hour at Chop. We hope to welcome you both back again soon. Ira.
   

   Is this helpful?

   Report
2. Z

   Zennie

   Vancouver

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The waitress was too busy talking to another table and barely checked on us. I also noted that it was a for a birthday when i booked online but they completely ignored it. I saw they were nicely celebrated it with another 2 tables when bringing them a dessert with candles, etc. But when it came to our dessert, still no candles nothing. At the end, i still be nice and gave a decent tips to our waitress since it was my bf's birthday . But found that it's very rude from the restaurant that mistreated us like that especially on the special day . Thank you for the great "birthday's memory" that i wont ever forget
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 11 November 2024

   Thank you for taking the time to review us. We are sorry your experience failed to meet your expectations. If you would be willing to give us the opportunity, I would like to find out more about your visit. At your earliest convenience, could you please forward me your contact information to Iraw@chopbc.ca? Kind regards, Ira.
   

   Is this helpful?

   Report
3. M

   Melody

   Vancouver

   62 reviews

   vip
   5.0

   62 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made a last minute reservation as we arrived late to the city and weren’t sure where to eat. We have not been to Chop before. We very much enjoyed the experience. Good food-filet mignon and a chopped burger and furious fries. Cocktails were delicious as well. The service was friendly and professional. Would definitely recommend and will return again!
   

   Is this helpful?

   Report
4. M

   Maha

   Vancouver

   1 review

   3.0

   1 review

   Dined on 2 November 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Well, I was impressed of how the menu specified that the steaks were cooked in beef tallow. We ordered a prime rib and I was kindly asking the server to not include sides (I only want steak) and she seemed not to understand that I don’t want them. Kept saying oh but they come with sides so what do you want and I kept saying I don’t want sides! Until one of my friends said fine I will have your sides lol but she still did not bring it in a separate plate. The server was only pleasant at the end when we were paying. The prime rib was ok but the sauce on top made it taste like cheap processed meat. It would be nice to include the sauce on the side and not force it on. Would I come again? No Would I recommend? Absolutely not. I was excited but was so disappointed.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 6 November 2024

   Thank you Maha, for taking the time to review us. We didn't deliver the experience you expected and we would like the opportunity to discuss your visit with us. Would you please email me at Iraw@chopbc.ca, we would appreciate the chance to earn back your loyalty. Thank you again, Ira.
   

   Is this helpful?

   Report
5. A

   Anne

   Vancouver

   40 reviews

   vip
   5.0

   40 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a delicious quick lunch. Food was very tasty and service was great.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 27 October 2024

   Hello Anne, I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback. Thanks again, Ira.
   

   Is this helpful?

   Report
6. C

   Cheryl

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Did not feel rushed and the whole experience was perfect
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 27 October 2024

   Thank you Cheryl, for taking the time to review our restaurant. We appreciate your loyalty and look forward to having you join us again. We were very happy to hear you had a great experience with us. Kind regards, Ira.
   

   Is this helpful?

   Report
7. D

   David

   Calgary

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came to Vancouver to celebrate our 26th wedding anniversary. We had a fantastic steak and lobster. The restaurant treated us with a decadent cheesecake. Great staff. Great experience.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 14 October 2024

   Thank you David for the great review, sounds like you had a great time here and we look forward to hosting you again soon. We are glad you enjoyed the cheesecake and congratulations on your wedding anniversary. Thank you for choosing our location to celebrate it, I hope you have a fantastic week! Ira
   

   Is this helpful?

   Report
8. C

   Camilo

   Vancouver

   1 review

   5.0

   1 review

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice view, our food was delicious (steaks) and service was very attentive!
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 10 October 2024

   Thank you Camilo for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week! Ira
   

   Is this helpful?

   Report
9. M

   Michelle

   Toronto

   9 reviews

   3.0

   9 reviews

   Dined on 7 October 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Bery disappointed in the prime rib. Too thick and tough. Not like prime rib at all. Server was amazing
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 9 October 2024

   Hello Michelle, We appreciate you taking the time to review our location. Clearly we didn't deliver an experience you loved, and I would appreciate the opportunity to speak with you. I am positive we could deliver a great piece of prime rib for you should you consider giving us a chance to earn back your loyalty. Would you please email me at IraW@chopbc.ca? Kind Regards, Ira.
   

   Is this helpful?

   Report
10. K

    Kristin

    Indiana

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 28 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great venue/atmosphere. Loved the outdoor seating with heater. Great spot-convenient and lovely outdoor seating. Food good but not excellent.
    

    CHOP Steakhouse & Bar - Coal HarbourResponded on 1 October 2024

    Thank you Kristin, for taking the time to review our restaurant. We appreciate you coming down to check out the patio and look forward to having you join us again. I'm hoping the meal is more memorable next time, please allow me to introduce myself the next time you visit us. Kind regards, Ira
    

    Is this helpful?

    Report