CHOP Steakhouse & Bar - Coal Harbour

Review summary

1. T

   Tasha

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was fantastic. Food was amazing too. Absolutely no complaints. Will be back!
   

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2. K

   Kirsty

   VIP

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Not a satisfactory dinner. Watched a mouse running between the tables. Couldn’t use the bathroom upstairs as a mouse was running around. Server said every restaurant has mice and didn’t reach out to the manager or follow up with us. Hostess handled our complaint professionally and was going to let her manager know.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded 5 days ago

   Hi Kirsty, thank you for taking the time to leave a review. We apologize for the unsettling experience with the mouse and the server's response. We are addressing this issue to ensure it doesn't happen again, but we would greatly appreciate if you could contact me at iraw@chopbc.ca at your earliest convenience so we can follow up on some more details. Kind Regards, Ira.
   

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3. D

   Diksha

   Vancouver

   3 reviews

   1.0

   3 reviews

   Dined on 12 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our experience was not good, our server was really rude and unprofessional. Food was OK & ambience was good.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded 6 days ago

   Thank you, Diksha for reviewing our restaurant. I would like the opportunity to discuss your experience further and to take this as a learning experience for our future guests. If you could send your contact information to Iraw@chopbc.ca, I will follow up with you regarding your experience. Sincerely, Ira
   

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4. A

   Alfred

   VIP

   Vancouver

   9 reviews

   5.0

   9 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual. Good food, good wine, good service.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded 6 days ago

   Hi Alfred, thank you for your wonderful review! We're thrilled to hear you enjoyed the food, wine, and service. We look forward to welcoming you back soon! Kind Regards, Ira.
   

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5. D

   Daniel

   Vancouver

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the staff were so amazing // I don’t even know if I’ve had a better cooked 32oz ribeye in all my life …… Very special evening . Thank you to all .
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 2 January 2025

   Hi Daniel, thank you for your wonderful review! We're thrilled to hear you had a special evening and enjoyed the BIG ribeye. We look forward to welcoming you back soon! Kind Regards, Ira.
   

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6. K

   Katie

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was amazing. Some of the seating is uncomfortable.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 2 January 2025

   Hi Katie, thank you for your feedback. We're glad you enjoyed the food and apologize for any discomfort with the seating; we hope to provide a more comfortable experience next time. Please ask for me the next time you are in the restaurant and I will make sure you have a comfortable seat. Kind Regards, Ira.
   

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7. J

   Jocelyn

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was amazing. We ordered the regular prime rib & the 7oz top sirloin. Both with the mashed potatoes as the side. The potatoes were perfect. Buttery to perfection. The prime rib melted in my mouth. The top sirloin was seasoned again, to perfection. The peppercorn sauce was ordered but barely even used as it was not needed. Topper it off with the sticky toffee pudding sundae. Wow. Not too sweet & a perfect ending to our meal. So happy we chose Chop for our NYE dinner.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 2 January 2025

   Hi Jocelyn, Wow, thank you so very much for the 5-star review! I shared this with our team and it made everyone's day. We really appreciate when our guests take time out of their day to give us such a glowing rating. Thank you again, Ira.
   

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8. M

   Mark

   Vancouver

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was spectacular. We will be back.
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 2 January 2025

   Hi Mark, thank you for your wonderful review! We're thrilled to hear you enjoyed the food and service. We look forward to welcoming you back soon! Warm Regards, Ira.
   

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9. Y

   Yanet

   VIP

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy rico , muy bonito y muy buen servicios ,buena jubilación .
   

   CHOP Steakhouse & Bar - Coal HarbourResponded on 30 December 2024

   Hey Yanet, just wanted to say a quick thank you for the recent review. We love the feedback, and more importantly, love hearing you had a great time here. Thanks again, Ira
   

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10. M

    Millie

    Lancashire

    2 reviews

    5.0

    2 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Aoife js great, she’s served us several times and it’s always perfect service with her. We come here for every special occasion!
    

    CHOP Steakhouse & Bar - Coal HarbourResponded on 23 December 2024

    Hey Millie, Just wanted to say a quick thank you for the recent review. We love the feedback, and more importantly, love hearing you had a great time here with Aoife on your special evening! Thanks again, Ira.
    

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