CHOP Steakhouse & Bar - Halifax

Review summary

1. K

   Kurt

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent, including a personal visit by the manager when our server told him it was our first visit. Server was young and just a little nervous, but well trained. A very slight mixup (request dairy-free desert) was caught before the desert was delivered. The food was very good, with a prime rib for me and a steak for my partner. Meat was excellently cooked, and I was particularly impressed with the prime rib. The horseradish blended in with the mashed potatoes and causing me to take a mouth of solid (and very hot) horseradish. Entertainment for my partner, I'm sure. I know people go there for the meat, but little effort seemed to be put in the vegetables or the presentation. A somewhat larger portion for the veg, some au jus, and a bit more oomph in the mashed potatoes would have been great.
   

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2. K

   Kaitlyn

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The customer service here was top tier - as a first time visit they ensured our visit was welcoming. The manager himself brought out a complimentary tasting plate while we were browsing the menu. The server (Sherri) was so personable and passionate about the menu. It was also my birthday and they made it really special with a complimentary desert with a happy birthday message on it. I will definitely be back.
   

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3. P

   PAULA

   VIP

   Atlantic Canada

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing evening. Even if the food had not been good, it was exemplary, the service we received from our waiter Manolis made our evening fantastic. We will be back.
   

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   CHOP Steakhouse & Bar - HalifaxResponded 1 day ago

   Thank you so much for sharing your feedback with us, Paula! I'll be sure to share your review with Manolis, as I know you'll just make his day! We look forward to serving you again next time! Jeremy Budden | Assistant Manager
   

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4. R

   Richard

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We could not possibly be more impressed with CHOP Steakhouse & Bar, Halifax. The wait staff was exceptionally attentive and the food perfectly prepared. We both agreed it was the best customer service we have ever received in a restaurant. If we could give CHOP Steakhouse ten stars out of five, we most certainly would. HIGHLY RECOMMENDED.
   

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   CHOP Steakhouse & Bar - HalifaxResponded 1 day ago

   Hey there Richard - thank you so much for sharing such wonderful feedback with us! We're so thrilled to hear that Katie and the rest of the team made such a difference for you and your wife during your Anniversary celebration! It was genuinely a pleasure conversing with you both, and I'm very touched to know that you both had such a wonderful time, and that we all contributed just a little bit to get you there. We very much look forward to the next time you'll be joining us for dinner and drinks! Jeremy Budden | Assistant Manager
   

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5. S

   Stephen

   Atlantic Canada

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good experience at CHOP. Food never disappoints and the staff are always great. You can talk to your fellow party unlike some other dining experiences we have had in Halifax. Great time.
   

   CHOP Steakhouse & Bar - HalifaxResponded 3 days ago

   Thanks for sharing your review with us, Stephen! It's so great to here that you've enjoyed every aspect of your dining experience with us, from the food to the atmosphere! We look forward to the next time you'll be joining us for dinner and drinks! Jeremy Budden | Assistant Manager
   

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6. E

   Elizabeth

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   We enjoyed our meals, all of us choosing from the steak selection. The steak was cooked perfectly. If anything, It would be nice if they had a more extensive sides selection. Overall we enjoyed our dining experience and would return.
   

   CHOP Steakhouse & Bar - HalifaxResponded 7 days ago

   Hey Elizabeth - thank you so much for taking the time to share your feedback with us! Next time you're in be sure to ask your server about our options for sides - there may be more than you've noticed on our menu! We look forward to serving you next time! Jeremy Budden | Assistant Manager
   

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7. H

   Harvey

   Atlantic Canada

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Chop never disappoints the staff was outstanding and the food was amazing easily my favourite place to eat in Halifax
   

   CHOP Steakhouse & Bar - HalifaxResponded 7 days ago

   Thanks for taking the time to share your review with us, Harvey! We're honoured to be your favourite spot in Halifax! We look forward to the next time you'll be joining us for dinner and drinks! Jeremy Budden | Assistant Manager
   

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8. M

   Mike

   Atlantic Canada

   3 reviews

   4.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Overall, another excellent meal this year, but I have a couple notes on the service this time around. Our group was large and, by necessity, were split into two side by side tables. However, the servers did not seem to take care to coordinate their timing and each of our two tables seemed to operate under a separate cadence. Appetizers and starters were brought to one table first and then 10-15 minutes later to the other table. Mains were delivered all at separate times so it was hard for us to feel as if we were dining as a large group. Also there were a couple mistakes made; wrong sides were brought, one couple in our party did not get their appetizer they ordered or their dessert (the shift manager did compensate them for this service failing) and our table had to order our desserts twice as our server did not seem to hear any of us order. All that being said, it was a fine dining experience and I feel as the service problems experienced this tear were anomalies as previous experiences have always been stellar.
   

   CHOP Steakhouse & Bar - HalifaxResponded 7 days ago

   Hey Mike - thank you so much for taking the time to share your experience with us - as you've mentioned, executing large parties such as yours can be more complex than a regular service, but even so, our established large party policies are designed to make the experience as seamless and luxurious as possible. I'm sorry that we missed the mark on your group. If you've got any additional feedback you'd like to share with us, please reach out to me at Halifax@Chop.ca, and I'll be in touch! Thank you so much for thinking of our restaurant for hosting your event, and we very much look forward to serving you again. Jeremy Budden | Assistant Manager
   

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9. P

   Phillip

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was incredible. best steak I have had in a long time. Our server Joana was very polite and had a good sense of humour. All in all a great time.. Thank you
   

   CHOP Steakhouse & Bar - HalifaxResponded on 8 December 2024

   Hey Phillip - thank you so much for sharing your feedback with us, we're so happy to hear that you had such a wonderful dining experience in our restaurant! We hope you'll be joining us again soon! Jeremy Budden | Assistant Manager
   

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10. D

    Denis

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    Servers were very nice and helpful, but service was slow. All the food was cold and it took a long time to get a drink. We ordered a 2nd, but had to cancel it because we were done our food and still hadn’t gotten the drink. They were very busy and obviously didn’t have the staff to keep up.
    

    CHOP Steakhouse & Bar - HalifaxResponded on 8 December 2024

    Hey Denis - I'm sorry we weren't able to deliver on the exceptional dining experience you've come to expect. I do very much appreciate your feedback, and would love to invite you back for that round of drinks on us! Please reach out to me at Halifax@Chop.ca, and I'll be in touch! We look forward to serving you again next time! Jeremy Budden | Assistant Manager
    

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