CHOP Steakhouse & Bar - London

Review summary

1. S

   Scott

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an excellent evening with friends last night at Chops. “Evan” our server was very personable, attentive and made the evening enjoyable on top of the good food and ambiance. Highly recommended for anyone wanting good food, great service and experience with friends. Thanks!
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Scott, I am glad to hear that you had an excellent visit here at Chop. I will be sure to share your feedback with Evan, I know he will be happy to hear it. You comments are so nice and I ask that the next time you are in to ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager
   

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2. SD

   SheriD

   Toronto

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were celebrating our anniversary, which was noted on our reservation as well as a requested booth. We were sat in the room off to the left, which looks like it’s for large parties or overflow. So that was disappointing, we’ve been to Chop before for our anniversary and had a fabulous experience. Our waitress was terrible, she may have been new but she could not remember anything. We were almost worried for her. The food was great, thank goodness, that saved our evening. I’m not sure I’d recommend going for a special occasion based on our experience last night.
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Sheri, I want to thank you for taking the time to send in your feedback. I am sorry to hear that you did not have a great experience this time for your anniversary. I would like the opportunity to make it up to you. I do not like finding out my guests leave here feeling worse than when they arrive. Please email me at londongm@chopsteak.ca so that I can have our contact and the ability to have you in as my guests next time and show you that what you experienced was not the norm. I look forward to hearing from you. Thank you again for reaching out. Regards, Mike Leyte General Manager
   

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3. R

   Renato

   Toronto

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Great stakes! All went very well.
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Renato, Amazing is great to hear. Thank you for sharing your feedback. I am glad that your visit was a great one. Regards, Mike Leyte General Manager
   

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4. J

   James

   Toronto

   5 reviews

   3.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food came before the wine. Took forever to get wine and pepper Had to send Food to kitchen to get warmed up and even then the prime rib was so cold that the fat had congealed. Disappointing, especially for a birthday dinner Not our usual CHOP experience
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello James, I am sorry to hear that you did not have a great birthday celebration here on your last visit. I see that you have come to expect a great experience every time and thank you for your support in the past. I am hoping to connect with you off line so that I can have the opportunity to find out more about your visit and find a way to get you back in as my guest. Please email me at londongm@chopsteak.ca. I look forward to hearing from you. Regards, Mike Leyte General Manager
   

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5. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mylo was an amazing server and made the experience so great
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello, Thank you for taking the time to let us know how your visit was. I am pleased to hear that Milo was amazing. I would have to agree. He does know how to help make guests visit a memorable one. I will be sure to share the feedback with him. Thank you for taking the time to let us know. Next time you are in please ask for me and I will stop by your table. Regards, Mike Leyte General Manager
   

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6. O

   Omar

   Toronto

   1 review

   3.0

   1 review

   Dined on 8 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Very nice place. Great decor. Service was very slow. The meals were ok but the stales had lots of grissel were very chewy and lacked flavor.
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Omar, Thanks for the feedback. I am sorry to hear that you did not have a great experience during your visit. I would love to connect with you and hear more about your visit. Please email me at londongm@chopsteak.ca. I look forward to hearing from you. Regards, Mike Leyte General Manager
   

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7. M

   Michelle

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I've had good food and I've had great food, the food at Chops was excellent food! This was my first time eating at this establishment and we drove 1 hour to try this restaurant for my birthday celebration. It was definitely worth the drive. Everything was fantastic. The atmosphere was great and our server Milo was the absolute best. He had a few tables he was attending to, but he was so very attentive to each table. He kept checking on us and made sure we had everything we needed. He even sang Happy Birthday to me. PLEASE GIVE HIM A RAISE! The prices are great and worth every bite. Chop Steakhouse will definitely be added to my top 5 lists of restaurants. Thank you for a great experience.
   

   CHOP Steakhouse & Bar - LondonResponded on 6 November 2024

   Hello Michelle, WOW, thank you for the great review. I am so pleased to hear that you had an excellent time. Further more I am pleased to hear that we made the top 5 list with you. Milo is fantastic and I will be sure to share this with him as well as the rest of the team to show them how we delivered a wonderful experience to you and your guests. Please ask for me the next time you are in and I will stop by your table to say hi. Thank you for taking the time to reach out to us. Regards, Mike Leyte General Manager
   

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8. P

   Peter

   Toronto

   1 review

   3.0

   1 review

   Dined on 25 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food wasn’t warm enough to serve, the portion wasn’t the as before even the price is higher for the food and drinks . Very disappointing
   

   CHOP Steakhouse & Bar - LondonResponded on 27 October 2024

   Hello Peter, I am so sorry to hear that you did not have an excellent experience. I am not pleased to know that we did not meet the standards that you are familiar with. I would like to connect with you off line. Please email me at londongm@chopsteak.ca and I would like to find a way to make this up to you. Regards, Mike Leyte General Manager
   

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9. S

   Stephen

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience all the around. Took my girlfriend for dinner before a London Knights game. I made a reservation and the hostess seated id right away. The bartender was our server and she was amazing. She explained the menu and drinks options, and even recommended a fantastic dessert. I had the prime rib, my girlfriend had the halibut dish, and we ended with the mini trio dessert tray. Can’t wait for next time!
   

   CHOP Steakhouse & Bar - LondonResponded on 23 October 2024

   Hi Stephen, Go Knights Go! Thank you for taking the time to let us know how your visit was to Chop. I am glad to hear that you and your girlfriend had a great experience. Great choices on the meal and the dessert. I am a big fan of our prime rib and the Halibut is a great option if you are not in the mood for steak. The next time you come in please ask for me and I will come by to say hi. Regards, Mike Leyte General Manager
   

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10. L

    Liane

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on 11 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Another fantastic dinner at Chop Steakhouse. Our drinks, appetizers and dinner were excellent. Tasting great and beautiful presentation. Our server was lovely and very attentive. Looking forward to our next meal there! Thank you!
    

    CHOP Steakhouse & Bar - LondonResponded on 22 October 2024

    Hello Liane, Thank you so much for taking the time to reach out and let us know how your experience was. I am glad that you had a 5 star visit. Next time you are in, please ask for me and I will stop by your table. Regards, Mike Leyte General Manager
    

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