CHOP Steakhouse & Bar - London

Review summary

1. M

   Melissa

   VIP

   Toronto

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time here and we were not disappointed!! They brought us out a free sample of one of their apps to try and let us order off the dinner menu!! We have had poor experiences at other steak houses so it was nice to finally have a great meal!
   

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2. D

   Dalton

   Toronto

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a wonderful time celebrating our anniversary at CHOP! It was our first time and we will definitely be back. The staff treated us with over the top care and our server, Milo, made sure we had meals that we LOVED. Food was absolutely delicious! The ambience was perfect for a cozy date night together.
   

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   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Dalton, Happy Anniversary. I am so pleased to hear that you had an amazing time. Milo is certainly one of the best. I will be sure to share this feedback with him. Next time you are in please ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager
   

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3. R

   Raj

   VIP

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were exceptional as usual. My clients were very impressed!!!
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Raj, As usual is a wonderful comment. Means we are staying constant for every visit you are here. I am glad to hear that your clients are impressed as well. It is nice when we can come through for out guests and help give their guests a great time. Regards, Mike Leyte General Manager
   

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4. M

   Michele

   VIP

   Las Vegas

   22 reviews

   5.0

   22 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It is our server that made the difference this time. Steak Bites never disappoint.
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hi Michele, Steak bites are the best!!! I am glad that the service this time was a key point to you having a great experience. I am pleased to see that was the case. I will be sure to share this feedback with my team. Thank you for taking the time. Regards, Mike Leyte General Manager
   

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5. N

   Nathan

   Toronto

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was really good, fries and yam fries were a little salty but besides that everything was phenomenal
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Nathan, I am glad to hear the food was good. I will take the feedback about the fries to Chef and let her know that we can be cautious about how much we season them. Overall I am pleased to hear that you had a great visit to Chop. Regards, Mike Leyte General Manager
   

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6. L

   Lawrence

   Toronto

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxing, elegant, and a feeling of being with family is how this experience felt! The decor was inviting and cozy and the food was superbly done. Faith was our waitress and my wife and I so enjoyed her bubbly, energetic, warm friendly spirit. It was contagious and made the evening just right! She went out of her way to make sure we both had everything we needed, especially since we have complicated food restrictions. She answered every question and ensured our orders were modified without sacrificing quality or taste. We can’t say enough about how well she did. This establishment is A+.
   

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   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Lawrence, Thank you for the feedback. I am so pleased to hear that you and your wife had an amazing time. Mostly because of Faith it seems. I will be sure to share this with her when I see her next. Next time you are in please ask for me and I will visit your table to say hi. Regards, Mike Leyte General Manager
   

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7. K

   Karen

   Key West

   1 review

   2.0

   1 review

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   cold food server tried hard but bills mixed up also food orders mixed up
   

   CHOP Steakhouse & Bar - LondonResponded 2 days ago

   Hello Karen, I am sorry to hear that you did not have a great experience during your visit here. I would like to discuss this further if you are available to do so. If you have time to call me at 519.619.8294. If you prefer to email me and send me a time that I can call you please do so at londongm@chopsteak.ca. I look forward to hearing from you. I am hoping to find a way to make up for your previous visit. Regards, Mike Leyte General Manager
   

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8. S

   Scott

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an excellent evening with friends last night at Chops. “Evan” our server was very personable, attentive and made the evening enjoyable on top of the good food and ambiance. Highly recommended for anyone wanting good food, great service and experience with friends. Thanks!
   

   CHOP Steakhouse & Bar - LondonResponded on 28 November 2024

   Hello Scott, I am glad to hear that you had an excellent visit here at Chop. I will be sure to share your feedback with Evan, I know he will be happy to hear it. You comments are so nice and I ask that the next time you are in to ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager
   

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9. SD

   SheriD

   Toronto

   1 review

   2.0

   1 review

   Dined on 23 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were celebrating our anniversary, which was noted on our reservation as well as a requested booth. We were sat in the room off to the left, which looks like it’s for large parties or overflow. So that was disappointing, we’ve been to Chop before for our anniversary and had a fabulous experience. Our waitress was terrible, she may have been new but she could not remember anything. We were almost worried for her. The food was great, thank goodness, that saved our evening. I’m not sure I’d recommend going for a special occasion based on our experience last night.
   

   CHOP Steakhouse & Bar - LondonResponded on 28 November 2024

   Hello Sheri, I want to thank you for taking the time to send in your feedback. I am sorry to hear that you did not have a great experience this time for your anniversary. I would like the opportunity to make it up to you. I do not like finding out my guests leave here feeling worse than when they arrive. Please email me at londongm@chopsteak.ca so that I can have our contact and the ability to have you in as my guests next time and show you that what you experienced was not the norm. I look forward to hearing from you. Thank you again for reaching out. Regards, Mike Leyte General Manager
   

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10. R

    Renato

    Toronto

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience! Great stakes! All went very well.
    

    CHOP Steakhouse & Bar - LondonResponded on 28 November 2024

    Hello Renato, Amazing is great to hear. Thank you for sharing your feedback. I am glad that your visit was a great one. Regards, Mike Leyte General Manager
    

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