Cinnamon Bazaar - Richmond Upon Thames

Review summary

1. J

   Janette

   London

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food,fresh tasting with great spicing. A mix of small and large plates, very flexible. With good vegetarian choices. Really impressed with the service. Our server made us feel very welcome.
   

   Is this helpful?

2. M

   Mike

   London

   14 reviews

   3.0

   14 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Like so many things the outcome depends upon your expectation. Mine was that this was the Cinnamon Club but at out of town prices. My daughter in law whose birthday treat it was, went for the hyped Lamb Roganjosh Shepherd’s Pie, with its £5 supplement, only to be very disappointed at the very chewy lamb. We were all disappointed that the Mango & Pistachio Kulfi was rock hard. So hard that I struggled to break mine up using a knife and hitting it with a bottle. Having said that the Toddy Shop Pepper Fry was delightful. Such a pity that the meal was let down by the other lapses and the screaming baby, Not much that CB can do about that.
   

   Is this helpful?

3. L

   Lavya

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was excellent, would like a few more vegetarian options in the mains, but excellent food nonetheless
   

   Is this helpful?

4. R

   Robert

   London

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious Service was amazing Can't speak highly enough
   

   Is this helpful?

5. C

   Carl

   London

   5 reviews

   4.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice decor, very friendly and accommodating staff, food was good, drinks seemed to be a little over priced but I good experience never the less.
   

   Is this helpful?

6. A

   Amanda

   VIP

   London

   21 reviews

   5.0

   21 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved the food although the service felt a little rushed.
   

   • 
   • 

   Is this helpful?

7. A

   Alfie

   Berkshire

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Lovely staff and great look about the place. Would definitely go again. Set menu was great for valintiens day. Lots of choice and left feeling full and satisfied.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 16 February 2025

   Dear Alfie, Thank you so much for your wonderful review! We're so glad you enjoyed your Valentine's Day experience with us. We're thrilled to hear you loved the food, appreciated our staff, and liked the atmosphere. We're also happy the set menu provided a great selection and left you feeling satisfied. We look forward to welcoming you back again soon. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

8. A

   Anne

   London

   8 reviews

   4.0

   8 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent - enjoyed every bit of it. Despite booking and saying it was a birthday celebration our table was right by the door and rather overlooked by the waiting staff … it was a shame as the food really was delicious. After we had paid and were about to leave they brought a glass of bubbly for the birthday guest - this was rather sweet and much appreciated but odd timing as we had nearly put our coats on … small whinges I know but get the service and ambiance perfect and place would get five stars all round.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 16 February 2025

   Dear Anne, Thank you so much for taking the time to share your thoughts about your recent visit! We're thrilled to hear that you thoroughly enjoyed your meal. We apologize for the less ideal table placement, which we understand can impact your dining experience. We'll take this as an opportunity to re-evaluate our table assignments in the future to ensure more fitting setting. On the other hand, we're delighted that our staff were able to surprise you with a complimentary glass of bubbly at the end of your meal. Although it may have been slightly awkward timing, we're glad it made your birthday celebration a little more special. Thankyou again and we hope to welcome you back soon with improved service and ambience. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

9. D

   David

   VIP

   London

   161 reviews

   4.0

   161 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Uninteresting range of dishes = very different from the usual Indian restaurant. Friendly staff. Perfect for pre-theatre meal.
   

   Is this helpful?

10. D

    David

    London

    3 reviews

    3.0

    3 reviews

    Dined on 29 January 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    We were interested by the starters but the mains were very disappointing. The size of Doreen's main (Fortune 50??) was similar to the size of her starter. For that price she expected more quantity. David's Butter Chicken main was sauce which was partially soaked up by the rice and a few pieces of chicken. Yet the samosa starter was interesting and promising. And the service was poor as the one waiter needed more support to cope with the number of tables. Overall not a good experience
    

    Cinnamon Bazaar - Richmond Upon ThamesResponded on 16 February 2025

    Dear David, Thank you for taking the time to leave a review. We are very sorry to hear that your experience at our restaurant was not satisfactory. This is not the standard we aim for, and we will review our process and will try to improve on these aspects. We understand your disappointment with the service, and we sincerely apologize for the slow service. We will be making adjustments to ensure we can provide all of our guests with attentive and efficient service, especially during busy times. We value your feedback as it helps us improve. We hope you might consider giving us another opportunity to provide you with a better experience in the future. Regards, Cinnamon Bazaar Richmond
    

    Is this helpful?