City Works - Watertown

Review summary

1. T

   Tanya

   Greater Boston

   29 reviews

   vip
   5.0

   29 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is some of the best food I’ve ever had! Smoked wings, ribs and an amazing salad. Along with a huge beer selection. As well as great service!
   

   City Works - WatertownResponded 2 days ago

   Tanya, we're so happy to hear you enjoyed everything, as well as our team's service! We hope to welcome you back again soon. Cheers!
   

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2. G

   Gary

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great place to watch a game. Good TV’s and fun atmosphere. The wings were very good. Excellent beer selection. Our service was great. The young man was from Thailand and I don’t want to mess up his name. He was very busy but did an amazing job. He acknowledged us when we first sat down which I highly recommend to every server. Five minutes later he took our drink order and was attentive all night. Very personable and nice. I visited the City Works in Pittsburgh and will be going back to the Watertown location for sure. They did an amazing job with that entire area.
   

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3. D

   David

   Greater Boston

   129 reviews

   vip
   5.0

   129 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I remember coming here last year and enjoyed the experience it was worth returning! Amazing food and ambience with the best company.
   

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4. D

   David

   Greater Boston

   13 reviews

   vip
   2.0

   13 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   My experience was not great, when we arrived for our 6 o’clock reservation. I was told it was going to be a 15 minute wait because there were no tables available. I told the hostess that we had a 6 o’clock reservation. At that point, the manager stepped out. He told me that there were no tables available because people stayed longer than they were supposed to. I looked across the restaurant and saw that they were still open tables and told him that he just looked at me, shrug his shoulders and said there was nothing he could do. This is not a good business practice. I have been at restaurants where I have been approached by the manager and asked if we could please leave our table because there was another group coming in behind us. . we understood and just left as we were asked if that’s not what management is doing at this particular restaurant that is the problem so that if a customer comes in for a 6 o’clock reservation, they should not be told that the reservation will have to wait for another 15 to 20 minutes. This was a bad experience and this practice management needs to change..
   

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5. K

   Krissy

   Greater Boston

   40 reviews

   4.0

   40 reviews

   Dined on 6 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time here and enjoyed it. The salads were great and the beer list was extensive. I tried a new beer and absolutely loved it. Our server was amazing. So very friendly and sweet!
   

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6. R

   Rebecca

   St. Louis

   4 reviews

   2.0

   4 reviews

   Dined on 30 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I had an issue with my dish where there was a rhinestone or something along those lines, nearly broke a tooth and definitely impacting my enjoyment of the meal.
   

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7. A

   Alecia

   Greater Boston

   1 review

   2.0

   1 review

   Dined on 10 October 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Ambiance is great but food stinks…….
   

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8. M

   Mary

   New York City

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was good. Fun place to watch a game.
   

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9. TH

   TomH

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Restaurant was super busy so pretty noisy. Service was awesome and the 3 birthdays we were celebrating were acknowledged with some free dessert! So nice! Food was delicious!
   

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10. K

    Karen

    Greater Boston

    43 reviews

    vip
    3.0

    43 reviews

    Dined on 23 September 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Quick bite to eat on a Monday so it was not too busy. The food is good. The service was very good.
    

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