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We ordered the 46 ounce tomahawk and it was average. Nothing spectacular. It lacked flavor and was a little tough. The side sides were phenomenal. We ordered brussels sprouts and mashed potatoes. 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Atmosphere was perfect for a quiet evening. \n\nOverall very satisfied and would recommend/go again!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jonathan","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-26T17:19:21Z","dinedDateTime":"2025-05-25T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-17372-110234562701","text":"Our server Michael, was absolutely amazing!\nHe was energetic, engaging and recommended great food options. We will definitely come back.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Joni","metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/77677677.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-23T11:25:43Z","dinedDateTime":"2025-05-22T19:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-17366-190046258689","text":"When we arrived, we were greeted promptly by a woman, she was very friendly and polite\nLater we found out it was the General Manager. \nThe restaurant is pretty, clean, and has a nice vibe, We enjoyed our food. but disappointed\nthey were out of the Tomahawk. Michael our server was really good and knowledgeable.\nWe will be back soon","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":119,"nickname":"kk","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"k","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-24T00:05:23Z","dinedDateTime":"2025-05-22T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-16937-170070583137","text":"We booked well in advance and it was Jazz night which I was celebrating my husbands birthday so when I made reservations there was a $20 fee per person since they had jazz which I was totally fine with and paid upfront. Because we were so excited to find a restaurant that actually had live jazz music upon arrival person at the front door proceeded to tell us that we need to pay the $20 per person. I let them know that we had already prepaid and they had literally just called us right before we came into the door so that started off everything by not having such a great experience. They were finally able to confirm that we indeed already did pay and then sat us. The space is beautiful. The ambience and the music was fabulous who proceeded to order our appetizers, which was she crab soup delicious wedge salad, delicious, and crabcakes, which were definitely not fresh. We then ordered entrées and I ordered my steak medium. My husband got the special, which was the fish on top of a cream sauce with mushrooms, which he enjoyed and then I got a side of mashed potatoes, and of course, my steak that I specified to be medium upon receiving mistake it was burnt on the outside and when I went to cut into it, it was well well done as we sat there waiting. I believe it was the manager she came up ask was everything OK? I said we were missing the mashed potatoes, but I did not mention anything about the steak because I am not wanting to send food back because I’ve heard horror stories of doing that so I just ended up cutting the steak up and ate the pieces that I could… so honestly, the only issue I had was my steak being very overcooked, especially for the price and not receiving my side, but everything else was wonderful. I would definitely go back, but I would certainly say to them to make my steak medium rare so I actually come out medium instead of burnt and well done.","rating":{"food":3,"service":2,"ambience":5,"value":3,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Roy","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-18T22:36:04Z","dinedDateTime":"2025-05-18T16:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"77805098","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-18T22:36:08Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77805098.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77805098.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77805098.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77805098.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77805098.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Well well done steak when I asked for medium. Probably should have said medium rare to get it medium","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"77805099","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-18T22:36:12Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77805099.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77805099.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77805099.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77805099.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77805099.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Grouper on top of a mushroom crème which was delicious.","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-15956-120028971422","text":"Excellent experience, with a gracious owner/host and delightful server (James). Appetizers and entrees were well-prepared, served hot, timely and delicious. When back in CLT, we will be seeing them again.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"FoodieWBL","metro":{"metroId":46,"displayName":"Minneapolis - St. Paul","__typename":"Metro"},"initials":"FW","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-18T02:05:57Z","dinedDateTime":"2025-05-17T20:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-16931-160148828186","text":"Service was poor, food was way overpriced for quality. Will not dine there again.","rating":{"food":2,"service":1,"ambience":2,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Cara","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-19T01:57:36Z","dinedDateTime":"2025-05-17T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-17197-140049648824","text":"Our recent dining experience at C&W Steakhouse was nothing short of exceptional, largely thanks to Elle, our outstanding waitress. From the moment we stepped through the doors, Elle made us feel as though we were guests in her own home. Her warm and welcoming demeanor immediately put us at ease, setting the tone for a delightful evening.\n\nElle's knowledge and enthusiasm for the menu were impressive—she guided us through the diverse offerings with ease, making thoughtful recommendations that perfectly suited our tastes. Her genuine passion for the culinary art was evident in every interaction.\n\nWhat truly stood out was Elle's commitment to making my wife's birthday celebration unforgettable. She went above and beyond to add special touches to our dining experience, from suggesting a perfect dish to complement the celebration to surprising us with a beautifully arranged dessert accompanied by a cheerful rendition of \"Happy Birthday.\" It was evident that Elle genuinely cared about making the occasion extraordinary.\n\nHer attentiveness throughout the evening ensured that our glasses were never empty and that every need was swiftly attended to, all while maintaining an effortless charm and friendly conversation.\n\nElle's exceptional service elevated our dining experience to new heights, and for that, we are incredibly grateful. C&W Steakhouse is indeed fortunate to have such a dedicated and talented team member. We can't wait to return for another memorable meal and hope to be lucky enough to have Elle as our server once again.","rating":{"food":4,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Jana","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-17T12:46:32Z","dinedDateTime":"2025-05-16T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-16882-180022374728","text":"A wonderful experience 2 evenings in a row while visiting Charlotte for business.\n\nKim (the manager) and her team work very hard and the service level shows. I do not write reviews in general, though the service, food, and wine selection were outstanding! I highly recommend C&W Steakhouse.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Kristal","metro":{"metroId":7,"displayName":"Greater Boston","__typename":"Metro"},"initials":"K","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-15T17:42:08Z","dinedDateTime":"2025-05-14T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1256788-17172-180120033518","text":"If you're looking for an exceptional dining experience, C&W Steakhouse is the place to be! From the moment you walk in, the atmosphere is inviting and the service is top-notch.\nAs always, James went above and beyond to make our evening memorable. His friendly demeanor, attentiveness, and genuine hospitality truly set the standard for great service. It’s clear he takes pride in making every guest feel welcome and valued.\nThe bar drinks were expertly crafted—balanced, flavorful, and the perfect way to start the night ( Thanks Dashon). And the food? Absolutely incredible! Every bite was packed with rich, savory and cooked to perfection, and beautifully presented. Whether you're indulging in a steak or exploring other menu options, you’re in for a treat.\nC&W Steakhouse continues to deliver excellence, and we can't wait to return. Highly recommend!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Adam","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-13T04:16:14Z","dinedDateTime":"2025-05-12T18:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":21,"page":1,"totalCount":205,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ie"},"__OT_GA_DATA__":{"cd2":11,"cd12":"en","cd6":1256788,"cd28":1256788,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":171,"cd76":171,"cd3":31,"cd19":31,"cd78":1546,"cd5":1546,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
14825 Ballantyne Village Way suite 135, Charlotte, NC 28277
Make a booking
2 people
31 May 2025
May 2025
Mon
Tue
Wed
Thu
Fri
Sat
Sun
23:30
Experiences are available.
About this restaurant
Good for special occasions
Charming
Neighbourhood gem
Buckle up and get ready for a flavor-packed adventure at C&W Steakhouse—Ballantyne’s very first steakhouse! At C&W Steakhouse, our Chef driven menu includes a tantalizing array of offerings that reflect the finest cuts of meat expertly grilled to perfection and bold flavors and quality offerings you crave! Get ready to indulge in exquisite USDA Prime steaks and delectable dishes, a wide assortment of wines, and craft cocktails that are sure to delight your palate. Join us and embark on an exciting journey, where every meal is a celebration of taste and community!
Additional information
Dining style
Casual Dining
Price
$31 to $50
Cuisines
Steakhouse, Tapas / Small Plates, Cocktail Bar
Hours of Operation
Mon–Thu 3:00 pm–10:00 pm
Fri, Sat 3:00 pm–12:00 am
Sun 3:00 pm–9:00 pm
Looking for a venue to host your next event, corporate dinner, wedding, rehearsal dinner or private party?
CW Steakhouse offers in-house, turnkey packages; fully customizable, including partial to full venue reservation, and onsite / offsite catering!
C&W Steakhouse's menu was last updated on 9/12/2024.
Shareable Plates
Beef Carpaccio*US$19.00
Classic paper-thin aged Black Angus Filet carpaccio drizzled with EVOO, splash of lime, with capers and white onion, sprinkled with shaved Parmesan cheese
Salmon Carpaccio*US$19.00
Paper thin sliced salmon, and drizzled with an anchovy, caper, herbs, and lemon aioli. Served with crostini
Grilled Brie CheeseUS$17.00
Grilled to the perfect softness, topped with wild flower honeycomb and seasonal fruit
Korean Crispy Pork BellyUS$16.00
Crispy pork belly, sweet Thai chili and Gochujang sauce. Served with pickled radish and picked onion
Classic Peruvian Ceviche*US$17.00
Cooked in lime, onions, cilantro, avocado and sweet plantains served with sweet potato chips
Brussels SproutsUS$14.00
Sautéed with crispy prosciutto, toasted almonds
Papas BravasUS$14.00
Crispy fried potatoes with traditional Spanish brava sauce
Crab CakesUS$17.00
Fresh knuckle and claw crab cakes sitting on top of a house made yuzu remoulade
BANG BANG SHRIMPUS$16.00
Crispy shrimp coated in a creamy, tangy, sweet chili aioli sauce on a bed of spring mixed greens
Charcuterie
Fiore Charcuterie Board
Chefs Selection of Daily Meats and Cheese
(1)US$15.00
(2)US$30.00
Entrees
Smoked DuckUS$27.00
Culver Duck smoked duck breast served with roasted beets and arugula salad, and potato
Drunken Salmon*US$27.00
Top crusted with a secret house spice blend, on an aged rum, vanilla bean and black garlic molasses sauce
Pollo LimonUS$24.00
Pan seared free range Amish Chicken breast fried with a tortilla flour served over a lemon cream Sauce, heritage rice
Heritage Cheshire Tomahawk Pork Chop*US$27.00
Truffle and black garlic spiced Bone in Heritage Cheshire pork loin chop with tomato cream sauce and mushrooms
CHEF CURATED STEAK CHOCOLATE RUBBED NEW YORK STRIPUS$50.00
14 oz New York Strip, expertly rubbed with a unique blend of coffee, chocolate, and spices. Served with creamy mashed potatoes, house-made demi-glace, and seasonal vegetables
PASTA DU JOUR*US$26.00
Ask your server for today’s specialty. Rotates seasonally
RISOTTO DU JOUR*US$26.00
Daily Chef curated risotto using the finest of seasonal ingredients
CATCH OF THE DAYUS$29.00
Daily chef curated dish using the highest quality fish available
Salads
Smoked Presidential CaesarUS$16.00
Romaine lettuce with shaved Parmesan, classic house made Caesar dressing Cherry wood smoked to finish
Baby Iceberg WedgeUS$14.00
Iceberg lettuce with crispy prosciutto, cherry tomatoes, croutons, served with Sharon's blue cheese dressing and blue cheese crumbles
BURRATA US$17.00
Burrata served with crostini’s and fig jam on a bed of mixed greens, topped with balsamic glaze
Prime Steaks
16 oz RibeyeUS$50.00
16 oz USDA Prime Steak
Filet Mignon*US$54.00
8oz. filet grass fed beef from american butcher company grilled to perfection, served with asparagus and chimichuri sauce
NEW YORK STRIP*US$35.00
14 oz Premium USDA Prime Steaks
Bone-In Angus
BONE IN RIBEYE*US$65.00
22 oz Premium Angus Steak
TOMAHAWK RIBEYE*US$150.00
32 oz Tomahawk steak slow cooked perfectly to deliver a rich marbled flavor Must be pre-ordered 24 hrs. in advance
Sharable Sides
CREAMED SPINACHUS$12.00
PARMESAN MASHED POTATOES
MUSHROOMS AND GORGONZOLA CREAM SAUCEUS$12.00
POTATOES AU GRATINUS$12.00
MAC AND CHEESEUS$12.00
SEASONAL VEGETABLESUS$12.00
Desserts
NY CheesecakeUS$12.00
Seasonal Local Selections Available
Creme BruleeUS$8.00
Chocolate BombUS$12.00
MacaroonsUS$12.00
What 205 people are saying
C&W Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4
4.4 based on recent ratings
4.3Food
4.4Service
4.5Ambience
4.2Value
Noise • Moderate
Review summary
AI-generated from verified diner reviews
C&W Steakhouse offers an inviting atmosphere with "top-notch service" from servers like James, Michael, and Ellie, praised for their attentiveness. Diners enjoy expertly cooked steaks, "amazing cocktails," and diverse menu options. The ambiance is enhanced by live jazz and Sinatra tunes. A "hidden gem" with standout service and culinary delights.
205 Reviews
D
Dwayne
Charlotte2 reviews
4.0
Dined 2 days ago
Overall 4
Food 4
Service 4
Ambience 4
Server and every aspect of service was excellent. We ordered the 46 ounce tomahawk and it was average. Nothing spectacular. It lacked flavor and was a little tough. The side sides were phenomenal. We ordered brussels sprouts and mashed potatoes. 
Is this helpful?
J
Jonathan
Charlotte1 review
5.0
Dined 7 days ago
Overall 5
Food 5
Service 5
Ambience 5
Very impressed with the food, enjoyed multiple appetizers and sides, and and amazing ribeye cooked exactly to order and with the perfect amount of (minimal) seasoning.
Staff was attentive without being too much. Atmosphere was perfect for a quiet evening.
Overall very satisfied and would recommend/go again!
Is this helpful?
J
Joni
Unspecified1 review
5.0
Dined on 22 May 2025
Overall 5
Food 5
Service 5
Ambience 5
Our server Michael, was absolutely amazing!
He was energetic, engaging and recommended great food options. We will definitely come back.
Is this helpful?
k
kk VIP
Charlotte119 reviews
5.0
Dined on 22 May 2025
Overall 5
Food 4
Service 5
Ambience 5
When we arrived, we were greeted promptly by a woman, she was very friendly and polite
Later we found out it was the General Manager.
The restaurant is pretty, clean, and has a nice vibe, We enjoyed our food. but disappointed
they were out of the Tomahawk. Michael our server was really good and knowledgeable.
We will be back soon
Is this helpful?
R
Roy
Charlotte2 reviews
4.0
Dined on 18 May 2025
Overall 4
Food 3
Service 2
Ambience 5
We booked well in advance and it was Jazz night which I was celebrating my husbands birthday so when I made reservations there was a $20 fee per person since they had jazz which I was totally fine with and paid upfront. Because we were so excited to find a restaurant that actually had live jazz music upon arrival person at the front door proceeded to tell us that we need to pay the $20 per person. I let them know that we had already prepaid and they had literally just called us right before we came into the door so that started off everything by not having such a great experience. They were finally able to confirm that we indeed already did pay and then sat us. The space is beautiful. The ambience and the music was fabulous who proceeded to order our appetizers, which was she crab soup delicious wedge salad, delicious, and crabcakes, which were definitely not fresh. We then ordered entrées and I ordered my steak medium. My husband got the special, which was the fish on top of a cream sauce with mushrooms, which he enjoyed and then I got a side of mashed potatoes, and of course, my steak that I specified to be medium upon receiving mistake it was burnt on the outside and when I went to cut into it, it was well well done as we sat there waiting. I believe it was the manager she came up ask was everything OK? I said we were missing the mashed potatoes, but I did not mention anything about the steak because I am not wanting to send food back because I’ve heard horror stories of doing that so I just ended up cutting the steak up and ate the pieces that I could… so honestly, the only issue I had was my steak being very overcooked, especially for the price and not receiving my side, but everything else was wonderful. I would definitely go back, but I would certainly say to them to make my steak medium rare so I actually come out medium instead of burnt and well done.
Is this helpful?
FW
FoodieWBL
Minneapolis - St. Paul6 reviews
5.0
Dined on 18 May 2025
Overall 5
Food 5
Service 5
Ambience 5
Excellent experience, with a gracious owner/host and delightful server (James). Appetizers and entrees were well-prepared, served hot, timely and delicious. When back in CLT, we will be seeing them again.
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C
Cara
Charlotte2 reviews
2.0
Dined on 17 May 2025
Overall 2
Food 2
Service 1
Ambience 2
Service was poor, food was way overpriced for quality. Will not dine there again.
Is this helpful?
J
Jana VIP
Charlotte2 reviews
5.0
Dined on 16 May 2025
Overall 5
Food 4
Service 5
Ambience 5
Our recent dining experience at C&W Steakhouse was nothing short of exceptional, largely thanks to Elle, our outstanding waitress. From the moment we stepped through the doors, Elle made us feel as though we were guests in her own home. Her warm and welcoming demeanor immediately put us at ease, setting the tone for a delightful evening.
Elle's knowledge and enthusiasm for the menu were impressive—she guided us through the diverse offerings with ease, making thoughtful recommendations that perfectly suited our tastes. Her genuine passion for the culinary art was evident in every interaction.
What truly stood out was Elle's commitment to making my wife's birthday celebration unforgettable. She went above and beyond to add special touches to our dining experience, from suggesting a perfect dish to complement the celebration to surprising us with a beautifully arranged dessert accompanied by a cheerful rendition of "Happy Birthday." It was evident that Elle genuinely cared about making the occasion extraordinary.
Her attentiveness throughout the evening ensured that our glasses were never empty and that every need was swiftly attended to, all while maintaining an effortless charm and friendly conversation.
Elle's exceptional service elevated our dining experience to new heights, and for that, we are incredibly grateful. C&W Steakhouse is indeed fortunate to have such a dedicated and talented team member. We can't wait to return for another memorable meal and hope to be lucky enough to have Elle as our server once again.
Is this helpful?
K
Kristal VIP
Greater Boston1 review
5.0
Dined on 14 May 2025
Overall 5
Food 5
Service 5
Ambience 5
A wonderful experience 2 evenings in a row while visiting Charlotte for business.
Kim (the manager) and her team work very hard and the service level shows. I do not write reviews in general, though the service, food, and wine selection were outstanding! I highly recommend C&W Steakhouse.
Is this helpful?
A
Adam
Charlotte4 reviews
5.0
Dined on 12 May 2025
Overall 5
Food 5
Service 5
Ambience 5
If you're looking for an exceptional dining experience, C&W Steakhouse is the place to be! From the moment you walk in, the atmosphere is inviting and the service is top-notch.
As always, James went above and beyond to make our evening memorable. His friendly demeanor, attentiveness, and genuine hospitality truly set the standard for great service. It’s clear he takes pride in making every guest feel welcome and valued.
The bar drinks were expertly crafted—balanced, flavorful, and the perfect way to start the night ( Thanks Dashon). And the food? Absolutely incredible! Every bite was packed with rich, savory and cooked to perfection, and beautifully presented. Whether you're indulging in a steak or exploring other menu options, you’re in for a treat.
C&W Steakhouse continues to deliver excellence, and we can't wait to return. Highly recommend!
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FAQs
You can order delivery directly from C&W Steakhouse using the Order Online button.
C&W Steakhouse is rated 4.4 stars by 205 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Looking for a venue to host your next event, corporate dinner, wedding, rehearsal dinner or private party?
CW Steakhouse offers in-house, turnkey packages; fully customizable, including partial to full venue reservation, and onsite / offsite catering!