Cobb & Co Papanui

Review summary

1. T

   Tina

   New Zealand

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and the staff were extremely helpful with our dietary requirements. The robot that carries out the meal was a real hit with the table 🙂 meals were delicious and large well worth the price.
   

   Cobb & Co PapanuiResponded 5 days ago

   Thank you so much, Tina!
   

   Is this helpful?

   Report
2. C

   Chrystal

   New Zealand

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prices are a higher however not one meal had any complaints. My partner asked for steak med rare and I asked for steak well done - both were spot on. Sauces, fries and salads that came with some of the meals were so full of flavour - even my 11 yr old ate her salad. Kids deserts were large, drinks were massive..a giant mocktail traffic light lasted each child for over an hour! Service was so quick, amazing staff and cute robot that brought our food. Walked out extremely full and even made a booking for xmas eve while I was there. I highly recommend the 1/2kg ribs and steak combo meal!
   

   Cobb & Co PapanuiResponded 5 days ago

   Amazing review! Thank you so much, Chrystal.
   

   Is this helpful?

   Report
3. M

   Matthew

   New Zealand

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lots of good options available. My roast veges weren't cooked fully (rock hard) otherwise food was good.
   

   Cobb & Co PapanuiResponded on 10 November 2024

   Thanks for your feedback, Matthew! We're glad you enjoyed the options we offer. We appreciate your note about the roast veggies and will make sure to address that with our kitchen team. Your input helps us improve, so thank you for sharing!
   

   Is this helpful?

   Report
4. C

   Conor

   New Zealand

   1 review

   2.0

   1 review

   Dined on 6 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   To be fair, we weren't expecting much, but the 8 Year Old Birthday Girl insisted. The food is just so poor and yet so expensive. The experience is poor too. The food comes out as prepared so you are not eating at the same time. Although we marked the occasion on the reservation there was no mention of my daughters birthday so not sure why they ask. Her dessert was inedible as they laced it with maple syrup (but there is mention of it on the menu). I wont go into all the detail, but all in all a poor experience.
   

   Cobb & Co PapanuiResponded on 10 November 2024

   Conor, we appreciate your feedback and are truly sorry to hear about your experience. We strive to provide great food and memorable moments, especially for special occasions. Your comments on the timing and dessert have been noted, and we’ll work on improving these aspects. Thank you for sharing your thoughts.
   

   Is this helpful?

   Report
5. A

   Andrew

   New Zealand

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was great. I wanted to tip her but your system doesn't allow me to add a tip. Food was great and very tasty. Dessert was great too
   

   Cobb & Co PapanuiResponded on 4 November 2024

   Thank you so much for your feedback, Andrew!
   

   Is this helpful?

   Report
6. I

   Isabell

   New Zealand

   1 review

   4.0

   1 review

   Dined on 31 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our group all enjoyed their meals. The lass who waited on our table was very attentive and able to explain about each of the meals that we ordered.The children in our group loved the robot especially when it sang "happy birthday"
   

   Cobb & Co PapanuiResponded on 2 November 2024

   Thank you so much, Isabell! Have a great day!
   

   Is this helpful?

   Report
7. L

   Lyndal

   New Zealand

   4 reviews

   5.0

   4 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great meals, lovely stuff. Thanks for making my mothers birthday special
   

   Cobb & Co PapanuiResponded on 27 October 2024

   You are welcome, Lyndal!
   

   Is this helpful?

   Report
8. E

   Emilie

   New Zealand

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience, we loved the singing robot which bought our meals to us
   

   Cobb & Co PapanuiResponded on 27 October 2024

   You are so welcome, Emilie.
   

   Is this helpful?

   Report
9. L

   Leanne

   New Zealand

   1 review

   2.0

   1 review

   Dined on 26 October 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   If you're looking for the Cobb & Co dining experience of the past, you'll be sadly disappointed. Cobb crunches now served cold and stale. The food is very obviously pre- cooked and just quickly heated or served. The worst shrimp cocktail ever experienced but to the staffs credit, when given this feedback they deducted from the bill and brought another out to try. It was just as bad but I appreciate how helpful they were. The food is just not fresh or tasty which is such a shame because Cobb & Co used to be the best place to eat.
   

   Cobb & Co PapanuiResponded on 27 October 2024

   Leanne, we genuinely appreciate your feedback and are sorry to hear that your experience didn't meet expectations. We’re committed to improving our food quality and will take your comments to heart. Thank you for acknowledging our staff's efforts; we hope to better serve you in the future.
   

   Is this helpful?

   Report
10. S

    Suzanne

    New Zealand

    2 reviews

    5.0

    2 reviews

    Dined on 24 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a very pleasant evening because of good, friendly service and a delicious dinner. Thank you.
    

    Cobb & Co PapanuiResponded on 27 October 2024

    You are welcome, Suzanne. Have a good day!
    

    Is this helpful?

    Report