Cobb & Co Papanui

Review summary

1. A

   Alistair

   New Zealand

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 2
   4. Ambience 5

   I felt the Wait staff was extremely pushy because they kept coming to our table and asking us how things were going. When we hadn't even received our meal. The Staff don't listen when we were ordering I asked for medium 300 g Scotch steak with creamed peppercorn sauce and I got a medium 300 g Scotch steak with creamed Mushroom sauce. What made it worse I had an allergic reaction to the Mushroom when I got back to my home.
   

   Cobb & Co PapanuiResponded today

   Thanks for this feedback, Alistair. Sorry to let you down.
   

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2. E

   Emma

   New Zealand

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We love the favourites, taties - pink panther, traffic lights and kids' meals and desserts. The staff are friendly and attentive. Mains took longer than we would've liked and pork belly was dry. Everyone enjoyed their evening. We will be back, it's the kids' fav!
   

   Cobb & Co PapanuiResponded today

   Thank you, Emma!
   

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3. S

   Suzanne

   New Zealand

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was plentiful and delicious. Lovely, attentive waitresses. Will definitely come again.
   

   Cobb & Co PapanuiResponded 5 days ago

   Thank you, Suzanne
   

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4. R

   Raylene

   New Zealand

   1 review

   4.0

   1 review

   Dined on 10 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Not much to brag about, and when paying by credit card I recommend you pay using cash, as it gives you an option if you want to pay surcharge or not it’s pointless saying no lol 😂. . Fish and chips is the best out of the lot . everyone likings are different
   

   Cobb & Co PapanuiResponded 5 days ago

   Thank you so much, Raylene
   

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5. T

   Toni

   New Zealand

   1 review

   4.0

   1 review

   Dined on 5 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was very good even though there was a large group of people. Food was delivered quickly and was hot. The service was excellent, checking on us regularly. The prices were pretty average and in line with most other restaurants. Parking was good. I would go back again.
   

   Cobb & Co PapanuiResponded today

   Thank you, Toni!
   

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6. T

   Tina

   New Zealand

   1 review

   5.0

   1 review

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and the staff were extremely helpful with our dietary requirements. The robot that carries out the meal was a real hit with the table 🙂 meals were delicious and large well worth the price.
   

   Cobb & Co PapanuiResponded on 25 November 2024

   Thank you so much, Tina!
   

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7. C

   Chrystal

   New Zealand

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prices are a higher however not one meal had any complaints. My partner asked for steak med rare and I asked for steak well done - both were spot on. Sauces, fries and salads that came with some of the meals were so full of flavour - even my 11 yr old ate her salad. Kids deserts were large, drinks were massive..a giant mocktail traffic light lasted each child for over an hour! Service was so quick, amazing staff and cute robot that brought our food. Walked out extremely full and even made a booking for xmas eve while I was there. I highly recommend the 1/2kg ribs and steak combo meal!
   

   Cobb & Co PapanuiResponded on 25 November 2024

   Amazing review! Thank you so much, Chrystal.
   

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8. M

   Matthew

   New Zealand

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lots of good options available. My roast veges weren't cooked fully (rock hard) otherwise food was good.
   

   Cobb & Co PapanuiResponded on 10 November 2024

   Thanks for your feedback, Matthew! We're glad you enjoyed the options we offer. We appreciate your note about the roast veggies and will make sure to address that with our kitchen team. Your input helps us improve, so thank you for sharing!
   

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9. C

   Conor

   New Zealand

   1 review

   2.0

   1 review

   Dined on 6 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   To be fair, we weren't expecting much, but the 8 Year Old Birthday Girl insisted. The food is just so poor and yet so expensive. The experience is poor too. The food comes out as prepared so you are not eating at the same time. Although we marked the occasion on the reservation there was no mention of my daughters birthday so not sure why they ask. Her dessert was inedible as they laced it with maple syrup (but there is mention of it on the menu). I wont go into all the detail, but all in all a poor experience.
   

   Cobb & Co PapanuiResponded on 10 November 2024

   Conor, we appreciate your feedback and are truly sorry to hear about your experience. We strive to provide great food and memorable moments, especially for special occasions. Your comments on the timing and dessert have been noted, and we’ll work on improving these aspects. Thank you for sharing your thoughts.
   

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10. A

    Andrew

    New Zealand

    1 review

    5.0

    1 review

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The waitress was great. I wanted to tip her but your system doesn't allow me to add a tip. Food was great and very tasty. Dessert was great too
    

    Cobb & Co PapanuiResponded on 4 November 2024

    Thank you so much for your feedback, Andrew!
    

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