Cobb & Co. Rotorua

Review summary

1. J

   Janaya

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to go. lovely restaurant. Timely service, pleasant efficant staff and great food
   

   Cobb & Co. RotoruaResponded today

   Thank you so much, Janaya!
   

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2. H

   Huia

   New Zealand

   1 review

   1.0

   1 review

   Dined on 7 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food is gross. I'm sad that this place is able to advertise them under the Cobb and Co name... the food was greasy and slapped together, way way overpriced. We ate some of our food but honestly I should not have paid for anything. From the small burger, to the disgusting slushies they were passing as traffic lights, the lady serving us was rude, the place was gross and hadn't been cleaned, the crunchies or whatever they were, were hard and stale, fingerprints on every surface. Do not eat here. We all felt sick when we came home, and my son spewed up his Mac cheese. Never again.
   

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3. J

   Jacob

   New Zealand

   1 review

   4.0

   1 review

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was impeccable from Clarisse, she tended to all our needs. She was awesome. The food was very good, very good value for money and we were in a private room which made for a good birthday party for us. Unfortunately the miscommunication was where I thought that both my daughter and I dined free for our main meal as it was our birthdays but we somehow didn't meet the criteria. Thank you for accommodating us and having us for our meal. Nga mihi
   

   Cobb & Co. RotoruaResponded on 2 December 2024

   Thank you so much, Jacob!
   

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4. T

   Tee

   New Zealand

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All meals were delicious! My lamb meal was so nice I wanted more!!
   

   Cobb & Co. RotoruaResponded on 1 December 2024

   Thank you so much, Tee
   

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5. J

   Joanna

   New Zealand

   1 review

   1.0

   1 review

   Dined on 23 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service was terrible ! the waiters barely talked. My partner didn’t receive his meal but everyone else did so we asked where it was, waiter said she’ll go look and never came back so we asked someone else for help. They left to see what was going on and also never came back. Gave us $40 voucher to say sorry but we won’t be going back ! Food was average, Potato’s were still hard and steak was dry
   

   Cobb & Co. RotoruaResponded on 25 November 2024

   Joanna, we sincerely apologize for your experience. It’s disappointing to hear about the service and food quality. Your feedback is invaluable, and we’ll address these issues with our team to ensure improvements. Thank you for sharing your thoughts, and we hope you might reconsider us in the future.
   

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6. H

   Hikihiki

   New Zealand

   1 review

   3.0

   1 review

   Dined on 22 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Three of us got an upset tummy, the garlic butter in the garlic bread did taste odd. My Jim Beam was weak. Everyone else’s dish was yum.
   

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   Cobb & Co. RotoruaResponded on 25 November 2024

   Hikihiki, we appreciate your feedback and are sorry to hear about your experience. We’re glad to know some dishes were enjoyable! Your comments on the garlic bread and Jim Beam will help us improve. We hope to provide a better experience on your next visit.
   

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7. D

   Duane

   New Zealand

   3 reviews

   5.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Good atmosphere. Prompt service. Good value.
   

   Cobb & Co. RotoruaResponded on 11 November 2024

   Thank you so much, Duane!
   

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8. A

   Amy

   New Zealand

   4 reviews

   3.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   The Steak ordered was meant to be medium rare bur was cooked through, the seasonal veges were hard and crunchy and they tasted weird. The rest of the Kai was yum though. Pink Panthers shouldn't be a slushy. The waitress couldn't speak English or understand it well either.
   

   Cobb & Co. RotoruaResponded on 11 November 2024

   Amy, thank you for your feedback. We're glad to hear you enjoyed some of the dishes, but we’re sorry to hear about your experience with the steak and veggies. Your comments about the Pink Panther and service are noted, and we’ll address these with our team to improve.
   

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9. R

   Renee

   New Zealand

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Staff were great, and the food was amazing only thing I didn’t enjoy was the pina colada that tasted like alcohol and water, and definitely wasn’t worth the $17 when I couldn’t even finish it.
   

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   Cobb & Co. RotoruaResponded on 10 November 2024

   Thanks for your feedback, Renee! We're thrilled to hear you enjoyed the staff and food. We're sorry the piña colada didn’t meet your expectations; we appreciate your input and will look into it. We hope to see you again for a better experience!
   

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10. N

    Neil

    London

    4 reviews

    5.0

    4 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It is always nostalgic and great fun to visit Cobb & Co, hence, whenever we are in Rotorua, we make a bee-line for the restaurant. It brings back lots of happy memories. We even sat doing the puzzles as we waited for our dinner which was also fun. The staff are always friendly, and the robots are always efficient! Keep doing what you are doing - it is a winner. If only there was a restaurant in Auckland again... those of a certain age (like us) would take their children and grandchildren to show the new generation what it's all about!
    

    Cobb & Co. RotoruaResponded on 11 November 2024

    It is always nostalgic and great fun to visit Cobb & Co, hence, whenever we are in Rotorua, we make a bee-line for the restaurant. It brings back lots of happy memories. We even sat doing the puzzles as we waited for our dinner which was also fun. The staff are always friendly, and the robots are always efficient! Keep doing what you are doing - it is a winner. If only there was a restaurant in Auckland again... those of a certain age (like us) would take their children and grandchildren to show the new generation what it's all about!
    

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    Report