Complicated Pilgrim

Review summary

1. J

   Janice

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so surprised how good the food was! We walked into the hotel and were taken aback by how modern and classy it was! The host was magnificent and accommodating. We were seated and immediately taken care of by Kevin. Every course was amazing! I do not like beets but I devoured their beet salad. There were four of us and no one complained about anything! It was the best Thanksgiving it could have been. We would definitely recommend the hotel and Complicated Pilgrim to anyone and everyone! Stellar professionalism as soon as we walked in the door.
   

   Is this helpful?

   Report
2. T

   Tim

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable set menu Thanksgiving Dinner. Tasty cuisine & great service
   

   Is this helpful?

   Report
3. R

   Rachel

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! We will definitely be back.
   

   Is this helpful?

   Report
4. K

   Katie

   Memphis/West TN

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was pretty great, but service was sooo slow. We were there for over 30 minutes before receiving our cocktails that were ordered when we were first sat. The drinks came out with our before dinner salads. Not sure if they were understaffed or what, but everything seemed to take forever. It really clouded the overall experience unfortunately.
   

   Complicated PilgrimResponded 4 days ago

   Hello Katie, Thank you for taking the time to share your experience at Complicated Pilgrim. We're glad to hear that you enjoyed our food, but we're sorry to hear about the slow service you encountered. We pride ourselves on providing efficient service and it's clear we missed the mark during your visit. We appreciate your patience and your feedback, as it helps us improve. We hope to have the opportunity to provide you with a more seamless dining experience in the future.
   

   Is this helpful?

   Report
5. M

   Mal

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was top-tier some of the best I've ever had. The food was decent; the steak was pretty good, and the fries surprised me they paired well with the steak. The sauce for the steak was also a nice touch. If you enjoy dining solo, this place is definitely worth a visit
   

   • 

   Is this helpful?

   Report
6. C

   Chuck

   Memphis/West TN

   40 reviews

   5.0

   40 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my mom for lunch and had a great time. Very clean and modern with views of the outside and some Memphis art to enjoy. My mom loved the salmon and I had a good ol burger - all wonderful. Great service and will be back.
   

   Is this helpful?

   Report
7. K

   Kate

   Washington DC

   4 reviews

   4.0

   4 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was very salty. The octopus dish was so over salted that the palate was burned for other dishes.
   

   Is this helpful?

   Report
8. K

   Kelly

   Memphis/West TN

   44 reviews

   vip
   5.0

   44 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous, arty and fun decor/ambiance. Delicious king pao Brussels. Good service and wine list.
   

   Is this helpful?

   Report
9. A

   Alisa

   Jacksonville

   5 reviews

   5.0

   5 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saturday brunch was delicious. Service was prompt and intuitive. Thanks Kendyl!
   

   Is this helpful?

   Report
10. L

    Laura

    Dallas

    1 review

    vip
    4.0

    1 review

    Dined on 27 October 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    I had booked a reservation for this brunch several days in advance. Upon arrival, they had limited tables and someone staying in the hotel had already put their name on the list waiting for a table. The staff seemed overwhelmed with the volume of people that they were serving, and it was obvious that the other table that waiting had been a bit more noisy and aggressive about their wait time. The restaurant decided to see them in the last table that was in the back primary seating area… And offered us a table as you walk in the front door away from all of the main dining. I declined it and waited for a table to be available. Upon being seated the service was fairly good and the food was amazing. I don’t think the situation was handled well, and I do not think they honored my reservation. It doesn’t give a clear perspective tocritique the situation with the stars… Because entry was not great but the dining experience was lovely. I think that there is probably not enough staff for a high volume periods of time and there is some additional training needed. 
    

    Is this helpful?

    Report