Contessa - Miami

Review summary

1. M

   Miguel

   VIP

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 4

   Love going to Contessa but last night the service was off because it was to busy so the server was not on point . The bus boy was very helpful beside that as always the food is amazing
   

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2. T

   Thrivingfor5

   Grand Rapids

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The menu was higher than advertised. The value was ok for the price. The drinks were extremely high.The server rushed us through each course. Don't make a reservation past 8:30.
   

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3. L

   Lars Kristian

   Miami

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We arrived 45 minutes early and we’re asked to wait for a table that stood ready. Once the time had passed, they offered us the same table regretfully this brings down the experience tremendously specific the front staff not being able to manage such a situation. I was survey was very good and that balanced out the event somewhat and the food was excellent. The raw tuna, the wild boar pasta and the steaks tasted fantastic. Well done to the chef. We spent $700 for four people which is far too much and therefore will probably prevent us from coming back. Good luck.
   

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4. A

   Ashish

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Awesome location in design district. We had a late dinner around 9:30pm and it was perfect
   

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5. L

   Lucas

   Miami

   1 review

   3.0

   1 review

   Dined on 28 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Service was very poor. I reserved a table outside, I arrived on time but had to wait for 40 minutes. They offered a table inside but it was very noisy.
   

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6. J

   Josie

   Key West

   7 reviews

   3.0

   7 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was lacking for this type of restaurant. After waiting 20 minutes they informed us that they did not have Bloody Mary's! Did not offer an alternative . Just walked away. My martini was served in a champagne glass- when they brought my husbands drink, the lady put it down without even looking. No napkin or any type of comment. We also waited over 16 minutes for the gin and tonic. If you want to charge high prices then provide service to that level. Tired of these restaurants that think nice furniture is what is all about. Get back to basics. Service is what people remember. Will not go back there are plenty of restaurants with good food in this town.
   

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7. R

   Roya

   VIP

   Miami

   37 reviews

   5.0

   37 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Each time is better than the last!!! Amazing and delicious. Finished every last bite
   

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8. E

   Elizabeth

   VIP

   Miami

   695 reviews

   4.0

   695 reviews

   Dined on 22 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Omg food was amazing a bit crowded but so classy A+STAFF
   

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9. A

   Alain

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food and atmosphere were fantastic. Had a bit of an issues with rude customers at the bar but when were seated at our table the experience was seamless.
   

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10. J

    Judith

    VIP

    Miami

    83 reviews

    3.0

    83 reviews

    Dined on 21 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    We had high hopes for this restaurant, as the decor is lovely and the hostesses were wonderful. Additionally, the comments seemed positive, which made us want to try it. However, the service was horrible and the food overpriced. We sat at our table for at least 15 minutes, with a waitress walking past us multiple times. We had to ask someone else who was helping with water and bussing the tables if they knew who had our table. He took our drink order, finally filled our water glasses and seemed to be a server. However, it was another 10 minutes before our server, Maritza, came to take our order. Although she was pleasant, it seemed as if we were a forgotten table that wasn’t assigned or we came in between shifts. Why the waitress who was taking care of all the other tables around us, did not come over was a mystery. Maritza didn’t come back to check on us and only came back when we finished our meal. She did not acknowledge our anniversary, which had been discussed with the hostess. Our meal consisting of a pasta dish, pizza, a salad, meatballs, two drinks and the 20% tip they tack on, was quite pricey at almost $200.00, considering their portions. Certainly, it would be worth it if the portions and service matched the price. We wondered if seating inside vs outside would make a difference. But, clearly the other server who ignored us was attending to tables so, it seems that there is a lack of teamwork and/or training of the staff. As much as we want to recommend Contessa, we cannot. We gave it 3 stars because the food was tasty and the chef and cooking staff should not suffer for what happens at the server side. It really deserved less.
    

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