Côte Brasserie - Covent Garden

Review summary

1. S

   Sabrina

   London

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Terrible service - they told us they’d give us 2 hours . We got kicked out basically after 1:30 m . Waiter was so mean - table right next to the door - started shouting when I didn’t understand what she said They expected us to order within 5 minutes when we had to clue what there was on the menus I understand is New Year’s Eve and it’s busy . But your job has to be done & well. People pay for such an experience and at least expect a well behaved person as a waiter. Never again thanks :)
   

   Côte Brasserie - Covent GardenResponded 1 day ago

   Hi Sabrina, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
2. M

   Melba

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The service was good, but the food was awful. It’s like a diner.
   

   Côte Brasserie - Covent GardenResponded 1 day ago

   Hi, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
3. P

   Phil

   Hampshire

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Had to wait for cutlery when starters arrived. Drinks didn’t arrive until we had nearly finished our starters. Hard to get serving staff attention, they all seemed to be rushed off their feet. The saving grace was the food, which as always was very good and the 3-course deal for £40 was very good also. A bit of better management would make this restaurant excellent.
   

   Côte Brasserie - Covent GardenResponded 1 day ago

   Hi Phil, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

   Is this helpful?

   Report
4. L

   Linda

   London

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Delicious brunch in nice surroundings. It felt a bit chilly inside so this is the only reason why we’ve given it 4stars rather than 5
   

   Côte Brasserie - Covent GardenResponded 3 days ago

   Hi Linda - thanks for sharing your thoughts, we really appreciate the review. Please let us know next time if you're a little chilly and we'll certainly ensure you feel more comfortable. We look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
5. K

   Kiana

   Glasgow

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all very much enjoyed our food and the atmosphere and the complementary bottle of champagne for the birthday girl was very much appreciated
   

   • 

   Côte Brasserie - Covent GardenResponded 1 day ago

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
6. a

   alison

   Warwickshire

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really good quality food. Wide menu choice. A very busy Saturday lunchtime the weekend after Christmas so if doing a pre theatre lunch book with plenty of time. Lovely servers. Would return.
   

   Côte Brasserie - Covent GardenResponded 4 days ago

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
7. j

   jenna

   Devon

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place, great food and nice bubbly surprise for birthday
   

   Côte Brasserie - Covent GardenResponded on 24 December 2024

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
8. N

   Nikolay

   London

   1 review

   5.0

   1 review

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great experience as always with Cote. Good food, swift service.
   

   Côte Brasserie - Covent GardenResponded on 18 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
9. J

   John

   London

   15 reviews

   4.0

   15 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Late booking on a very busy night in London. Was welcomed and shown to a table quickly. Service was excellent, even if it was extremely busy. I’ve not visited a Côte before but do like classic French bistro food, but date eats regularly there. Started with the baked camembert which was as it should be. My partner had the steak & frites and I had the Tuna nicoise which, again, was very good. This is franchise French bistro food, it’s good but lacks that certain extra little bit. Certainly worth going and I’ll happily go again.
   

   Côte Brasserie - Covent GardenResponded on 16 December 2024

   Hi John, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
10. A

    Angela

    Kent

    1 review

    5.0

    1 review

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a delicious lunch with my sister in law, treating ourselves to a cocktail too. All very nice . Very friendly, attentive and courteous staff, Thank you
    

    Côte Brasserie - Covent GardenResponded on 13 December 2024

    Thank you for the wonderful feedback, We appreciate it. 😊
    

    Is this helpful?

    Report