Côte Brasserie - Hay's Galleria

Review summary

1. K

   Kate

   London

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Service was ridiculously quick. I booked in for New Year’s Eve expecting to have the table for at least 2 hours, we were seated 10 minutes early, which was fine and literally within 5 minutes the waitress was over talking our order and insisting she needed the whole 3 courses at once. 5 minutes later the appertisers arrived with our complimentary drink and we hadn’t even got halfway through eating when our starters arrived. The evening continued this way and within 45mins we had had all 4 courses. Food was lovely as were the staff but felt rushed. Had I not have been with my teenage daughters I would have said something but equally on a special occasion like New year I did expect a little more fuss and relaxed service.
   

   • 
   • 
   • 

   Côte Brasserie - Hay's GalleriaResponded today

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
2. D

   Debbie

   London

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   £15.95 for the best brunch in town! Thoroughly recommended. The food was delicious catering with specific gluten-free menus.
   

   Côte Brasserie - Hay's GalleriaResponded 4 days ago

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
3. e

   elaine

   London

   2 reviews

   5.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were changed from the hays galleria to st katherine Dock fine because offered bubbly as compensation just disappointed there wasn’t a vegetarian christmas lunch option.. There were normal vegetarian options but we fancied a nut roast christmas lunch.. i did email Hays Galleria beforehand and was told there would be..
   

   Côte Brasserie - Hay's GalleriaResponded 3 days ago

   Hi Elaine, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
4. P

   Peter

   London

   3 reviews

   5.0

   3 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Christmas Eve early dinner post show at the Bridge Theatre. Food excellent and service was attentive and good without being intrusive. Good location near London Bridge station and the river. Can recommend.
   

   Côte Brasserie - Hay's GalleriaResponded 6 days ago

   Thank you for the wonderful feedback, we appreciate it. 😊
   

   Is this helpful?

   Report
5. M

   Michelle

   Kent

   2 reviews

   3.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Very disappointing, I made this booking for our anniversary a month ago, only to arrive and be told that a large party had booked nearly the entire restaurant. We were shoved in a small corner that you could hardly move in, near the toilets. I should have received a phone call or email to advise of the lack of available tables, I would have rearranged the booking. Very disappointing.
   

   Côte Brasserie - Hay's GalleriaResponded on 15 December 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
6. D

   Dionne

   London

   9 reviews

   5.0

   9 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always this place never disappoints. The food, staff, ambience is always first class.
   

   Côte Brasserie - Hay's GalleriaResponded on 18 December 2024

   Hi Dionne, thanks for the rating - we really appreciate it! We'll ensure the team know just how special they made you feel! See you again soon.
   

   Is this helpful?

   Report
7. j

   jenny

   London

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place for company Christmas Lunch. Friendly and efficient service.
   

   Côte Brasserie - Hay's GalleriaResponded on 14 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
8. L

   Lisa

   Hawaii

   4 reviews

   5.0

   4 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location, atmosphere, food yummy, service good
   

   Côte Brasserie - Hay's GalleriaResponded on 13 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

   Is this helpful?

   Report
9. T

   Terry

   London

   12 reviews

   5.0

   12 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rob was a fantastic server. Food came quickly, was hot and delicious. Good size portions. Atmosphere was very Christmassy this evening, very lively and happy.
   

   Côte Brasserie - Hay's GalleriaResponded on 13 December 2024

   Hi Terry, thanks for the rating - we really appreciate it! We'll ensure the team know just how special they made you feel! See you again soon.
   

   Is this helpful?

   Report
10. M

    Megan

    London

    18 reviews

    5.0

    18 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The team were fantastic. It was incredibly busy, so a bit loud - but to be expected for the time of year (pre-theatre timing just before Xmas). Service was on point, they were great with allergy orders, food was tasty as usual.
    

    Is this helpful?

    Report