Côte Brasserie - York

Review summary

1. N

   Nigel

   Yorkshire

   9 reviews

   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience of a meal out in York Starters turned up quickly But where tiny and tasteless Main course did not turn up Complained to manager after waiting an hour who told us it was on the tray ready to be brought out immediately. Which was obviously a lie. After an other 15 min it did not arrive so we went to see the manager and told her we were leaving and not paying which she said was fine. Would not recommend this place to anyone. They had also run out of a lot of things on the menu. Which you’re not told about until you order it. Complete shambles of a restaurant
   

   Côte Brasserie - YorkResponded today

   Hi Nigel, thanks for the review, we are so sorry for the issues described. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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2. S

   Susanne

   Yorkshire

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very slow service, mediocre food which arrived cold
   

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3. D

   Denise

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Xmas eve meal .. busy but staff were fab and nice food and atmosphere Tks.
   

   Côte Brasserie - YorkResponded 2 days ago

   Hi Denise, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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4. J

   Jean-Paul

   London

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent, maybe slightly quick to come but fantastic host served us
   

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5. L

   Lindsey

   Bath

   3 reviews

   4.0

   3 reviews

   Dined on 21 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was disappointed as I had booked a table by the window several weeks in advance and when we got there the lady that dealt with us said she had several requests that day for a window seat. I tried to explain that I had booked several weeks ago so it should have been reserved. Unfortunately it fell on deaf ears so we had to just except it. Food excellent and our waitress lovely.
   

   Côte Brasserie - YorkResponded 6 days ago

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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6. B

   Bev

   Yorkshire

   3 reviews

   4.0

   3 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening here, nice and warm and felt cosy, busy too with a mix of all ages Gorgeous Calamari starter to share. My chicken salad was disappointing, soggy croutons and lots of the hard core from the chicory not really edible, we calmly mentioned it to the staff and they offered to bring more croutons and deducted it from the bill which was greatly appreciated My partners fish soup was delicious and he also enjoyed the banana panaches, coffee was pretty ok too. We Will definitely return and give it another go 😍
   

   Côte Brasserie - YorkResponded 6 days ago

   Hi Bev, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with your meal but really pleased you had a good time overall. We hope you come back again soon!
   

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7. N

   Nigel

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience for a 21st birthday lunch with 5 diners .. ate off the set menu … enough choice and all food great quality. Starters fantastic as well as the chicken / steak main course … Steak cooked to a perfect medium … Fantastic service and complimentary Prosecco for the birthday boy was amazing … Woukd eat here again .. Service fantastic … we will be back …
   

   Côte Brasserie - YorkResponded on 16 December 2024

   Hi Nigel, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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8. J

   James

   Derbyshire

   3 reviews

   5.0

   3 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was outstanding. Excellent selection of drinks .
   

   Côte Brasserie - YorkResponded on 10 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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9. R

   Rebeka

   Manchester

   1 review

   4.0

   1 review

   Dined on 6 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had a lovely meal fab atmosphere and very festive but definitely will visit again when we are next up in York.
   

   Côte Brasserie - YorkResponded on 8 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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10. A

    Angela

    Yorkshire

    1 review

    3.0

    1 review

    Dined on 6 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Service poor so much so we were offered free drinks, food portions small & side of cauliflower cheese very poor, sat down to eat at 7.20 but waited over an hour for food to arrive
    

    Côte Brasserie - YorkResponded on 9 December 2024

    Hi Angela, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with your visit. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us via our website.
    

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