Council Oak Steaks and Seafood- Hard Rock Hotel and Casino Sacramento at Fire Mountain

Review summary

1. G

   Gregory

   Unspecified

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Four of us went for the Sunday prime rib special. The food was good, but we all ordered, medium rare prime rib and each one of them came out at least medium or more. While it was still really good, each one was a little overcooked. Also, you literally only get a spoonful or so of mashed potatoes with the meal and three asparagus. I would recommend to them to add some mashed potatoes, as it’s inexpensive and would help balance the meal.
   

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2. J

   John

   Sacramento

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and overall dining experience was excellent. Could not have had a better meal. Service was prompt, not at all pushy but there at the appropriate time with wonderful and superbly prepared food. Will be back soon.
   

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3. K

   Kaley

   Sacramento

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Is our once a year special dinner and it doesn’t disappoint. Amanda has been our server each time just out of pure luck. She’s fast friendly and personal. Food is amazing and price isn’t bad for being a high end steak house. Great place!
   

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4. V

   Vickie

   Sacramento

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a treat. Wonderful dining experience, truly special. We had the Prime Rib Special, which came with sides, salad and dessert. Service perfect.
   

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5. A

   Amber

   Sacramento

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thankfully we were able to make a late reservation for a party of six. The bread basket was plentiful, the Brussel sprouts were savory, I don’t eat pork so I passed on the pork belly, but my company throughly enjoyed them. I ordered the lobster bisque and surf n turf. The lobster bisque was a bit too fishy for my nose and the lobster served a bit overcooked. But the hand cut Filet Mignon was cooked to my perfection! The only issue we encounter was a lack of chicken. 2 people in my party order the Mary’s Half chicken, and both were served just a quarter. One person brought it to our server’s attention about her missing chicken, and she brought the other quarter piece immediately. But, when the other person requested the rest of their chicken, the kitchen remade his whole meal. So, we all had to wait for that to be served. I’m told the shrimp and grits were creamy and very tasty, and the pork chop was big enough to feed a small family. So overall, accounting for a tired kitchen staff, and a late reservation for six people, this dinner a success.
   

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6. S

   Sidney

   Hawaii

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Was unfortunate that this dining experience was such a disappointment . From the start I was served an Onion Soup that was lukewarm at best the cheese which at one time may have been melted was just a solid slice sitting on a very salty broth. My entree was the Skirt Steak which was also cold like it sat out while the other entrees for our table was prepared . Our server didn’t make any extra effort to try to correct the problems I was encountering during our meal just a overall negative experience Not worth your time
   

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7. S

   Shameka

   Sacramento

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Council Oaks. We were greated and seated right away. The atmosphere was perfect for our date night. The food was great cooked to perfection although the steak could have used some seasoning. The potato soup was my favorite. Our server Justin was polite and accommodating. Eduardo kept our water filled without skipping a beat. Thank you to everyone who made the night special.
   

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8. T

   Trish

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 1

   Well, we drove 1.5 hours for dinner. We checked in, and we're told patio that we reserve was closed, so we only had seating in the bar area. The waiter was the only positive part of dinner. He was attentive. Our reservation was at 8:15 and at almost 9:30 the waiter let us know that the kitchen could not give him a timeline for when our antre would be ready. We decided to just get the check and go. This experience reminded me why we don't eat out on Valentines day.
   

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9. C

   Charley

   Sacramento

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was amazing! However took a lot longer than usual, at one point the manager came over and let us know he was sorry and it would only be 5 minutes or so. He said he would comp our table side dessert and get us drinks. Unfortunately the server we had wasn’t very attentive or friendly. The dessert was on our bill, which was disappointing. We didn’t want to make a fuss about since we had already been there for almost 3 hours so we just paid the bill and left.
   

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10. J

    Jacob

    Sacramento

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It was the worst dinner, from the service to the food.
    

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