CRAFT Beer Market - Ottawa

Review summary

1. NK

   NatalieK

   Ottawa

   1 review

   vip
   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   really liked the good Sunday pricing. Food and service was very good
   

   CRAFT Beer Market - OttawaResponded on 18 November 2024

   Thanks for stopping by all day Sunday Happy Hour NatalieK! Hope to have you back again soon. Cheers, The CRAFT Team
   

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2. S

   Sherrill

   Ottawa

   4 reviews

   4.0

   4 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The mixed greens that came with our hamburgers were tired and should have been fresh. Otherwise a very pleasant experience. As the designated driver appreciated the choice of low/non alcoholic beverages offered.
   

   CRAFT Beer Market - OttawaResponded on 21 October 2024

   Thanks for the feedback Sherrill. We will be sure to pass this along to the team. Cheers, The CRAFT Team
   

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3. M

   Michel

   Montreal

   3 reviews

   4.0

   3 reviews

   Dined on 16 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Ac burger was great. I wish the bun being sourdough type versus brioche!
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Appreciate the review, Michel. We look forward to making your next visit just as awesome. Cheers, The CRAFT Team
   

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4. P

   Peggy

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about our experience here was fantastic. We had an attentive and lovely wait staff. I had the most delicious kale Caesar salad that I have ever eaten. The steak was cooked perfectly. The service was exceptional and we will be returning to this restaurant for a top quality meal and excellent service.
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Thanks for the shout out, Peggy! Our steak and kale caesar are here for you whenever you’re craving them. Cheers, The CRAFT Team
   

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5. n

   nicole

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined on 15 September 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Having a semi large reservation I booked well in advance I was very disappointed. Our 9 guests were cramped beside the ordering station. Staff were cramming in behind us all night to put orders in.. I mean for a last minute group I understand but this place was not a “full house” that’s what i was told. There was a huge table close by would have comfortably accommodated 12 guests. At the end of the meal each bill had a 20% auto gratuity … like for what??? We brought more business and they are that greedy??? they need to gouge for more??? … not to mentioned everyone’s mediocre food came at different times and was disappointing to say the least. I booked it as a birthday no one even brought a peice Of cake or sang …. Very disappointed
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Thanks for the feedback, Nicole. Since we cannot reach out to you directly, please contact our GM jordan.kruz@craftbeermarket.ca so they can investigate and make things right. We look forward to hearing from you. Cheers, The CRAFT Team
   

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6. M

   Matt

   Ottawa

   2 reviews

   2.0

   2 reviews

   Dined on 7 September 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Time to be served. Was sat and then by the time and server 1st came by it was 45min !!
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Thank you for taking the time to provide your feedback. We apologize that your experience was not great. Customer experience and satisfaction is our priority. Please connect our GM at jordan.kruz@craftbeermarket.ca so they can ensure your next visit exceeds expectations. Cheers, The CRAFT Team
   

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7. PW

   PaulaW

   Exclusive

   1 review

   5.0

   1 review

   Dined on 5 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time. Staff are fantastic and food is great!
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Appreciate the love! Can't wait to have you back. Cheers, The CRAFT Team
   

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8. A

   Anna

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on 1 September 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Always a great meal, but the music is a bit loud for a conversation at regular volume.
   

   CRAFT Beer Market - OttawaResponded on 17 September 2024

   Thanks for providing your feedback, Anna. We will be sure to pass this along to our team so we can improve. We look forward to exceeding your expectations on your next visit. Cheers, The CRAFT Team
   

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9. K

   Katie

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 18 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Sean was the best part of our visit, and considering how much we enjoyed ourselves, that’s saying something. The food was delicious, the drink menu was overwhelming, and the ambiance of the restaurant made it very enjoyable. We were visiting from Kingston and will definitely return next time we’re in Ottawa. But without a doubt, Sean was the best.
   

   CRAFT Beer Market - OttawaResponded on 29 August 2024

   We appreciate you! Thank you so much for the kind review and support, can't wait to have you back again. Cheers, The CRAFT Team
   

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10. LE

    LoneE

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on 27 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    The music is too loud over 85 dB which results in hearing damage over long exposure. As a patron I can leave but this is unacceptable too employees and contrary to the Employee safety act.
    

    CRAFT Beer Market - OttawaResponded on 29 August 2024

    Thanks for providing your feedback. We will be sure to pass this along to our team so we can improve. We look forward to exceeding your expectations on your next visit. Cheers, The CRAFT Team
    

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