Craft by Smoke and Fire - Pasadena

Review summary

1. MK

   MikeK

   Los Angeles10 reviews

   3.0

   Dined on 26 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The food and pricing were about average for barbecue. We sat outside and it was pleasant seating with low noise.
   

   Is this helpful?

2. A

   Anne

   Los Angeles2 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our server forgot to place our appetizer orders. Slow service. Water refills were not in a timely manner. Served hot food before place settings.
   

   Is this helpful?

3. d

   danielle

   Los Angeles2 reviews

   1.0

   Dined on 17 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Horrible service from our server! Waited 15 minutes before being acknowledged. Food was all cold when it finally came to our table. Food was not spaced out properly. Received all our entrees first and 10 minutes later our appetizer finally came out. Server told me I should have told her I wanted my appetizer and salad first. Come on, really?????
   

   Is this helpful?

4. R

   Roy VIP

   Los Angeles6 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was excellent, from everyone we interacted with.
   

   Is this helpful?

5. J

   Joe

   Los Angeles1 review

   4.0

   Dined on 8 February 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Great food - service so-so, understaffed took a lot out of the experience. We won't come back.
   

   Is this helpful?

6. V

   Victoria

   Los Angeles1 review

   5.0

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great service our waitress was fun and on top of things. Tomahawk was amazing
   

   Is this helpful?

7. B

   Brian VIP

   Los Angeles16 reviews

   1.0

   Dined on 2 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The place smells like an old jock strap . We sat there for 15 to 20 minutes and absolutely nobody waited on us . It a beer bar
   

   Is this helpful?

8. R

   Robert VIP

   Los Angeles9 reviews

   1.0

   Dined on 23 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The service was not really ready to take a table. They told us to “sit wherever,” then never served us. We left and went elsewhere.
   

   Is this helpful?

9. D

   Deborah

   Greater Boston45 reviews

   2.0

   Dined on 22 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was good, but the music was SO LOUD that the waiter misunderstood our drink order and brought chardonnay instead of cabernet wine. He never came back with the correct one, and we had to chase him down to have it taken off the bill. Pretty much ruined the experience . Won't go back.
   

   Is this helpful?

10. H

    Hiram VIP

    Los Angeles3 reviews

    4.0

    Dined on 17 December 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Love the food, drink menu changed, new drinks not so great
    

    Is this helpful?