Craft - Trade Hotel

Review summary

1. E

   Eric

   VIP

   Milwaukee

   17 reviews

   5.0

   17 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We always enjoy our dinner at Craft. The food is consistent and portions good. Alyssa is a great server and all staff have been friendly and efficient. one of our favorites!
   

   Craft - Trade HotelResponded 7 days ago

   Hey Eric, Thank you so much for your kind words and for choosing Craft - Trade Hotel as your go-to spot for a great dinner. We're thrilled to hear that you and your dining companions always enjoy our food and portions. Our team always strives to provide friendly and efficient service, and we're glad that's reflected in your experience. We appreciate your feedback and look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

2. T

   Tim

   VIP

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant vibe and good selection of high quality food for a pregame dinner. Location is great as direct across street from the FiServ Forum.
   

   Craft - Trade HotelResponded 7 days ago

   Thanks for the feedback, Tim! We're thrilled to hear that you enjoyed the vibe and food selection at Craft - Trade Hotel. We're glad you appreciated our location across the street from the FiServ Forum. Your comments mean a lot to us. We're always striving to improve and we'll take them into consideration as we continually strive to meet the needs of our valued guests. We look forward to welcoming you back soon!
   

   Is this helpful?

3. A

   Ashleigh

   Milwaukee

   1 review

   4.0

   1 review

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a great experience overall. The food was amazing and our server was very nice.
   

   Craft - Trade HotelResponded 7 days ago

   Hey Ashleigh, thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your experience at Craft - Trade Hotel. It's wonderful to know that our food and service met your expectations. We strive to provide our guests with an amazing dining experience and your kind words truly make our efforts worthwhile. We look forward to welcoming you back soon. Best wishes, The Management Team
   

   Is this helpful?

4. K

   Kathy

   VIP

   Washington DC

   25 reviews

   5.0

   25 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Two in our party had the tomahawk pork chop and it was delicious. My daughter ordered the chipotle chicken which she said was good and my grandson was happy with the children’s menu ordering chicken tenders. The main issue was the valet parking! For less than 2 hours it was $25 with a tip and we had to wait a long time to get our car!
   

   Craft - Trade HotelResponded on 18 February 2025

   Hey Kathy, we're delighted to hear that you and your party enjoyed your time at Craft - Trade Hotel! It's fantastic to know that our tomahawk pork chop and chipotle chicken hit the spot for you and the kids. We're sorry to hear about the parking issue you experienced, but glad that it didn't detract too much from your overall experience. We appreciate your feedback and will definitely look into this. Thanks for choosing us for your family outing, and we look forward to serving you again soon!
   

   Is this helpful?

5. H

   Hady

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff and amazing food. Loved the NY strip and cheese stuffed pretzel. The restaurant's lighting and decorations are so nice. Was a wonderful experience.
   

   Craft - Trade HotelResponded on 18 February 2025

   Hi Hady, We're thrilled to hear that you had a wonderful experience at Craft - Trade Hotel! It's fantastic to know that our NY strip and cheese stuffed pretzel hit the spot and that you appreciated the lighting and decorations. We strive to create a warm and inviting atmosphere for our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon for another delightful dining experience. Best regards, The Management Team
   

   Is this helpful?

6. R

   Rommel

   Milwaukee

   5 reviews

   5.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My girlfriend and I love trying new places. We had never been here and it was going to be a Valentines treat. We were not dissappointed. We had an attentive waitress, Crystal, even though they were packed. It was a Friday and I tried the fish fry. Wow. That was really good. If we are ever in the area, we will come back and just hang at the bar. If you want a table then absolutely make reservations, but if you are taking in a Bucks game and have time for a quick bite, that bar would be very inviting.
   

   Craft - Trade HotelResponded on 22 February 2025

   Hello Rommel, Thank you for choosing Craft - Trade Hotel for your Valentine's treat and for taking the time to leave us a review. We're thrilled to hear that you and your girlfriend enjoyed our fish fry and found our bar to be a great spot for a game day. We strive to provide attentive service and delicious food to our guests, so your feedback is much appreciated. We look forward to welcoming you back soon for another enjoyable experience. Best Regards, The Management Team
   

   Is this helpful?

7. D

   Dan

   Chicago

   1 review

   5.0

   1 review

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My party was attending a game at the Fiserv Arena. We were looking for an upscale but casual restaurant close to the venue. Craft was a home run!
   

   Craft - Trade HotelResponded on 14 February 2025

   Hey Dan, We're over the moon to hear that Craft Trade Hotel was able to accommodate your group during your visit to Atlanta. We're glad you enjoyed your upscale but casual dining experience with us. Your high ratings for our food, service, and value truly mean a lot to us. Thank you for choosing Craft Trade Hotel to make your next event a memorable one. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

8. J

   Joyce

   VIP

   Milwaukee

   25 reviews

   4.0

   25 reviews

   Dined on 11 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   3rd visit and problems with pickle and not giving chips
   

   Craft - Trade HotelResponded on 12 February 2025

   Thanks for the review, Joyce! We're glad to hear that you enjoyed your meal and the service at Craft - Trade Hotel. We're sorry to hear about the issues you experienced with the pickle and not giving chips. We value your feedback and will definitely look into these issues for future improvements. We appreciate your patience and understanding. We look forward to serving you again soon.
   

   Is this helpful?

9. C

   Carol

   Milwaukee

   5 reviews

   4.0

   5 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent cocktails. Food was served quickly. Loved the ambiance. The staff was friendly and attentive.
   

   Craft - Trade HotelResponded on 5 February 2025

   Hi Carol, We're thrilled to hear that you enjoyed your experience at Craft - Trade Hotel. It's wonderful to know that our cocktails and food served quickly were to your liking and that you appreciated the ambiance. We're also glad to hear that our staff was friendly and attentive. Your kind words mean a lot to us. We look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

10. k

    karri

    Milwaukee

    7 reviews

    5.0

    7 reviews

    Dined on 31 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place to go, especially before an event at the Fiserv!
    

    Craft - Trade HotelResponded on 13 February 2025

    Thanks for visiting us, karri! We're thrilled to hear that you enjoyed your time at Craft - Trade Hotel and found our place convenient for your pre-event. We always strive to provide excellent food, service, and value, so your feedback means a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
    

    Is this helpful?