Crazy Pizza Knightsbridge

Review summary

1. P

   Piril

   Washington DC

   2 reviews

   vip
   3.0

   2 reviews

   Dined on 25 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The pizzas came cold and not really spectacular taste with anything except the desserts.
   

   Is this helpful?

   Report
2. D

   DAVID

   London

   9 reviews

   2.0

   9 reviews

   Dined on 21 October 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Booked to feed my 8 and 12 year old grandchildren only to be told when seated, they do not offer a childrens menu (Even the Lobby of the Penninsula Hotel does!) This resulted in a £25 main course of Spag Pommadora for an 8 year old. Service not as good as it should be at this price level: (a) 2 x fresh orange juice delivered instead of requested 2 x San Pellegrino Orange. (b) Failed to deliver the ordered portion of fries. Food was very good but the lack of a children's menu makes it an expensive visit with two of them and I will not be returning.
   

   Is this helpful?

   Report
3. R

   Rodney

   London

   32 reviews

   vip
   3.0

   32 reviews

   Dined on 17 August 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Restaurant did not have our reservation when we arrived.lots of open tables but only offered a table right by the entrance. Welcome was not particularly pleasant. Service started really slow and when we finally ordered all of of food (appetizers and mains) were brought at the same time. Once the food did arrive it was very good but a little pricey for what you get. Wouldn’t recommend.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined on 3 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The stuff was absolutely rude. The food was oily. We told you should’ve not eaten the food and it could not giving me the manager name so I can’t speak or raise a complaint They take the order wrong and we wait an hour before we even served.  I never experience such a bad service and rudeness from the stuff in the restaurant and it’s supposed to be a fancy and respectful place 
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Qatar

   1 review

   1.0

   1 review

   Dined on 1 August 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   The reception lady with the orange hair color she was rude with us we wanted to sit and she told us we must have reservation while there was people coming and she let them to sit without reservation.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Milan

   1 review

   4.0

   1 review

   Dined on 2 July 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 1

   The waiter is treating me as a stupid person because i told him that i am celiac and if the have gluten free menu
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   London

   3 reviews

   1.0

   3 reviews

   Dined on 29 June 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   We had to ask for our drinking 3 times every time we ordered a round. Our pizza came 45 minutes after our starter, when asked why it’s taken so long, the response we got was because Italy had just been kicked out the euros. Then we spoke to the manager expressed how unhappy we were with the service, and she said she’d knock some money off our bill, after waiting a further 15mins and having to ask again she then brought over our bill with everything still on it and even 15% service charge. After complaining again she finally took some money off the bill, but it still didn’t add up to the appalling service we experienced. We wouldn’t have minded so much if the restaurant was busy, there was about 10 customers in there and about 20 staff.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   London

   4 reviews

   4.0

   4 reviews

   Dined on 16 June 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful experience , service amazing(Ilona ), food good
   

   Is this helpful?

   Report
9. CG

   CGKL

   Kent

   9 reviews

   vip
   1.0

   9 reviews

   Dined on 12 June 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I have been to this restaurant a number of times and booked through open table. I like the salmon pizza. My husband dislikes the service and I understand but after visiting the Monaco crazy pizza I persuaded him to give Knightsbridge another try. Bad decision. Service was poor, sloppy and the waiter huffed when my husband requested lemon with his chicken. My pizza was forgotten at first and when it did arrive I was not offered a plate. The waitress cleared my plate when I asked her not to and then when I asked why she had taken my food away she turned on her heels and started telling a member of staff at the bar. When the bill came naturally I explained the above but it was like speaking to a brick wall. I asked for the manager who said “sorry, thanks for your feedback. I did not see any of this”. Wow. Very disappointing. The staff could not care less. Needless to say my husband was correct and this time we will not be coming back. £160 for 2 slices of pizza and frozen truffle with rude staff, Knightsbridge has better to offer than this. Best avoided.
   

   Is this helpful?

   Report
10. EG

    EGOS

    San Antonio

    8 reviews

    vip
    3.0

    8 reviews

    Dined on 8 June 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    The hostess was rude at first since we did not have a reservation. The restaurant was not even half full, yet she stated that the restaurant was completely reserved and no table was available. Luckily I checked OpenTable and saw availability so I reserved online and returned to get seated. That’s a deplorable practice and even felt it was racist to tourists, food was nothing spectacular and the service was slow. Not a place to recommend.
    

    Is this helpful?

    Report