Crumb & Spigot - Chagrin Falls

Review summary

1. K

   K

   Cleveland

   56 reviews

   vip
   5.0

   56 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As before, great food and drink. The only issue—and not sure anything they can do—is it is a very cozy, intimate place. If you are seated near a group that has been drinking, they can be extremely loud to the point you want to take your food home to enjoy without the very very loud laughing, shouting, etc. But this speaks to how popular it is!
   

   Crumb & Spigot - Chagrin FallsResponded 2 days ago

   Hello K! Thank you for your continued support and for taking the time to share your feedback! We're thrilled to hear that you enjoyed our food and drink, and that we could provide a great dining experience for you! We understand that it can get lively with groups, and we appreciate your understanding. We're always striving to provide a comfortable and enjoyable atmosphere for all our guests. Your feedback is invaluable to us and we look forward to serving you again soon!
   

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2. K

   Kari

   Chicago

   21 reviews

   vip
   3.0

   21 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had a 7:00 reservation, we weren't seated until 7:40. We were all standing around a single table in the doorway while we waited, it was very awkward and extremely loud. I ordered the lobster burger, it was tasty but the side dishes were disappointing, cold, tasteless potato salad and coleslaw for $38, I would say it was not worth it. The main issue is the noise level, you literally have to scream to each other to have a conversation, some sound tiles would go along way in making the experience more pleasurable.
   

   Crumb & Spigot - Chagrin FallsResponded 7 days ago

   Hello Kari! We appreciate your feedback and are sorry to hear about the wait time and noise level. We understand how this could have impacted your experience and we apologize for any inconvenience. We're glad to hear that you enjoyed the lobster burger, but we're sorry that some aspects of your meal did not meet your expectations. We will certainly take your feedback into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again in the future.
   

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3. B

   Brittney

   Tampa

   9 reviews

   5.0

   9 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place and that it is so close to home. Their gluten free crust is to die for. Ask for their homemade ranch. Heaven! We always get the same thing but it's consistent and delicious.
   

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4. K

   Katie

   Pittsburgh

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently superior service and food with a warm and welcoming atmosphere.
   

   Crumb & Spigot - Chagrin FallsResponded on 14 November 2024

   Hi Katie! We are so happy to hear that you enjoyed our food and service! We take pride in providing a warm and welcoming atmosphere for our guests, and it's wonderful to know that you appreciated that. We appreciate your support and look forward to serving you again soon!
   

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5. C

   Cheryl

   Cleveland

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food & service. Especially loved the Caesar salad and spaghetti squash. Pizza also great. My only criticism is it was very noisy (Sat. Night)
   

   Crumb & Spigot - Chagrin FallsResponded on 14 November 2024

   Hi Cheryl! Thank you for taking the time to leave us such a wonderful review! We love to hear that you enjoyed our food and service, especially the caesar salad and spaghetti squash. It's great to know that our pizza also hit the mark for you! We're sorry to hear about the noise level during your visit. We strive to create a comfortable atmosphere for all our guests, and we'll definitely take your feedback into account. We appreciate your feedback and look forward to serving you again soon!
   

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6. J

   Judy

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wine by the glass is pricey. It would be more reasonable to have a lower priced wine pour!
   

   Crumb & Spigot - Chagrin FallsResponded on 14 November 2024

   Hi Judy! Thank you for taking the time to share your feedback with us, we are always looking for ways to improve and we will definitely take your suggestion of offering lower price wines by the glass under consideration! Your 5-star review is very much appreciated and we hope to welcome you back again soon! Thanks!
   

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7. K

   KELLY

   Cleveland

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server, Owen, was awesome!! Great service and suggestions!! Food and drink were great! Enjoyed our evening there!
   

   Crumb & Spigot - Chagrin FallsResponded on 14 November 2024

   Hi Kelly! Thank you for the 5-star review, and we agree, Owen is awesome! We will make sure to pass along your kind words to him!! We are so happy to know that you enjoyed your dining experience with us and we can't wait to welcome you back again soon!
   

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8. K

   Kat

   Cleveland

   21 reviews

   5.0

   21 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing and so many delicious vegan options. Wish the place could accommodate large parties better. It gets pretty packed in there!
   

   Crumb & Spigot - Chagrin FallsResponded on 5 November 2024

   Hi Kat! Thank you so much for your kind words and 5-star review! We're thrilled to hear that you enjoyed our vegan options and found our food amazing! We appreciate your feedback regarding the seating and the size of parties - we're always looking for ways to improve. We hope to see you again soon for another amazing dining experience!
   

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9. S

   Sharon

   Cleveland

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spaghetti squash and chicken Milanese were amazing!
   

   Crumb & Spigot - Chagrin FallsResponded on 2 November 2024

   Hey Sharon! We're over the moon to hear that you enjoyed our Spaghetti Squash and Chicken Milanese! It's always a pleasure to know that our guests are enjoying our dishes. We're glad that we could provide an amazing experience for you. We can't wait to welcome you back for more amazing meals in the future. Thank you for your kind words and high ratings!
   

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10. M

    Maria

    Cleveland

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 31 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food was great!! Loved all the different options including vegan and gluten free.
    

    Crumb & Spigot - Chagrin FallsResponded on 14 November 2024

    Thanks for the feedback, Maria! We're thrilled to hear that you enjoyed our diverse menu and service. We're especially glad to know that our vegan and gluten-free options met your expectations. We always strive to cater to our guests' needs and preferences. We appreciate your high ratings and look forward to serving you again soon!
    

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